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Grand Velas Riviera Maya - All Inclusive

What else is nearby?
7.6 kmfrom the city center

from 125,816 ₽

  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive
  • Grand Velas Riviera Maya - All Inclusive

Super

20 reviews
10

Guests noted:

  • Value for money

    8

  • Location

    8

  • Cleanliness

    10

Popular amenities

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool
  • What other amenities are available?

Location

  • Xcaret Eco Theme Park • 14.6 km
  • Cozumel Airport • 20.6 km
  • Cancun International Airport • 43.3 km
  • Wet n' Wild • 44.3 km
  • El Rey Ruins • 49.6 km
  • What else is nearby?

Available rooms

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Location

Carretera Cancún-Tulum KM 62, Playa del Carmen

  • Places of interest
  • Xcaret Eco Theme Park • 14.6 km
  • Wet n' Wild • 44.3 km
  • El Rey Ruins • 49.6 km
  • Playa Delfines • 49.7 km
  • Xel-Ha Water Park • 52.6 km
  • Kukulcan Plaza • 54.2 km
  • Maya Cancun Museum • 54.8 km
  • La Isla Shopping Mall • 55.2 km
  • Museo de Arte Popular Mexicano • 57.3 km
  • Mercado 23 • 58.2 km
  • Airports
  • Cancun International Airport • 43.3 km
  • Cozumel Airport • 20.6 km

Description of the hotel

Location

Everything you might need to have a good rest, all in one place! Resort «Grand Velas Riviera Maya - All Inclusive» is located in Playa del Carmen. This resort is located in 8 km from the city center. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Xcaret Eco Theme Park, Wet n' Wild and El Rey Ruins.

At the resort

Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. The resort cafe is a nice place to have a snack. Want to be always on-line? Wi-Fi is available.

If you travel by car, you can park in a parking zone for free. If you travel by car, there’s a parking zone. Also, the following services are available for guests at the resort: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a table tennis area, a mini-golf area and a diving club.

You won’t be bored as at the resort you will find a karaoke and a picnic area. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. For business meetings, there is: a business center, a conference hall, event facilities. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults.

Want to have an excursion? Consult the tour assistance desk of the resort. If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge.

The staff of the resort will be happy to talk to you in English and Spanish.

Room amenities

Guests will find the following in the room: an alarm clock, a shower and a mini-bar. The room equipment depends on its category.

The hotel's awards

    Travelers' Choice — Top Hotels — Mexico

    2023

    Travelers' Choice — Top Hotels — Mexico

Facts about the hotel

Year of construction

1999

Year of renovation

2012

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

539 rooms • 4 floors

Services and amenities

General

  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Terrace
  • Reception desk

Rooms

  • Room service
  • Family room
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Bathtub
  • Shower
  • Alarm clock
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Services and amenities

  • Ironing

    charged separately

  • Luggage storage
  • Laundry

    charged separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    charged separately

  • Luggage storage
  • Telephone

Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Bottled water

Internet

  • Free Wi-Fi
  • Internet access

Transfer

  • Shuttle

    charged separately

  • Area shuttle

    charged separately

  • Car rental

    charged separately

  • Airport transportation
  • Transfer services

Languages Spoken

  • Spanish
  • English
  • Multi-language staff

Tourist services

  • Tour assistance

Recreation

  • Billiards
  • Karaoke
  • Mini golf
  • Nightclub
  • Hiking
  • Picnic area
  • Sun Deck

Parking

  • Parking
  • Free Parking on Premises

Pool and beach

  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Water sport facilities
  • Private beach
  • Pool facilities
  • Next to the beach

Business

  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Diving
  • Cycling
  • Table Tennis
  • Snorkelling
  • Fitness facilities
  • Golf сourse (within 3 km)

Beauty and wellness

  • Doctor
  • Massage

    charged separately

  • Steam room
  • Beauty services

    charged separately

  • Sauna
  • Spa

    charged separately

  • First Aid Kit

Kids

  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
  • Kids club

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Early check-in / late check-out
  • Early check-in / late check-out is possible
    65 USD

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Early check-in / late check-out
  • Early check-in / late check-out is possible
    65 USD

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Payment

In the hotel
  • In cash in the currency of the hotel — MXN
  • By card
    card-logocard-logocard-logo
On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more
10

Super

Based on 5806 reviews from guests around the world

  • Cleanliness

    10

  • Hygiene products

  • Location

    8

  • Meals

  • Value for money

    8

  • Room

    10

  • Service

    10

  • Wi-Fi quality

Reviews
Grand Velas Riviera Maya - All Inclusive
  • Anthony C

    January 2025

    TripAdvisor
    Anthony C
    January 2025

    AMAZING STAY!!!

