Palmaïa-The House of AïA: All Inclusive Wellness Resort

4.1 kmfrom the city center

from 88,536 ₽

  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Palmaïa-The House of AïA: All Inclusive Wellness Resort

Super

10
Rolanda

What was good

safe, beautiful nature very taste all meals, service wonderful quiet, clean, comfortable

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Xcaret Eco Theme Park • 3.1 km
  • Cozumel Airport • 19.8 km
  • Xel-Ha Water Park • 41.0 km
  • Cancun International Airport • 54.2 km
  • Tulum International Airport • 54.3 km

Available rooms

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Location

Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen

  • Places of interest
  • Xcaret Eco Theme Park • 3.1 km
  • Xel-Ha Water Park • 41.0 km
  • Wet n' Wild • 55.6 km
  • El Rey Ruins • 61.0 km
  • Playa Delfines • 61.1 km
  • Kukulcan Plaza • 65.5 km
  • Maya Cancun Museum • 66.1 km
  • La Isla Shopping Mall • 66.5 km
  • Coba Ruins • 67.4 km
  • Museo de Arte Popular Mexicano • 68.5 km
  • Airports
  • Cancun International Airport • 54.2 km
  • Cozumel Airport • 19.8 km
  • Tulum International Airport • 54.3 km

Description of the hotel

Location

Here, you won’t puzzle over the place to go as everything you need is close by. Resort «Palmaïa-The House of AïA: All Inclusive Wellness Resort» is located in Playa del Carmen. This resort is located in 4 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Xcaret Eco Theme Park, Xel-Ha Water Park and Wet n' Wild.

At the resort

Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. The resort cafe is a nice place to have a snack. Want to be always on-line? Wi-Fi is available.

If you travel by car, you can park in a parking zone. The following services are also available for the guests: a spa center. Sports fans will be able to enjoy a fitness center. To book an excursion, consult the tour assistance desk of the resort.

For the free movement around the city, the resort offers a transfer for you. Accessibility: there is an elevator/lift. There are other services available for the guests of the resort. For example, a laundry, dry cleaning, an ATM, press, a safe-deposit box and a concierge.

Facts about the hotel

Year of construction

2019

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

234 rooms • 4 floors

What other amenities are there?

General

  • ATM
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Newspapers
  • Ticket assistance
  • Garden
  • Terrace
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture

Rooms

  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible

Services and amenities

  • Luggage storage
  • Laundry

    paid for separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    paid for separately

  • Luggage storage

Meals

  • Bar
  • Breakfast
  • Cafe
  • Restaurant
  • Snack bar

Internet

  • Free Wi-Fi

Transfer

  • Shuttle

    paid for separately

  • Airport transportation

    paid for separately

Languages Spoken

  • Multi-language staff

Tourist services

  • Tour assistance

Recreation

  • Sun Deck

Parking

  • Parking

Pool and beach

  • Private beach
  • Pool facilities

Business

  • Conference Hall

Sports

  • Fitness facilities

Beauty and wellness

  • Spa

    paid for separately

Kids

  • Children's playground
  • Children swimming pool
  • Babysitting and childcare

    paid for separately

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — MXNcard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
In the mobile app
Get an extra discount when you log in.
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru
10

Super

Based on 1227 reviews from guests around the world

  • Cleanliness

    10

  • Hygiene products

  • Location

    10

  • Meals

    10

  • Value for money

    9,5

  • Room

    10

  • Service

    10

  • Wi-Fi quality

    10

Reviews
Palmaïa-The House of AïA: All Inclusive Wellness Resort
  • Rolanda

    leisure, couple

    January 2024

    Double Suite (full double bed) (king size bed), 5 nights

    9.9

    Super

    Rolanda
    January 2024
    Wi-Fi review:Wi-Fi was fast, no issues

    What was good

    safe, beautiful nature

    very taste all meals, service wonderful

    quiet, clean, comfortable