Serenity Authentic Glamping Tulum

Name: Serenity Authentic Glamping Tulum
Address: Carretera Federal Mz 21 Lote 18-4, Xpu-Ha, Xpu-Ha, Xpu-Ha, 77790, Mexico
Rating: 8.6

417.3 mfrom the city center

from 25,235 ₽

Excellent

8.6

EVE

What was good

The location is really ideal, approximately half way between Tulum and Cancun, close to the amusement parks (X-Caret, X-plor). The beach is absolutely breathtaking. The bed was really comfortable and the tent really nice. Great interior design. Yes, the bedroom was clean and the grounds really well maintened.

What was bad

Food was delicious but there was clearly an issue with the kitchen at the Beach : we were there on New Year's Eve and New Year day so it was busy but we waited for 90-120 minutes to have our food. I wish we had at least coffee/drinks available at the hotel / by the pool.

Main amenities of the hotel

Free Internet
Transfer
Parking
Suitable for children
Swimming Pool

Location

Xpu-ha Beach • 640 m
Xcaret Eco Theme Park • 18.7 km
Xel-Ha Water Park • 19.9 km
Tulum International Airport • 33.1 km
Cozumel Airport • 34.7 km

Available rooms

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Location

Carretera Federal Mz 21 Lote 18-4, Xpu-Ha

What's nearby
Xpu-ha Beach • 640 m

Places of interest
Xcaret Eco Theme Park • 18.7 km
Xel-Ha Water Park • 19.9 km
Coba Ruins • 49.3 km

Airports
Cozumel Airport • 34.7 km
Tulum International Airport • 33.1 km
Felipe Carrillo Puerto Airport • 53.1 km

Description of the hotel

Location

A great hotel to have a nice rest before long walks around the city. Hotel «Serenity Authentic Glamping Tulum» is located in Xpu-Ha. This hotel is located in the very center of the city. Before going to bed, you can walk around the main landmarks of the city. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Xpu-ha Beach, Xcaret Eco Theme Park and Xel-Ha Water Park.

At the hotel

You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, there’s a parking zone.

Also, the following services are available for guests at the hotel: a massage room, a spa center and a doctor. Sports fans will be able to enjoy a diving club. Here, you can treat yourself with water procedures as there will be an outdoor pool. Children will be happy, there is a playroom for them.

To book an excursion, consult the tour assistance desk of the hotel. The staff of the hotel will order a transfer for you. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.

Room amenities

Here’s what you’ll find in the room to have a rest after a long day: a shower. The room equipment depends on its category.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

30 rooms • 1 floor

What other amenities are there?

General

Smoke-free property
Security guard
Ticket assistance
Garden
Terrace
No elevators
Reception desk

Rooms

Room service
Cable TV
Shower
Toiletries

Accessibility

Accessibility features

Services and amenities

Luggage storage
Laundry
paid for separately
Safe-deposit box
Concierge services
Dry-cleaning
paid for separately
Luggage storage

Meals

Bar
Coffee/tea for guests
Restaurant
Snack bar
Breakfast/lunch to go

Internet

Free Wi-Fi

Transfer

Airport transportation
Transfer services

Languages Spoken

Spanish
English
Multi-language staff

Tourist services

Tour assistance

Recreation

Fishing
Sun Deck

Parking

Parking

Pool and beach

Outdoor pool
Private beach
Next to the beach

Sports

Diving
Snorkelling

Beauty and wellness

Doctor
Massage
paid for separately
Spa
paid for separately
First Aid Kit

Kids

Playroom

Pets

Pets Not Allowed

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Individually packaged food
Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out

Check-in
After 15:00

15:00

Check-out
Until 12:00

12:00

Paid on the spot

Transfer

Destination	Price
Airport	120 USD

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Know Before You Go

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 12 years old and younger are not permitted at this property.

Sanitary fee is not included in the price of accommodation and is payable on spot: 2.70 EUR per room per night.

Payment

In the hotel

In cash	By bank card
In the currency of the hotel — MXN

On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

The prices are lower in the mobile app

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more

8.6

Excellent

Based on 1 review from guests around the world

Cleanliness
10
Hygiene products
Location
10
Meals
6
Value for money
6
Room
10
Service
8
Wi-Fi quality
10

Reviews

Serenity Authentic Glamping Tulum

Review sorting

by rating (highest first)

EVE
leisure, company
January 2021
Standard Quadruple room, 3 nights
8.6
Excellent
EVE
January 2021
Wi-Fi review:Wi-Fi was fast, no issues
What was good
The location is really ideal, approximately half way between Tulum and Cancun, close to the amusement parks (X-Caret, X-plor). The beach is absolutely breathtaking.
The bed was really comfortable and the tent really nice. Great interior design.
Yes, the bedroom was clean and the grounds really well maintened.
What was bad
Food was delicious but there was clearly an issue with the kitchen at the Beach : we were there on New Year's Eve and New Year day so it w

Mobile app

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