Hard Rock Hotel Riviera Maya - Hacienda and Heaven
2.6 kmfrom the city center
from 41,039 ₽
Main amenities of the hotel
- Free Internet
- Transfer
- Parking
- Suitable for children
- Swimming Pool
Location
- Xcaret Eco Theme Park • 12.4 km
- Xel-Ha Water Park • 25.9 km
- Cozumel Airport • 29.4 km
- Tulum International Airport • 39.2 km
- Coba Ruins • 54.3 km
Available rooms
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Location
Km 72, Carretera Cancun-Chetumal, Paamul
- Places of interest
- Xcaret Eco Theme Park • 12.4 km
- Xel-Ha Water Park • 25.9 km
- Coba Ruins • 54.3 km
- Airports
- Cozumel Airport • 29.4 km
- Tulum International Airport • 39.2 km
- Felipe Carrillo Puerto Airport • 59.4 km
What other amenities are there?
General
- ATM
- Shopping on site
- Computer
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Express check-in
Rooms
- Non-smoking rooms
- Room service
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Laundry
paid for separately
- Concierge services
- Dry-cleaning
paid for separately
- Luggage storage
- Wake-up service
Meals
- Bar
- Coffee/tea for guests
- Restaurant
- Snack bar
Internet
- Free Wi-Fi
Transfer
- Airport transportation
paid for separately
Languages Spoken
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Billiards
- Karaoke
- Nightclub
- Hiking
Parking
- Parking
Business
- Business center
- Event facilities
- Meeting and presentation facilities
- Conference Hall
Sports
- Diving
- Snorkelling
- Fitness facilities
- Gym
Kids
- Babysitting and childcare
- Children swimming pool
Pets
- Pets allowed
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Policies
Check-in terms and conditions
Check-in and check-out
| Check-in |
|---|
| After 15:00 |
15:00
| Check-out |
|---|
| Until 12:00 |
12:00
Paid on the spot
Transfer
| Destination | Price |
|---|---|
| Airport | 68 USD |
Pets
| Availability | Price |
|---|---|
| Any pets are allowed | 150 USD per each pet for the entire period of stay |
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. |
Payment
In the hotel
| In cash | By bank card |
|---|---|
| In the currency of the hotel — MXN |    |
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru |
Mobile app
Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.
