Name: Hotel Palma Real
Address: Alvaro Obregon 193, Chetumal, Chetumal, Chetumal, 77000, Mexico
Rating: 5

Rooms

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Services and amenities

Restaurant

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Free Wi-Fi

Internet

Free parking

Parking

Massage

Beauty and wellness

Location

At the hotel

Room amenities

Chetumal International Airport

Sarteneja Airport

Hotel Palma Real

Chetumal

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

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2-beds

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4-beds

40-beds

5-beds

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8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This is a very simple hotel with friendly staff that we have come to know through the years. We prefer the rooms in the front with balconies to "people watch" in the evenings. The front rooms are a wee noisy and older. They have newer rooms in the back which are much quieter, but without balconies. They have an upstairs covered interior patio for groups looking for an area to converse together. The location of this hotel is excellent for exploring downtown on foot, just a short distance to the Muelle Fiscal and the esplanade in the evenings and the museum and old market during the day. The have a small onsite covered parking area that holds approximately 6 cars. This hotel is an excellent deal for the location and also the staff is so welcoming. There is a restaurant located directly beside it, but we have never eaten there as we prefer getting food in the evenings in the park.

Our Regular Place To Stay In Chetumal

I stayed one night on my way down to belize.  They put me in a room with the window to the street.  The headboards were crusty with dirt and one bed had bloodstains on the sheets.  Out front is a traffic light so you not only hear conversations and traffic outside but when the light turns red you get to listen to the vehicles sit at the light.  Because many trucks pass through on their way to Belize, about every 20 to 30 minutes you get the pleasure of listening to what sounds like a monster truck outside your door.  My chest was seriously vibrating though because of the sounds.  It's what I imagined sleeping on the sidewalk must be like.  It's nights like those where the sleeping pills, blindfold and earplugs really pay off!  Staff was poor to mediocre.  

Dirty and loud

booked a room a couple weeks before my trip so that upon arrival I would not have to worry about any charges whatever, whatever, all I needed is to relieve all the stress on me after long hours of work and also the loss of a relative. I liked the location the place seemed pretty much clean and comfortable but the customer service was terribly awful! they could not find my reservation and did not make any intentions to do so, instead I was charged again, they stated that no charges were not made on the credit card. It all started bad! so I paid again clearly stating it was for two nights ( by the way they do not seem to know any English, which was probably the main reason the communication was poor) and upon leaving after two nights they were charging me for another night, it was ridiculous. I felt angered, I felt disrespected. So after a discussion I came to understand that I was only charged for one night because they did not hear I said I was to stay for 2 nights. I Could have stayed 2 nights more there but because of the service I did all possible to get out of there as soon as possible, they made my getaway trip a nightmare!

Awful expirience

I was not impressed with the cleanliness of this hotel. The sheets were very dirty and  with hairs. I was woken up by loud music from a pre programmed radio or tv at 6:30 am. Windows give to the inside hall so no natural light comes in. Not worth it even at the low rate.

Hotel Palma Real

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