Name: Costa Sol Hotel & Villas
Address: Av. Veracruz S/N Esq. Ffcc, Boca del Rio, Boca del Rio, Boca del Rio, 94290, Mexico
Rating: 4

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Currency exchange

Heating

Garden

Terrace

Fire Extinguisher

General

Room service

Family room

Shower/Bathtub

Shower

Wardrobe/Closet

Safe (in room)

Toiletries

Rooms

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Buffet breakfast

Cafe

Restaurant

Kitchen

Bottled water

Meals

Wi-Fi

Free internet

In-room internet

Internet

Multi-language staff

Languages Spoken

Library

Hiking

Sun Deck

Recreation

Parking

Garage

Swimming pool

Outdoor pool

Beach facilities

Next to the beach

Pool and beach

Conference Hall

Business

Sauna

Beauty and wellness

Children's playground

Family/Kid Friendly

Kids

Location

At the hotel

Room amenities

Veracruz International Airport

Costa Sol Hotel & Villas

Boca del Rio

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I stayed here with my boyfriend 1 night. We choose this property because of the pool. I was pleasantly surprised by this hotel, especially for the price. 

Pros:
The room was very spacious, and had a balcony.
The hotel is located very close to the beach.
Large pool area, with plenty of loungers and tables. 
Convenience store on site. 

Cons:
My boyfriend did not like that the balcony was overlooking the pool, he said it didn't give us any privacy. 
No refrigerator in the room. 
No restaurant/food or drink service near the pool. 

Overall we were very pleased with the experience. I would return to this hotel in the future.

Great hotel for the price

rooms ok  need a little t l c area out of the way need car or bus to do anything pool fine food good service ok front desk needs help but after 15 min or so worked it out nice small store in hotel for odds & ends snacks ect beach a short walk shorter stay i think would be better i rate it at 3 1/2

3 day stay

We found this hotel to fall far short of what we expected from our initial expectations. The staff were unhelpful and could not be bothered to resolve problems unless we hassled them. Initially we were told we had only booked one room and would be four of us in there. After much to do they found we had booked two rooms. Did bot bother to programme room keys so could not get back in initially. One safe would not work and our shower covered the whole bathroom when switched on. The shower was resolved after asking 3 times, safe was never fixed. We had to move rooms twice as room smelled as sewage. Eventually neither safes worked and asked again for them to be fixed. After hassling them again a guy turned up and took a minute to do each one!! Complained to the manager in person and he was not interested in anything. Just said we have moved you, problem solved, even when we complained that our clothes now smelt. Worst of all was the mosquitos in the lobby and breakfast restaurant due to the stale water in the aquarium. Staff and guests alike were bitten to pieces. Sunbeds by the pool were broken and the place was not clean overall. Despite the price there are, as we found out, much better places to stay in the area than this and I would advise anyone to avoid this like the plague. Airconditioners were like having a car or aeroplane in your room as well.

Worst hotel we stayed in during our two weeks

Where do I start. Our room smelt like sewage. We speak a bit of spanish, but the staff speak absolutely no english (so if youre not confident don't come here), so trying to explain this was difficult. We got moved rooms, second room smelt like sewage. Moved again and the third room had no hot water and an ants nest on the balcony.none of the safes worked either.
Asked to speak to the manager; useless lump of lard. Just shrugged his shoulders and said "youve moved rooms, why arent you happy?".
The beach its in front of is dirty. Furthermore, they charge you 200 pesos to take your room towels to the beach, AND to their own pool!!! Crap, don't come here.

Rude, unhelpful staff, awful hotel

A terrible place, in need of a paint job and much more renovation work! The shower was broken, the elevator was not working. I booked through Expedia and we got a dungeon without any windows.
The pool is dirty like all the chairs and lounges. Loud Techno-Style music in the pool area.
Breakfast is simple and the service non-existent.
We had no towels in our room and after complaining it took the staff almost an hour to deliver them.
Internet did not worked in the room and was slow and unreliable in the Lobby and the Restaurant.
Not a good place to visit Veracruz, the bus takes about 30 minutes to go to the center, by car it is not shorter.
I could go on forever ...

Costa Sol Hotel & Villas

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Languages Spoken

Recreation

Parking

Pool and beach

Business

Beauty and wellness

Kids

Policies

Check-in terms and conditions

Additional information

Payment