It Hotel & Residences By Sercotel

Name: It Hotel & Residences By Sercotel
Address: Calle 44 con Avenida Primera- Zazil-Ha, Playa del Carmen, Playa del Carmen, Playa del Carmen, 77710, Mexico
Rating: 9.8

1.7 kmfrom the city center

from 14,173 ₽

Super

9.8

Christian

What was good

Angel from the front desk team was extremely pleasant and helpful.

What was bad

Some staff members didnt care less about us, surprising after low months of incoming tourists and guests.

Main amenities of the hotel

Free Internet
Swimming Pool
Bar or restaurant
Conference hall
Beach nearby

Location

Mamitas Beach Club • 600 m
Playa del Carmen Main Beach • 1.6 km
Xcaret Eco Theme Park • 8.6 km
Cozumel Airport • 19.7 km
Xel-Ha Water Park • 46.5 km

Available rooms

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Location

Calle 44 con Avenida Primera- Zazil-Ha, Playa del Carmen

What's nearby
Mamitas Beach Club • 600 m
Playa del Carmen Main Beach • 1.6 km

Places of interest
Xcaret Eco Theme Park • 8.6 km
Xel-Ha Water Park • 46.5 km
Wet n' Wild • 50.1 km
El Rey Ruins • 55.5 km
Playa Delfines • 55.6 km
Kukulcan Plaza • 60.1 km
Maya Cancun Museum • 60.7 km
La Isla Shopping Mall • 61.0 km
Museo de Arte Popular Mexicano • 63.1 km
Mercado 23 • 63.7 km

Airports
Cancun International Airport • 48.9 km
Cozumel Airport • 19.7 km
Tulum International Airport • 59.8 km

Description of the hotel

Location

Here’s the hotel you always dreamed of: hotel «It Hotel & Residences By Sercotel» is located in Playa del Carmen. This hotel is located 2 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Mamitas Beach Club, Playa del Carmen Main Beach and Xcaret Eco Theme Park.

At the hotel

You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. Swimming fans are going to enjoy an outdoor pool. The tour assistance desk of the hotel will help you book an excursion.

Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry, press, a safe-deposit box and a concierge.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms

55 rooms

What other amenities are there?

General

24-hour reception
Elevator/lift
Currency exchange
Newspapers

Rooms

Room service
Toiletries

Services and amenities

Laundry
paid for separately
Safe-deposit box
Concierge services

Meals

Restaurant

Internet

Free Wi-Fi

Tourist services

Tour assistance

Pool and beach

Outdoor pool

Business

Conference Hall

Policies

Check-in terms and conditions

Check-in and check-out

Check-in
After 15:00

15:00

Check-out
Until 12:00

12:00

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Know Before You Go

No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast and lunch.
The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Enhanced food service safety measures are in place.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: MXN 200 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Payment

In the hotel

In cash
In the currency of the hotel — MXN

On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

In the mobile app

Get an extra discount when you log in.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more

9.8

Super

Based on 3 reviews from guests around the world

Cleanliness
10
Hygiene products
Location
10
Meals
Value for money
10
Room
Service
9,3
Wi-Fi quality

Reviews

It Hotel & Residences By Sercotel

Review sorting

by creation date

Christian
leisure, couple
November 2021
Deluxe Double room (full double bed) (king size bed, garden view), 6 nights
9.5
Super
Christian
November 2021
What was good
Angel from the front desk team was extremely pleasant and helpful.
What was bad
Some staff members didnt care less about us, surprising after low months of incoming tourists and guests.
Aldo Sergio
leisure, couple
August 2019
Habitación Estándar (cama doble) (cama matrimonial king size), 6 nights
10
Super
Aldo Sergio
August 2019
leisure, couple
- Cleanliness
  10
- Location
  10
- Value for money
  10
- Service
  10
- Room
- Meals

Mobile app

Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.

Policy on storage and handling of personal data Recommendation technologies are used