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Location
Carretera Federal Puerto Juarez Km 294, Playa del Carmen
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 14:00
14:00
Check-out
Until 12:00
12:00
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Cashless payment methods are available for all transactions.
Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Payment
In the hotel
In cash
In the currency of the hotel — MXN
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru