Name: Hotel Residencial Playa Hornos Acapulco
Address: Costera Miguel Aleman 708, Acapulco, Acapulco, Acapulco, 39355, Mexico
Rating: 6.2

24-hour reception

Smoke-free property

Ticket assistance

Terrace

Express check-in

General

Laundry

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Free parking

Parking

Outdoor pool

Pool and beach

Conference Hall

Business

Extra decontamination measures

Health and Safety Measures

Location

At the hotel

Acapulco International Airport

Hotel Residencial Playa Hornos Acapulco

Acapulco

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I left Mexico City for a couple of days to visit Acapulco and booked this hotel, well-located and just across the street from a beautiful beach.  However, although the room was huge with a kitchen and great view there were a number of problems, not easily solved because no one at the hotel spoke English, at best a few words.

I'm not an "ugly American," I don't expect folks on the street to speak English, but at hotels, airports and train stations I do.  If you're German or Japanese you probably don't speak Spanish, and you won't find many Mexicans who do.  However, English has become a useful tool for travelers and I can't figure out why this is not mandatory at such an otherwise nice hotel.  And a Ramada!

My television didn't work and it took THREE different employees to fix the problem, which turned out to be the remote, which had no battery.  There were other problems with the two remotes (one for cable) and figuring it out was a challenge.  Plus, there were no dishes and cookware for the kitchen, not even glasses for the water they provided.  That was fixed, but not so the balcony door, which did not lock.

The beach was a savior and the easy location to other parts of Acapulco, the Golden Zone and Zocalo were easily accessible by bus on the main road for approximately 50 cents.  I took a cab my first night with the help of a clerk who spoke a few words and got me to the Acapulco Cliff Divers for a spectacular show, with features I didn't expect.  Sadly, the one day I didn't bring my umbrella, as the forecasters for rain were wrong in Mexico City, where I did lug the umbrella, proved my downfall, preventing my seeing the final show of the night, as it started pouring.  I was lucky to find a cab.

So, while one woman clerk was helpful, most of the staff were either not interested in my language problem or sincerely couldn't help.

Also, the cabs from the airport for some reason are twice as expensive as in Mexico City.  Armed with my skill with the bus, and with just a carry-on bag for the two nights, I took a bus most of the way to the airport, which cost me 70 cents, as opposed to the $25 it cost from the airport.

Ramada, get your act together!   I tried to submit 3 photos, but it kept buffering, so I gave up.

Huge Room With Kitchen and Balcony/View, But NO ONE Spoke English

This hotel looks a bit dated. The worst part is that it is extremely noisy since very early in the morning as it is in front of the street which has a lot of traffic. The rooms seem a bit dated and not very modern. Not a good choice if looking for a restful stay

Very Noisy and just average hotel 

The hotel used to be an old building fully remodeled. I enjoyed very much my stay, the staff is friendly, useful, attentive and always willing to help you.
You can’t complain about the service or facilities because everything is brand new.
Nonetheless, consider that the hotel is just in front of Costera Miguel Alemán, which is the main avenue in Acapulco, the noise is reduced by windows but you can still listen to street noises.
However, the view of the beach is good and once you are in the sea or in the beach you love your hotel to be in front of it.
Great value for price!
BTW: the buffet is really good, the chef is always checking the temperature and freshness of food, the waiter is really attentive, the price of it is excellent!
I loved my stay there. Thanks a lot!!

Great stay, nice rooms

We stayed two weeks in Junior suite, studio style room with kitchenette and large balcony. Hotel is very new and studio was spacious and clean. Full glass wall provided beautiful view of the Acapulco bay. Staff, particularly Rene, were extremely friendly and speedily attended to our needs. Swimming pool was small but water was clean and we enjoyed the dip in it. Location is away from the high rise hotels to the east. It is very close to big Mega store, fish market and other services.
Every room face busy Costera and if you are light sleeper you may have to use ear plugs which helps to cut the noise of air conditioner as well.

Value for money hotel

Rooms have windows towards a busy street, therefore it is very loud. You can hear literally everything, its hard to sleep during the night. The hotel is furthermore still under construction and the interior has a bad quality. It wasn't really clean. There is a small "kitchen" in the room but it was not equipped at all. 
Anyways, staff is very friendly and helpful and the view from the room is nice.

The hotel has no restaurant but you get a discount in a restaurant on the other side of the street.

We expected more from this place and were in general disappointed.

Hotel Residencial Playa Hornos Acapulco

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