    The Grand Velas is an excellent choice if you are looking for an all inclusive place to stay, the resort was very clean, the staff was very accommodating, food was delicious and beds were very comfortable. I stayed in the Zen and was an all around great experience would definitely stay there again!

  • 769arianah

    January 2025

    TripAdvisor
    769arianah
    January 2025

    1000/10!

    We came to tour Grand Velas as a wedding venue, and wow, how amazing!! Andrea is an incredible person and professional. She showed us every part of the beautiful location and explained all of the incredible things that the resort has to offer. We enjoyed every moment! The location, the food, the ser

  • tayla n

    January 2025

    TripAdvisor
    tayla n
    January 2025

    Grand class resort

    Grand Velas is an excellent vacation destination. We stayed at the grand class resort. Food is on a Michelin level. The spa is out of this world and check out Abraham at Chacca as the best server! He coordinated a birthday celebration and mezcal tasting for me and my family!

  • Asantz

    couple

    January 2025

    TripAdvisor
    Asantz
    January 2025

    Exceptional Wedding Planning Experience at Grand Velas Riviera Maya

    We recently completed our wedding visit at Grand Velas Riviera Maya, and we couldn’t be happier with the experience! From the moment we arrived, the luxurious and breathtaking atmosphere of the resort left us in awe. Every detail, from the pristine beaches to the elegant venues, radiates beauty and

  • Leah S

    family

    April 2024

    TripAdvisor
    Leah S
    April 2024

    Best Mexico all-inclusive I have ever been to!

    I have been to six all-inclusive Mexican resorts prior to Grand Cales Riviera Maya. this was hands-down. The best resort we have ever stayed at. The two main defining factors or the phenomenal food and the service was unparalleled. It was on par with a Ritz Carlton in America.

    Our room concierge Ga

  • Erin C

    family

    April 2024

    TripAdvisor
    Erin C
    April 2024

    Amazing Relaxing Family Spring Break

    - Incredibly family friendly- kids welcomed enthusiastically everywhere and plenty of kids to play with across the resort. The staff is awesome with kids and really engaged with them, practicing Spanish, talking about their interests- kids felt very welcome and comfortable.

    - Our concierge Francisc

  • Rachael C

    April 2024

    TripAdvisor
    Rachael C
    April 2024

    Best All Inclusive!

    Grand Velas Riviera Maya is no doubt the nicest all-inclusive resort we’ve visited! Our room was very clean and comfortable, all of the dinner restaurants were delicious, and the service was top notch our entire stay. Thank you especially to Nora for the amazing concierge services and Daniel and Yas

  • Jason C

    family

    April 2024

    TripAdvisor
    Jason C
    April 2024

    Fantastic hotel with great food and lovely people!

    We wanted to find somewhere where we could relax for a week with the children with great food and found this place! It was fantastic. It ticked all the boxes.

    We were greeted by Alexa who was our personal concierge who was on call for the whole week and was so helpful and engaging. Thank you Alex

  • Amy F

    September 2023

    TripAdvisor
    Amy F
    September 2023

    Just WOW

    The Grand Velas Riviera Maya is a BEAUTIFUL property. In college I took a hospitality study abroad where I got to see some of the best hotels in Europe... and this property blew most of them out of the water. The staff is attentive and extremely helpful. The food is amazing, the views are lovely. Th

  • Elizabeth P

    September 2023

    TripAdvisor
    Elizabeth P
    September 2023

    Grand Velas Riviera Maya Mexico

    This super luxury holiday at Grand Velas was unforgettable and we are grateful to all the people who work there for how much they spoiled us. From the bartender to the starred chef we couldn’t have chosen a better place to celebrate our birthday. We definitely recommend this resort and we hope to be