Name: Suites Los Arcos
Address: Miguel Hidalgo 58, Centro, Isla Mujeres, Isla Mujeres, Isla Mujeres, 77400, Mexico
Rating: 8

Smoke-free property

No elevators

Reception desk

General

Free Wi-Fi

Internet

Pets Not Allowed

Pets

Location

At the hotel

Mercado 23

Museo de Arte Popular Mexicano

La Isla Shopping Mall

Maya Cancun Museum

Kukulcan Plaza

El Rey Ruins

Playa Delfines

Wet n' Wild

Cancun International Airport

Suites Los Arcos

Isla Mujeres

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The initial room was pretty bad, number 10 I believe... Air conditioning didn't work and there was  just something not comfortable. 

We reported this and suite to a water buying expedition (15 min) upon our return, they let us know that we would change rooms. 

They require a deposit for a safety box (key). 

The hotel moved us to room 11 and it was amazing, They say they have netflix and more, but you have to have an account. Still you can watch Youtube. 

Nice balcony. At first, we were in the front; second room was in the back. What a view. 

Noisy, they say kids not allowed, but staff has children that we do hear through the lobby. Although it's cute, it's odd as it even happened late at night (1 a.m). Overall clean, don't leave food out, las hormigas will get into it, tiny beige ants. You have to plug in your own fridge and if housekeeping comes by, they turn off your AC if you aren't in the room. 

You can dry your clothes outdoor, remember you can't drink the water on the island unless it's bottled. 

We got all the soap and towels that we wanted, veryy friendly staff. Sheets are stained, looks like dryer or iron marks... not certain. Mattress is far from new, but comfortable. 

Beware of the cost of a taxi to get to your hotel, we went with a  carrier upon exiting the airport... it was perhaps foolish, cost 100$ + 25 USD tip asked by the taxi upon our arrival at the ferry in Cancun.  

Lastly beware of the shop vendors near and about, a lot of counterfeit stones and metals and offers of illicit d**gs. Just walk past, don't buy anything pricey on the island.

Beautiful view, clean hotel - 3 star experience but great vibe.

We stayed here for 6 nights during our trip to Mexico and everything was like on pictures. The location of the Arcos hotel is great, near all tavernas, very close to beautiful playa Norte. The only thing which could be a problem is a very loud music from the bar across the street. If you dont mind the music until midnight or so this is a good choice. The staff was helpful but their English is not so good.

Great location

Los arcos hotel is smack in the center of Hidalgo Av. Easy to go do anything. Few walking blocks from the ferry.
The room is big with tiny balcony to sit if you like .very clean. All as described at booking 
The downside..... the casa musica is right across and later at night they have a screaming loud Alice Cooper type of band 


Vacation 

Wonderful hotel, close to everything, very clean and spacious. Lovely bathroom with a hot shower..but the bed. The bed was honestly so uncomfortable we were never able to be truly rested. It was like sleeping on plywood. I've stayed other places in Isla that weren't as bad as this. If you can fit it in your suit case - bring a mattress topper. 

Also, the wifi barely worked for the 4 days we were there. If you can live without wifi and a comfortable bed - this is your place. 

Lastly, the music is loud. We were on the Hidalgo side (by choice). We found it to be nice to simply open the sliding door and be able to listen to the music however, if you are a light sleeper or have small children, this would not be a good idea.

Great..but the bed...ugh

If you can get a BACK ROOM for under 45, I'd say yes....If not, STAY AWAY. Great water pressure, Terrible shower heads, lumpy beds & front rooms are The Noisiest on the ISLAND! You can do better than this. Oh, watch out for the on site Price Increase!!

Over priced and NOISY

My boyfriend and I stayed at Los Arcos Suites to celebrate his birthday. I have stayed on Isla before  and was closer to Playa Norte, but this room was way better to me. It's located near everything so you can walk around for food and shopping. We also liked that it was very clean and had amenities if you wanted to prepare your own meals. El Patio, which is a restaurant sits right across from the hotel, so late nights we would step out on the balcony with a drink and listen to the live music going on. Staff were friendly and the cleaning lady was the best!! Always remember to tip these women who work so hard to support their families. We will definitely be back again. 

Great place to stay!

This hotel is in the perfect location. Right in the middle of all the action and only three blocks from the beach. Room was clean, super hot showers, and cold AC. This is a no-frills hotel so you have to bring your own beach towels and the only time you see any employee is when they come to clean your room daily. Which they do a great job of. Only complaint I would have is the bed is a little hard. Will definitely return.

Perfect

We are staying here now and absolutely love this place.  It's located on Hildago (the walking street) and right in the heart of the action.  Our room is very big and clean.  Updated and very comfortable.  Great air con and comfy bed.  We love the balcony because we can listen to music from the bar across the way (it's loud so bring ear plugs and you will be alright), people watch, sip drinks and eat breakfast.  The room is equipped with a fridge, microwave and some dishes.  The staff are all very nice and accommodating.  Just an all around great experience.

Suites Los Arcos

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