Name: Hotel Xibalba
Address: Merle Green 9, La Cañada, 29960 Palenque, Mexico, Palenque, Palenque, Palenque, 29960, Mexico
Rating: 8

Air conditioning

24-hour reception

Smoke-free property

Private check-in/check-out

All Spaces Non-Smoking (public and private)

General

Room service

Family room

Cable TV

Hairdryer

Shower/Bathtub

Shower

Toiletries

Rooms

Laundry

Safe-deposit box

Luggage storage

Wake-up service

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Free Parking on Premises

Parking

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Palenque

Hotel Xibalba

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I am really impressed with this hotel.  It has a great location if you’re arriving by bus as just a 5 minute walk away but it is in the quiet tourist area. Trees and jungle area around it but central Pelanque is a 10 minute walk. Lots of places to eat close by if you choose not to eat in the hotel restaurant. The hotel restaurant made a good breakfast , not included in room rate, but well priced and tasty and great service. The cleaning staff made special towel shapes on the beds that I have never seen elsewhere. I liked having a bedside light to read with. Something a lot of hotels get wrong. I had room 1 in a separate area of the hotel and it was quiet except for a monkey noise in the night. Quick hot water in the shower and fast wifi. Interesting replicas of Mayan art in the main building. Room had a safe but I never used it. I spent two nights here. Definitely I would stay here again.

Very nice place to stay in Pelanque 

The Hotel is placed on the center of chiapas is not a resort its not a 5 stars, its only a little hotel.. but im very picky on the hotels and this one i really liked it.

The facilities are very clean, beds are super comfortable, the attention is nice, air conditioner is working perfectly. 

this is a hotel to pass the night since you are not having a 5 star complex amenities but i really recommend it :) its low price too.

Hotel Bonito y Centrico

Better than most hotels we stayed in (Yucatan and Chiapas). Spatious room, requests (separate beds) well met, comfortable beds and sheets, very clean room & bathroom, quality toilet, nice room service (towel folding remains amazing, but they add more to it here). Shower is strong but temperature varies to mildly warm+cold, to nice hot. Might depend on time of day.
Did not try the restaurant (Maya Canada opposite of this hotel is excellent), but staff seems very friendly.
Very good value for price (we paid 750/night, but have seen deals for 610/night).
Neighborhood (the tourist district La Cañada) is very nice, quiet and relaxing; but surrounding Palenque is not of too much interest (worth checking out the main street, the rest feels very poor) apart from waterfalls (Cascadas Roberto Barrios, Misol-Ha and Aqua Azul) and ofcourse Palenque Zona Archeologica.

Nice!

Was in room 11, nearest the cafe/reception. Staff are polite and helpful but checking bus times etc was hard as they didn’t speak any English. Room was very clean. WiFi signal and shower strength was good. Just noisy at all hours when guests were awake eg 7.30am to 11pm. Good value for price. Location very convenient for ADO bus - just 4 minutes walk, manageable even with luggage. Near lots of restaurants and cafes which open generally 8am to 11pm.

Helpful but non-English speaking & noisy

This is an extremely charming hotel and the staff are warm and friendly and helpful. Cleanliness is superb.  The bed is excellent.

The hotel is situated in a very cool area of tourist hotels and restaurants. One could not ask for a nicer, safer area.  I would say the room (and the hotel) is akin to a grand, permanent tent.  It is 'open air' to the extent that the hotel itself is open - all hallways, etc. - to the outside air (not to people having access or walking through).  While only the fan on the A/C unit in my room worked, that didn't matter because there is a permanently  open screened area in the bathroom and bedroom and the air can just flow through - so A/C wouldn't matter much anyway. No heat function.  There is also a large screened window that may be opened or closed.   All the fresh air you could want!

The hotel and room decor are fresh, clean, attractive, very pleasant in every sense.  The room is quite small, but sufficient for one person. The bathroom is very adequate and not cramped.  Shower is hot - though shower head really needs replacement.   The bottom floor is the hotel reception in one corner and the rest of the front part is a restaurant which continues to the outside - not part of the hotel.  Rooms are on another part of the ground floor and on the 2nd and 3rd floors mostly.

If you like a relaxed feel, fresh open air, and a pleasant, relaxed, walkable area and don't mind a small room  - you will probably love this place.  I just prefer 'closed' air where humidity can be controlled along with temperature and  more 'standard' hotel infrastructure.

I rated this hotel for what it is - as opposed to how I liked it.  I stayed 2 days and 1 night (left late 2nd night for another city). I was glad I was only there 1 night - overall I didn't care much for it - I want a closed controllable climate in my room.  I chose it because it is very near the ADO bus terminal and I was arriving and leaving by bus.  It was a brief, easy walk for this oldster.

UNIQUE - Unlike Other Hotels I Have Used

Really an excellent hotel and unbeatable for the low price. I rarely rate a hotel five stars no matter what the price but this one is close.
An amazing, versatile staff. Seems they are all very friendly and they all multitask. The desk clerk to check me in yesterday was the breakfast server this morning. And saw the young man who helped me with my suitcase working in the kitchen today. But all extremely helpful and very friendly.
The rooms are really outstanding considering the low price. I can't recall being in a room anywhere that was more spotless than the room is here in both the bedroom and the bathroom. And the maintenance almost perfect. Also very convenient light switches and many electrical outlets around the room. One problem I often has with Budget hotels is the scarcity and quality of towels. Here the towels are excellent quality and plentiful.
My only disappointment was the limited hours of the restaurant and bar but believe this may be due to the covid situation. Oddly enough the restaurant is only open 7:00 a.m. until 12:00 p.m. but yet has a complete menu with items for all three meals. A breakfast is a good value and good quality. I paid 85 pesos for the most recent breakfast. And great coffee. When the restaurant and bar are open, the beer prices are amazingly low. Depending on the brand, beers are 25 or 35 pesos.
All in all, highly recommended. I will return.

Excellent Value, Amazing Staff

Located in the quieter, less frenetic Canada district of the town, the hotel is only 250m from the bus station, which makes it handy particularly if you have an early morning appointment on the bus to Vilahermosa airport.  Our large room was clean with fan and (necessary) air-con. Breakfast is available at extra cost although we chose to eat out at a cafe nearby.  3 or 4 restaurants are a stroll away in this relaxed area.  Minibuses to the ruins are a 5 minute walk across the valley into town.
Following a lengthy bus-ride to Palenque from San Cristobal we were glad of allocating two nights to Palenque, particularly after a long, humid, sweat producing day at the ruins.

Quiet Location and Convenient to Bus Station

Recently stayed in a double room here for 1 night after visiting Palenque before moving on to Merida and we found this place ideal for a quick stopover.  Rooms are spacious and clean with good facilities.  Wifi works well.  Good shower.  There are a few restaurants on the street outside and the bus station is just a few minutes walk, so its ideal if you are travelling on by bus.

Ideal for a 1 night stay

This was a one nite stop over on the way from San Cristobal de las casas where I live to the Quinntanna Roo coastal village of Xcalak.  I have stayed at H. Xibalba before and we like the rooms and service, the atmosphere and the parking lot.  The breakfasts there were very poor quality on previous visits so we (4 persons) ate at other restaurants of which there are many close by.  I used my VISA credit card to reserve the room online and to pay at the desk on arrival.  I had not used this card for over 3-4 months.  Within 48 hours my bank notified me of fraudulent charges and the card was canceled but 6 online fraud charges were made within 48 hours.  I suspect strongly someone at the hotel copied my data off the card because I never used the card any other time and the 3 number security code was not used to make the reservation.

Hotel Xibalba

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