Name: Hotel Murillo Plaza
Address: Insergencia #9, Colonia Centro, Guanajuato, Guanajuato, Guanajuato, 36000, Mexico
Rating: 6

24-hour reception

Smoke-free property

Ticket assistance

Terrace

All Spaces Non-Smoking (public and private)

No elevators

General

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Toiletries

Rooms

Safe-deposit box

Concierge services

Luggage storage

Wake-up service

Telephone

Services and amenities

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet access

Internet

Spanish

English

Languages Spoken

Tour assistance

Tourist services

Picnic area

Sun Deck

Recreation

No parking

Parking

Beach facilities

Pool and beach

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Guanajuato International Airport

Hotel Murillo Plaza

Guanajuato

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The accommodations are very basic here though you have everything you need and a private bathroom.  What I appreciated about this place is that the staff were very friendly and helpful.  You can easily book a tour with the front desk.  It would be helpful if you can speak some basic Spanish.  If you are looking for a safe place to sleep in a friendly environment, you would like this place. If you are into luxury hotels or you plan to spend a lot of time in your room, you might prefer somewhere else.

Great option for budget traveler.

Excelente service, great staff,good location. No complaints there. If you are not to picky this hotel might be an option for you. Although I may not recommend this hotel during the hot weather do to no AC in any rooms from what I was told. I would not recommend  the breakfast included at this hotel, breakfast is no good! Although it is an included breakfast it can still use a big improvement. If you are a light sleeper I would not recommend room 32, it has a street side view which will cause for you to hear a lot of street noise.

Ok Hotel

We stayed here for three nights and although the rooms were very old and in need of refurbishment we enjoyed our stay. The need was comfortable and the room was large with ceiling fans. It was a quiet location with a bit of a walk to the restaurants and shopping 

Just ok

Let's start with the good things. Breakfast is included and it is tasty. They actually have a parking lot, even though per phone we were told that they have not. Maybe they use this excuse because it is too small.

The location of this hotel is excellent, just walk the street up and you'll reach the major attractions this beautiful city has to offer.

As a major downside, it is overpriced. A night has the price of a stay at the Holiday Inn, and this is no joke. Unfortunately, everything was already booked and Hotel Murillo was one option. 

The issues: Noise levels are pretty high and bothersome at times. There is lack of maintenance, it has humidity spots and the bathroom is full of mold. It seems like patched, old infrastructure with kind of new furniture. This gives an awkward feeling.

To the administration: A high price needs to be backed up with quality and an excellently customer service. 

Maintenance required

In first place don't respect the agreed fees in internet... it supposed to be 97USD for two nights and she charged me 121USD... 
121usd was the quote they give to every other customer.
There was no more room in the city so I Sign.... she (Norma Zarate) charged all to my visa without asking if I prefer another type of payment first nor after.

The receptionist miss Norma Zarate treat customers like if we are about to do a crime.. she follows you every were. 
Give us an awfull parking lot (and follow us each time we park the car)(no mattered we park correctly each time)
She doesn't let any guest of the customer to pass beyond the hotel reception, no even for a minute.

On the other hand my brother and his girlfriend had much better luck, I booked for them on a centrally located hostel, this hostel charged the agreed price and even ask us for our preferred way to settle the bill.

Hotel Murillo Plaza

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Languages Spoken

Tourist services

Recreation

Parking

Pool and beach

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Additional information

Payment