Name: Hotel Lossandes
Address: 61 Av Periferica Nte Lomas de Holché, Ciudad del Carmen, Ciudad del Carmen, Ciudad del Carmen, 24167, Mexico
Rating: 5

24-hour reception

Smoking areas

Garden

No elevators

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Dry-cleaning

Services and amenities

Free Wi-Fi

Internet

Spanish

English

Languages Spoken

Picnic area

Recreation

Free parking

Parking

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Ciudad del Carmen International Airport

Hotel Lossandes

Ciudad del Carmen

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This place was dirty as hell. The WiFi never worked. Even the beds were dirty. I would strongly recommend not to use this place. The only reason we had to use it was because of our dog, they actually don't charge for the dog and do not ask for deposit. 

Avoid this place

Rooms were OK. Basic - but A/C worked great, rooms were clean. Beds comfortable.
The drawback is the service at the front desk.
Hassle over room rates - one price online, then tried to raise the price giving the excuse that rates increased over the weekend.
Mistakingly overstayed my week stay by a day, and was more than happy to pay for the extra day. Unfortunately, they had not record of me paying, and tried to get me to pay again.
Don't get your laundry done there. Take a cab to a laundromat - even with the cab fare, it'll be a lower price.
Service training on how to deal with guests would increase the rating on this hotel by at least a point or two.

Service is the draw back to this hotel

Stayed for 5 nights on a recent business trip. I found the staff pleasant in manner and helpful. The food was fine and the room larger than average and clean. The bar is very small, but has friendly staff and clientele. I liked the place. Perhaps the best recommendation I can give is that I shall be staying there again on my next trip to Cd del Carmen..

Seemed fine to me

Horrible place to stay. Bedroom wasnt clean. We did book with booking.com and we we arrived at frontdesk they overcharged us for the breakfast wich was around 15$ per person. We accepted thinking that would be cool to have a buffet on the next morning! At 9am, the maid knocked at our door to ask if she could clean up the room!!! We were still sleeping...We went to the restaurant the next morning and the buffet was miserable... No much choice and nothing about breakfast.. Plus we had to argue with the waiter that thought we needed to pay, cause they didnt give any receipt when we did pay 30$  for the buffet the night before. 
But the worst thing is really about the cleanliness... We found an half drank bottle of water in the room, plus few items that didnt belong in the room... That probably belongs to someone that slept here the night before us!!! I dont recommand this hotel to anyone. Plus its quite fat from the center! 

Horrible! Horrible! Horrible!!

There are no words to describe how the description of this hotel we read and the pictures we so on tripadvisor do not coincides with what we found !! Dirty place, really dirty and no service of any kind except some question about credit card payment. Not to recommend to any traveller.

Horrible place!

We stayed here for two nights.  

Pros:  The beds were really comfortable.  The room we had was large and roomy, enough to accommodate four people and four suitcases.  Everything was very clean.  The pool was nice and big and enjoyed by our kids.  A very family friendly hotel.  

Cons:  We would have appreciated a deadbolt on the inside of the door.  Our room faced the parking lot and was a bit noisy at times, but that didn't bother us much.  The complimentary breakfast was a bit disappointing because it only covered one person....but was delicious.  It seemed a bit false advertising.  (food served at the restaurant was tasty)

English was not spoken by staff (understandably so of course!) and they were very patient and helpful with us as we used our very limited Spanish.  

Overall we enjoyed our stay.

Hotel Lossandes

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

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Policies

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Paid on the spot

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