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May 2022
Great Staff, Location, Friendly and Helpful
Desk manager Veronica was stunningly helpful and kind. Everybody on staff were friendly and made my stay comfortable and easy. The Hotel is quiet at night, often has a breeze in the broad open areas, and it is very clean. The decor of the lobby and other open spaces is beautiful and calming. You
December 2023
Lovely public spaces and super staff
This hotel is in a nice part of Merida centro. It has a very lovely central courtyard though the pool seems larger in the pictures than in reality. It seemed popular with the residents though. There is a small eatery attached that can give you a very reasonably priced breakfast. The ladies who run i
February 2019
Beautiful hotel for a low price!
First of all, the hotel was very beautiful and was in a perfect location. The hotel was in the city center. Our first night, the air conditioning made noise all night long even though we turned it off, so we didn’t sleep well. After complaining the next day we got a room upgrade! The second room was
company
December 2018
Great location
20°58'14.38"N 89°37'14.30"W
Got there at night but the reception was there, waiting. The lobby is really great and comfortable. There are 3 areas
Where you can sit and a small pool, a very small affair is right off the lobby.
Getting to the room is a corridor with chairs and tables and flowers and
couple
March 2017
Merida
Decent Hotel, very good price. Street entry not very inviting, until you step in. /Then it is quite charming. Friendly employees, quiet and restful, very close to the city center, and activities. Easy walk to lots of nice places.
TV would not work, in spite of lots pf employee tinkering, which m
March 2022
Does the job if you need a bed for the night
Very average / does the job If you need a night or two in Merida. The room was very basic and run down but clean enough and towels changed daily.
Wifi was poor unless in lobby. Hotel grounds and communal ambience was nice. Very good location & close to everything
January 2020
more than a bit tired
This had the potential tp be a lovely colonial hotel in a gorgeous town, it was however very tired,the sheets were not clean ( we had to rearrange the bedding so that we had 2 clean sheets from the 2 beds in our room, the garden outside was full of litter and the bathroom a bit mouldy.
company
January 2019
Gets the job done but hair in bathroom
This hotel isn’t the nicest hotel but gets the job done.
My room was pretty dirty when I came in. I unravelled the bathmat to find a hair in it. The shower had a hair ball in it when I got there too and clearly hadn’t been cleaned properly. The rugs inside the room were very dirty and needed hoover
company
November 2018
Great location But don’t stay
Stayed here 2 nights.
No restaurant, bottled drinks available at reception.
Rooms good size, beds terrible, pillows worse.
Toilets hardly flush and smells, dripping sink taps, shower head that sprays everywhere but down. No bathroom mat provided and towels smelt. Luke warm water.
Wouldn’t stay a
Hotel Santa María Mérida 2* in Merida 9 reviews of the hotel, room photos and prices – book Hotel Santa María Mérida online