Hacienda Real del Caribe
from 4,308 ₽
This hotel has no photos
Main amenities of the hotel
- Free Internet
- Transfer
- Suitable for children
- Swimming Pool
- Bar or restaurant
Location
- Playa del Carmen Main Beach • 320 m
- Mamitas Beach Club • 930 m
- Xcaret Eco Theme Park • 7.1 km
- Cozumel Airport • 19.7 km
- Xel-Ha Water Park • 45.1 km
Available rooms
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Location
Calle 10 Esq. 10Th Avenue, Playa Del Carmen Center, Playa del Carmen
- What's nearby
- Playa del Carmen Main Beach • 320 m
- Mamitas Beach Club • 930 m
- Places of interest
- Xcaret Eco Theme Park • 7.1 km
- Xel-Ha Water Park • 45.1 km
- Wet n' Wild • 51.5 km
- El Rey Ruins • 56.9 km
- Playa Delfines • 57.0 km
- Kukulcan Plaza • 61.5 km
- Maya Cancun Museum • 62.0 km
- La Isla Shopping Mall • 62.4 km
- Museo de Arte Popular Mexicano • 64.4 km
- Mercado 23 • 65.1 km
- Airports
- Cancun International Airport • 50.2 km
- Cozumel Airport • 19.7 km
- Tulum International Airport • 58.4 km
What other amenities are there?
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Fire Extinguisher
Rooms
- Non-smoking rooms
- Room service
- Family room
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Luggage storage
- Safe-deposit box
- Concierge services
- Luggage storage
Meals
- Bar
- Breakfast
- Cafe
- Restaurant
Internet
- Free Wi-Fi
Transfer
- Shuttle
paid for separately
- Area shuttle
paid for separately
- Airport transportation
- Transfer services
Languages Spoken
- Spanish
- English
- Italian
- French
- Multi-language staff
Tourist services
- Tour assistance
Pool and beach
- Swimming pool
- Outdoor pool
- Next to the beach
Business
- Conference Hall
Kids
- Babysitting and childcare
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Policies
Check-in terms and conditions
| Check-in |
|---|
| After 16:00 |
| Check-out |
|---|
| Until 12:00 |
| Availability | Price |
|---|---|
| Early check-in / late check-out is possible | 20 USD |
Paid on the spot
| Meal type | Price |
|---|---|
| Breakfast | 8 USD per guest (a child from 0 to 0 years) |
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Please inform Hacienda Real del Caribe Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. |
Payment
| In cash | By bank card |
|---|---|
| In the currency of the hotel — MXN |    |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru |
leisure, company
February 2021
Standard Single room, 4 nights
February 2021Wi-Fi review:Wi-Fi was fast, no issuesWhat was good
Hotel is a block away from the main strip and about two blocks from the beach. Restaurants and coffee shops all over. Can be a little noisy until about 1am when the bars shut down but it’s not horrible. Biggest complaint is the mattress was incredibly firm. I actually had my back lock up on me after the first night and it affected me throughout the trip. I’m bringing a mattress of next time. But I would definitely stay there again.
What was bad
Mattress was to
leisure, couple
February 2021
Superior Double room (double bed), 3 nights
February 2021Wi-Fi review:there was Wi-Fi but it was slowWhat was good
Location is perfect: right at the center of the town!
The service desk people were very welcoming and helpful.
What was bad
I cannot complain much because I had a highly discounted deal, but it's definitely not a 4* hotel. In the first room, the shower was broken. We asked for another room. In the second room, WiFi worked badly and the fan switcher was broken. Overall, everything was very tired. Also, all three days, there were very noisy guests who were smok
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