Name: Piedra De Agua Hotel Boutique Mérida
Address: Calle 60 N 498, Merida, Merida, Merida, 97000, Mexico
Rating: 7

Shopping on site

24-hour reception

Currency exchange

Smoke-free property

Ticket assistance

Garden

Terrace

Express check-in

General

Accessibility features

Accessibility

Luggage storage

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Services and amenities

Breakfast

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

Shuttle

Airport transportation

Transfer

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Sun Deck

Recreation

Parking

Event facilities

Conference Hall

Business

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the boutique hotel

Manuel Crescencio Rejon International Airport

Piedra De Agua Hotel Boutique Mérida

Merida

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This hotel is steps away from the main city square so that you are blocks from all the best restaurants, sites and parks. The staff are fantastic as well, very friendly and helpful. The central atrium, high ceilings and secret outdoor terrace are great amenities as well. 

The reason for 4 stars and not 5 is because: 
(1) the central atrium radiates noise up to all guestrooms facing onto the atrium, meaning that you can hear loud people on the ground floor restaurant all the way into your guestroom which can disrupt sleep
(2) the bathroom sinks are poorly designed, with a sink that doesn't have a proper bowl shape and a sensitive faucet / tap, resulting in getting splashed by water every time you use it

Great historic hotel in Centro

This hotel not only offers a refreshing pool, but also a wide selection of excellent drinks. The relaxed atmosphere and friendly staff make staying here a real pleasure! The staff is really friendly and the music is relaxed. I can recommend it to everyone!

Nice Margaritas

Very nice location. 

Good and very relaxed music. Nice place to drink and chill with friends at the pool. The barkeeper is very friendly and prepared some really good drinks. We even got free towels without asking. I would definitely come back :) 

Nice place to chill

Beautiful hotel, elegant rooms, but it's the staff that really makes this special. They went out of their way to make every aspect of our stay wonderful. Great breakfasts, we loved the chilaquiles, and in the evening the pizzas are a delight. We will without a doubt stay here on our next visit to Mérida.

Lovely!

Rooms extremely loud and tiny. No glass windows, rooms like balcony, open to one of the busiest streets of Merida. Breakfast service too late and extremely slow. Breakfast choice poor. There are other and better Boutique hotels around. Dinner quality very good

Very noisy

Jorge Aguilar went above and beyond to make sure we had everything we needed. He made sure we were comfortable and well taken of. He also a talented chef. Has a great sense of humor and is exceptionally efficient. 

Top notch hotel. 

A hotel that advertises itself as boutique. It sits on Calle 60, just off the north side of the Plaza Grande. The main entrance is modest, sitting between tourist travel shops and bureaux de change. But on getting beyond the utilitarian reception desk, there is a loverly airy atrium leading through to a small garden, pool and restaurant where breakfast is served. We had a small double room overlooking Calle 60 with a small balcony. The room really was very small with little space for anything, and with a proportionately tiny bathroom. The street-fronting aspect gave some natural light but the street also gave much traffic noise from 5am, enough to wake us. The saving grace was that the square did fall quiet by 11pm. Service was perfunctory but adequate. Continental breakfast was barely adequate and is not recommended; the full breakfast looked better value. 

Overall a great location, but boutique only in style, image and price. Service and room were barely adequate.

A great location, but a boutique hotel only in style, image and price.

Have you heard the expression, “If you put lipstick on a pig, it’s still a pig”? That perfectly describes this dump. Sure, as you enter the main area, it is visually arresting but that’s where it ends. Inside the rooms (I was moved once) the bathrooms wreak of sewage, the drains constantly gurgle and the walls are filthy. There are no desks as promised in the description and there are no drawers to put your clothes, so you have to live out of your suitcase. The doors to the balconies don’t close all the way so mosquito’s get in and they bite. Also, the main road (Calle 60) is right below your window and even great earplugs couldn’t drown out the loud trucks, motorcycles etc. Mid-week they tried to offer me a window-less room but I just couldn’t do it. I came for sun! I finally had to move out (found a WAY better place) and although they told me they would refund me, they totally lied and completely ripped me off so I am out a lot of money. The food was bad and now that I’ve had a much better experience my second week, elsewhere, I can tell you there is so much better food/drinks everywhere in the city. Do not be fooled by their photos and do not waste your money here!!!

Don’t stay here!!!

Central location, pleasant staff and nice common areas. But I am afraid the bad far outweighed the good. 
The rooms that abut the street (the majority in the hotel) are not properly soundproofed and the traffic/street noise makes it nearly impossible to get any sleep (or peace) until well after midnight. And even then you will hear motorcycles and trucks throughout the night.
Further, as several others had mentioned, the plumbing is, shall we say, temperamental. You may get hot water and then again you may not. 
We also had a light in our room that would spontaneously turn on throughout the night regardless of how many times we turned it off. 
With all of this, the manager refused to give us any reasonable compensation .
 If you go there, make sure you ask for an interior room and hope that you get lucky with the plumbing and poltergeist lighting. Better yet, find yourself another hotel as there appear to be many nice ones in the area.

Noisy, poor plumbing, electrical issues

We needed a hotel for a one night stay in Merida and Piedra De Agua was perfect.  Located right in the heart of Centro - less than 200 yds from the Cathedral - you are within walking distance to everything you could need or want.  The lobby is beautifully decorated and very inviting.  The rooms, while smallish, are tastefully appointed and immaculately clean.  But the courtyard was the highlight for us.  We arrived late after a long day of travel, but at the prompting of front desk clerk Israel (who was extremely helpful), we decided to enjoy a nightcap and some appetizers before retiring to our room.  It was a beautiful night to sit outside under the stars, watching the palm trees sway in the gentle breeze, while listening to some terrific live music.  Highly recommend this hotel.

Piedra De Agua Hotel Boutique Mérida

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment