Name: Hotel Casa Lupita
Address: Calle Palomino S/N Isla Holbox, Isla Holbox, Isla Holbox, Isla Holbox, 77310, Mexico
Rating: 8

Air conditioning

Smoking areas

General

Room service

Family room

Cable TV

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Toiletries

Rooms

Internet access

Internet

Airport transportation

Car rental

Transfer services

Transfer

Tour assistance

Tourist services

Bike rental

Recreation

No parking

Parking

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Room amenities

Mercado 23

Hotel Casa Lupita

Isla Holbox

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The room was clean and big enough. My daughter particulary likes the water coming out of a seashell in the shower and the sink :) Holbox accomodation is expensive, but this place keeps the price reasonnable. The beach is 3 minutes walk, the hotel is right on the central place with some entertainement in the evening. The restaurant was renovated so don't expect what is on the pictures.

Clean room - well located

The room was clean and had daily room service. They did not always change the towels, but the personell eventually did when we asked for it which is good to know if you are staying for a week. The internet is not optimal, but it is good enough to stream some tunes. The airconditioning and hygiene is very good. Although it is in the centre of Holbox, and near to all the bars/restaurants/beaches, it is very quiet.

Clean rooms and very central

My room was directly behind the Reception desk.  Because it was late at night I thought this would be ok.  The room had no ventilation and didn’t smell the best at all.  There were no towels and when I asked the girl at reception she said they would be 20 mins.  “Fine I thought. I’ll go and have a bite to eat” upon my return no receptionist and no towels.  Couldn’t shower after traveling all day. WiFi did not work at all.  No fridge. No safe. No bottled water. 
Managed to sleep but was woken very early by the sound of people coming through reception. Could hear every word that was said. Went and asked for a towel, showered (be aware of the slippery floors when wet) I had no bath mat and had to use my towel.  
Went and stayed a few nights at another hotel which was a tad more expensive but was well worth it.

Trying to think of something nice to say

We booked four nights, in December 2016.
We were given  two ground floor rooms, even though we were promised and paid for the second floor rooms. 
Rooms vibrated with awful disco music all night long.
Mosquitos everywhere inside the room.
No ventilation. 
No Wifi inside the rooms.
Bathroom faucet broken.
Guest service terrible. 
Never got a change of towels, and when we asked for clean towels the last day, staff got mad.
We were charged double what other similar hostels charged. We were asked to pay cash as soon as we arrived, and were not given a receipt, or proof of payment.
Judge for yourself if you want to spend your vacations here.

Overpriced, bad service

Unreliable service cancelling my reservation via Airbnb only a few weeks before my trip while I booked more than 7 months ago. We were planning this trip for our birthdays and they just say that they are sorry for their mistake. They can't even offer a proper alternative when they had plenty of rooms. Unprofessional treatment that doesn't make you want to visit Holbox. Not recommended at all, overrated location.

Unreliable and unprofessional - cancelled the booking made +6months, only a few week before the stay

Hotel Casa Lupita

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