Kempinski Hotel Cancún 

Retorno del Rey No. 36, Cancun
11.4 kmfrom the city center

from ₽ 30,751

9.2

Fantastic

4414 reviews
GoPlaces11778119599

We got a really good deal via booking.com. Probs non updated room but still huge with big balcony. A lovely room. Breakfast not included however the a la carte works out cheaper than buffet depending on your appetite. Beautiful setting but beware no independent restaurants of a cheaper kind nearby. You would need to take a bus towards Cancun or into Cancun - all doable and makes it more affordable for those of us on a limited budget. The people at reception were really helpful - in particular Reuben was able to give invaluable information about our onward journey to Campeche eg toll charges, where nice to stop for coffee etc. Really good place to stay to chill after flight. Would also make a great stay for your whole break I would imagine. Recommended

Popular amenities

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Attractions nearby

  • Kukulcan Plaza930 m
  • Playa Marlin1.2 km
  • Maya Cancun Museum1.5 km
  • Acuario Interactivo1.9 km
  • La Isla Shopping Mall2 km

Available rooms

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Location

Avenida Kukulkan, Retorno del Rey No. 36, Cancun

  • Kukulcan Plaza930 m
  • Playa Marlin1.2 km
  • Maya Cancun Museum1.5 km
  • Acuario Interactivo1.9 km
  • La Isla Shopping Mall2 km
  • Playa Delfines3.7 km
  • El Rey Ruins3.8 km
  • Museo de Arte Popular Mexicano6.1 km
  • Wet n' Wild9.1 km
  • Mercado 2310.3 km
  • Xcaret Eco Theme Park67.6 km
  • Cancun International Airport12.5 km
  • Isla Mujeres National Airport17.1 km

Description of the hotel

Location

Dreaming about a first-class hotel? Welcome to hotel «Kempinski Hotel Cancún» is located in Cancun. This hotel is located in 11 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Kukulcan Plaza, Playa Marlin and Maya Cancun Museum.

At the hotel

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. The hotel cafe is a nice place to have a snack. Want to be always on-line? Wi-Fi is available.

If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a barbeque area.

Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool. For participants of business meetings, there is a business center. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. To book an excursion, consult the tour assistance desk of the hotel.

If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish, Russian and Japanese.

Room amenities

In the room, there is a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Year of construction

1993

Year of renovation

2006

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

365 rooms, 9 floors

Services and amenities

General

  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Private check-in/check-out
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture
  • Reception desk

Rooms

  • Room service
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Bathrobe
  • Slippers
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Services and amenities

  • Iron and board
  • Ironing

    charged separately

  • Luggage storage
  • Laundry

    charged separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    charged separately

  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron

Meals

  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant

Internet

  • Free Wi-Fi
  • Internet access

Transfer

  • Shuttle

    charged separately

  • Car rental

    charged separately

  • Airport transportation
  • Transfer services

Languages Spoken

  • Spanish
  • Russian
  • English
  • Multi-language staff
  • Japanese

Tourist services

  • Tour assistance

Recreation

  • Barbecue grill(s)
  • Sun Deck

Parking

  • Parking
  • Parking nearby

Pool and beach

  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Beach facilities
  • Private beach
  • Pool facilities
  • Beach/pool towels
  • Next to the beach

Business

  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Tennis court
  • Fitness facilities

Beauty and wellness

  • Doctor
  • Massage

    charged separately

  • Steam room
  • Beauty services

    charged separately

  • Sauna
  • Spa

    charged separately

  • First Aid Kit

Kids

  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Kids club

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Children
  • At the age from 0 to 17 years if their parents or guardians are staying in the same room on extra beds
    You must specify the price
Deposit
  • -
    100 USD per guest per night
Meals for children
  • Breakfast
    17.5 USD per guest
Additional bed
  • You must specify the maximum amount
    60 USD per guest per night
Internet
  • wireless, in the lobby
    18 USD per guest per night
Meals
  • Breakfast
    35 USD per guest
Parking
  • on-site
    20 USD per each vehicle per night

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Children
  • At the age from 0 to 17 years if their parents or guardians are staying in the same room on extra beds
    You must specify the price
Deposit
  • -
    100 USD per guest per night
Meals for children
  • Breakfast
    17.5 USD per guest

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Front desk is open 24/7.

Payment

In the hotel
  • In cash in the currency of the hotel — MXN
  • By card
    card-logocard-logocard-logocard-logocard-logo
On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more
9.2

Fantastic

Based on 4414 reviews from guests around the world.

21 reviews are available in your language

  • Cleanliness

    9

  • Hygiene products

  • Location

    9

  • Meals

    10

  • Value for money

    9

  • Room

    9

  • Service

    9

  • Wi-Fi quality

    10

Reviews
Kempinski Hotel Cancún