Name: Hotel Real Guanajuato
Address: Positos No 39, Guanajuato, Guanajuato, Guanajuato, 36000, Mexico
Rating: 6

24-hour reception

Smoke-free property

Ticket assistance

Terrace

No elevators

General

Non-smoking rooms

Family room

Cable TV

Hairdryer

Shower/Bathtub

Shower

Linens

Rooms

Safe-deposit box

Luggage storage

Wake-up service

Services and amenities

Free Wi-Fi

Internet

Tour assistance

Tourist services

Sun Deck

Recreation

No parking

Parking

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Guanajuato International Airport

Hotel Real Guanajuato

Guanajuato

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This is the loudest hotel I have ever stayed in. Not outside, inside. You can hear everything that happens in the hallways or stairwells. If you have a room near a terrace that means you have other guests partying outside your room until whenever. The doors are made of glass and so there is no insulation. However, hotel staff is incredibly nice, location is great, views from aforementioned terraces are fantastic, and we might stay here again if we could rent out the entire hotel to ensure peace and quiet. 

Earplugs or white noise machine is a must. 

First of all, no elevators in this hotel. So if you get a roof top room get ready to carry all your stuff up. The rooms need more maintenance- light bulbs were loose and dangling from wall laying directly on top of mirror causing a hazard. Laundry room in roof top made loud noise all day- was not able to take a peaceful nap! And finally what killed it, was the non-working showers. They would turn hot, cold, and then burning hot- back and forth. 

However, the receptionists were friendly but the hotel itself needs more organization and management.

Showers do not work well

to begin with, they didn’t honor our booking but luckily the nice staff were able to accommodate us even though it wasn’t the room we had originally reserved. 
The location of the hotel is nice but the hotel itself is definitely not a 4 star. Our room smelled disgusting, the shower was either boiling hot or freezing cold (no in between) and they had noisy washers and dryers going on throughout the night. 
In the bathroom, they also had a bulb hanging by the wire touching the metal frame of the mirror and burning the whole top of it. I’m not an electrician but that definitely didn’t look safe. 
I’ve been to Guanajuato plenty of times and stayed in both high end and low end hotels but this hotel was the worst by far. Don’t waste your money here.

Don’t come here.

The Camino Real Guanajuato is nice comfortable hotel located in the outskirts of the city. The rooms are clean, modern and spacious unfortunately the service does not live up to the hotel’s class. Before our arrival we asked if we could be provided with an extra bed, we were told that we could have one if available but no upfront reservations were possible. The following day upon check in we were told the bed was bailable and it work be sent to our room. We left for a visit and came back several hour later and the bed was not in place. To make a long story short it took nearly two hours for the bed to arrive, prior to this at lest three different employees at the front desk assured that the bed was on its way. I spoke to a manager who promised to correct the situation. He also email the general manager (and copied me) he asked that that he please contact me to offer and explanation and apologize, of course he never did. The other terrible service was at the breakfast buffet were only two waiters were attempting to take care of the entire room. I would suggest other comparable options before staying at this hotel.

One star service a 4 Star hotel

We stayed here for two nights.  I don't want to Ill speak of the place because it's a very cozy little hotel.  I believe it does need little a more love.  We were originally assigned a room with a view. Only to later find out that it had a nice view of the city but since the wooden rustic window/doors were flimsy like so it was very noisy.  We heard everything.  It felt as if we were sleeping outside.  We asked for a change of room and it was granted.  Although we slept better. It was a room with two beds and two showers. Only to find out that one of the showers was not habilitated. There's is no air conditioning but the rooms had fans.  It's a very rustic hotel. It looked pretty clean.  The interior deco was nice simple but with good taste.  One of the bedspreads was stained.  Was not very pleasant to see that.  The wifi was enough for sending and receiving messages, but not surfing. There is no laundry nor cafeteria service.  Only water in your room. Very well located though. 

Well located 

Started off great! My husband and I went with my cousin. We got a two queen dice bed room and we're pleasantly supposed when we saw if had a small divider. Even more surprised when we saw two bathrooms. The place was really beautiful and it was almost vintage looking. It is located in downtown and within walking distance of everything. 
Things we didn't like:
No hot water in showers
Only one shower worked. The other bathroom was closed at the shower head. Also, no water pressure. 
Had to ask for remote controls and they only gave us one. 
Noisy, which for us wasn't a huge problem by for others it may be 

Overall, the bathroom situation was the biggest thing for us. For the price of the hotel, you could've stayed anywhere else. Even the holiday inn close to the bus terminal was cheaper and none of the above would've been acceptable. 


Not the best for the money

Let me start off by saying that my husband booked his hotel and I didn't look into it until the day before our arrival. Reading the reviews terrifies me but it was too late to cancel. Yes it's true - awkward bathroom layouts, questionable cleanliness, windows that open up completely compromising privacy. I sucked it up- and I lived to tell about it. The first day there was a family staying above us that was so loud!!! It's like the kids were copped up in there all day running and yelling. Good thing we didn't spend much time the the room which made it more tolerable. The hotel is steps away from the Diego Rivera museum and a less than 10min walk to the center of it all. For the price and location I can put up with the negatives but probably wouldn't stay here again. That being said the staff was friendly and didn't have an issue with that aspect. 

Affordable and great location 

If you want to go out and enjoy the city, this is an excellent option. The hotel is located over a tunnel, but of course you don't hear the cars' noise. The rooftop is nice and comfortable with incredible views of the city. Rooms are clean and simple. For the price, is a very good accommodation.

Hotel Real Guanajuato

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