from ₽ 16,771
Excellent
From the moment we arrived, Sheydi the front desk agent was absolutely exceptional thanks to this incredible woman. She is the definition of professionalism, warmth, and efficiency all wrapped into. She greeted us with a genuine smile, made us feel instantly welcome, and handled check-in flawlessly. You can tell she truly cares about her guests — she was attentive, patient, and went above and beyond to make sure everything was perfect. Every question was answered confidently, every detail explained clearly, and she somehow managed to make the entire process feel effortless. What really stood out was her attitude. Even while juggling multiple guests, she stayed calm, kind, and completely in control. That kind of composure and positivity sets the tone for an entire stay. She is an absolute asset to this property, and honestly, she’s the kind of person who makes you want to return. If every hotel had someone like her at the front desk, travel would be even more enjoyable. greeted us with a genuine smile, made us feel instantly welcome, and handled check-in flawlessly. You can tell she truly cares about her guests — she was attentive, patient, and went above and beyond to make sure everything was perfect. Every question was answered confidently, every detail explained clearly, and she somehow managed to make the entire process feel effortless.
Popular amenities
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Avenida Kukulkan, Blvd. Kukulcan, Retorno Gucumatz, Km.17, Cancun
Location
Everything you might need to have a good rest, all in one place! Resort «Emporio Cancun Optional All Inclusive» is located in Cancun. This resort is located in 12 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Playa Delfines, El Rey Ruins and Kukulcan Plaza.
At the resort
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a parking zone.
The following services are also available for the guests: a massage room, a spa center and a doctor. Guests who love doing sports will be able to enjoy a fitness center and a table tennis area. You won’t be bored as at the resort you will find a ping-pong area. Here, you can treat yourself with water procedures as there will be a pool, an indoor pool and an outdoor pool.
There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the resort will help you book an excursion. Accessibility: there is an elevator/lift. There are other services available for the guests of the resort. For example, a laundry, dry cleaning, an ATM, ironing, car rental, a safe-deposit box and a concierge.
The staff of the resort will be happy to talk to you in English and Spanish.
Room amenities
In the room, for you, there is a shower. Please note that the listed services may not be available in all the rooms.
Facts about the hotel
Year of construction
Year of renovation
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms and floors
charged separately
charged separately
charged separately
charged separately
charged separately
| Check-in |
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| After 15:00 |
| Check-out |
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| Until 12:00 |
| Check-in |
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| After 15:00 |
| Check-out |
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| Until 12:00 |
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk is open 24/7. Information about the type of meals included in the price is indicated in the rate details. Price of an additional breakfast: MXN 315.00 per person.
Early check-in and/or late check-out is available for an additional fee. Cost: USD 1411.72.
As of April 1,2021 Visitax for foreign tourists comes into force. Payment in the amount of MXN 224.00 (or USD 10.00 per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
The environmental tax can be paid only in MXN or USD. |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru
Excellent
Based on 6438 reviews from guests around the world.
25 reviews are available in your language
Cleanliness
8,4
Hygiene products
Location
8,6
Meals
9
Value for money
8,4
Room
8,3
Service
8,4
Wi-Fi quality
9,5
leisure, couple
March 2019
Superior Double Room (Double bed) (full size double bed), 3 nights
Fantastic
What was good
The room was fantastic - clean, in impeccable condition, spacious, with a little balcony that overlooked the ocean. I stayed in one of the older rooms and loved it. It had character and was really nice. The staff was so helpful. I needed to get a hold of a business where I left my credit card. Since I could not get through on my phone, the bell man and receptionist called using their personal phones to help me make contact and get my card b
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