Name: Hotel Casa del Agua
Address: 4 Plazuela de la Compañía, Guanajuato, Guanajuato, Guanajuato, 36000, Mexico
Rating: 8

24-hour reception

Currency exchange

Smoke-free property

Ticket assistance

Express check-in/check-out

Private check-in/check-out

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Family room

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Bathtub

Shower

Wardrobe/Closet

Linens

Laptop safe

Toiletries

Rooms

Ironing

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Telephone

Services and amenities

Restaurant

Bottled water (at extra charge)

Meals

Free Wi-Fi

Internet

Spanish

English

Languages Spoken

Tour assistance

Tourist services

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids' TV Networks

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Guanajuato International Airport

Hotel Casa del Agua

Guanajuato

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I stayed here for 3 nights on a recent business trip. The staff is fantastic and will help you with whatever you need. The first night we were the only guests. I was worried about street noise but the double windows were more than enough to keep it quiet. The rooms and bathrooms are spacious. The daily breakfast in the lobby restaurant is more than adequate.

My favorite part is the beautiful interior courtyard which they keep looking freshly painted and grand as it must have looked 200 years ago.

Pleasant stay

This place has the best location, its close to most major monuments and the service was excellent. The staff, all of them, went above and beyond to make us happy and to ensure we are comfortable. Highly recommend. 

Best location and excellent service

Our spacioys rooms either had spectacular church views or delightful window doors to Central courtyard. Located in quieter area near beautiful Central square. Very helpful manager. Lovely breakfast included. Pricey but worth it for our overnight stay.

Great  character hotel opposite church 

Beautiful clean hotel in a great location.  The staff was exceptionally friendly, room and bathroom was clean and spacious.   Bed was very comfortable and the views from our cute small balcony were amazing!

Great place and location!

This is a place to go to only if everything else is booked. I wouldn’t put it on my priority options. We came here last minute and needed a play to stay one night. The hotel and our room was undeniably spacious and clean and it’s well located in the historic center. However, the staff/owners were very curt and even rude and did not make us feel welcome at all. I would not bring my family to this hotel especially after seeing how courteous people are at other nearby hotels and in the city in general.

There are many better options in this area

Since moving to Puerto Vallarta, México 2 years ago my wife and I had heard about Guanajuato city being one of the most beautiful in México and a haven for expats and visitors. After this visit we can truthfully write that the rumors are well founded.

Guanajuato is a colonial-era city in central México and is the capital of the state of Guanajuato. It is in a narrow valley, which makes its streets narrow and winding. Most are alleys that cars cannot pass through, and some are long sets of stairs up the mountainsides. Many of the city’s thoroughfares are partially or fully underground. The historic center has numerous small plazas and colonial-era mansions, churches and civil constructions built using pink or green sandstone. Guanajuato was the richest city in colonial México and accounted for two-thirds of the world’s silver production until the mines ran out in the 1920s.

The city is home to the Mummy Museum, which contains naturally mummified bodies that were found in the municipal cemetery between the mid 19th and 20th centuries. It is also home to the Festival Internacional Cervantino, which invites artists and performers from all over the world as well as Mexico. Guanajuato was the site of the first battle of the Mexican War of Independence in 1810. The city was named a World Heritage Site in 1988.

The riches of the city allowed the residents to build beautiful homes and churches. The city feels as if it was taken from 18th and 19th century Europe and set down in México, 2 of the churches are considered among the most beautiful examples of Baroque architecture in Central and South America and the Juárez theatre, fashioned after “The Alhambra” of southern Spain, is one of the most beautiful theaters in the world. 

The Good: The hotel is in the heart of the historic center. The colonial-era styled hotel blends with the city’s decor and is clean and tidy. The beds are comfortable and the showers are strong and hot. Although the breakfast choices are somewhat limited the food is well prepared and tasty. The staff was extremely helpful (especially in parking/retrieving my car that was parked some distance away).

The Bad: Our room (Noche Buena - the rooms have names not #s) was directly across from the church with its loud bells. Although I found it charming others might need to book a central room to mediate the sound of the bells. The lobby is Spartan with only three uncomfortable chairs and the adjoining bar was unmanned and unstocked. No elevator which was was slightly difficult for my elderly friends. No smoking area provided inside the hotel so that one of my friends had to stand on the sidewalk. Lastly the hotel is called “Casa de Agua”, the glass floor with its running water beneath was empty and dry. Perhaps they should change the name to “Casa de no Auga”.

The Ugly: No ugly.

I rated the hotel as 3-stars due to the Spartan lobby and no comfortable area to sit.

To rate higher the hotel would need a facelift as it appears dated. Matching hotel uniforms for the staff rather than civilian clothes would be necessary, a wider selection of food items in the restaurant and a fully-stocked/manned bar.

All-in-all the hotel was a pleasant experience in a beautiful city.

The Good, The Bad And The Ugly

First let me say that the staff of this hotel was extremely kind and welcoming.  The hotel was very clean and well cared for albeit somewhat dated.  Bed was very comfortable. Glad that I read some of the earlier reviews and got an interior room.  Sound from the street rose up and filled the room every morning.  Church bells were pleasant, but they started at 7AM. You had a choice, shut your interior balcony door and sweat it out or crack the door and and bear with the noise. No fans in any of the rooms combined with no A/C led to uncomfortable sleeping arrangements.  No internet, and the bar in the lobby appears to have been closed for some time. Breakfast was adequate but limited to 3 or 4 things.  Paid over $110 a night and expected more. I realize that's not a lot but compared to some other hotels in the area around the same price it was a disappointment. I should have made a different choice and spent a little bit more for more comfortable accommodations. Stayed in 3 different hotels during my time in Mexico and this was my least favorite.

Hotel Casa del Agua

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

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General

Rooms

Services and amenities

Meals

Internet

Languages Spoken

Tourist services

Pool and beach

Kids

Pets

Policies

Check-in terms and conditions

Additional information

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