Name: Hotel & Spa Santuario del Alba
Address: 1-D Julio M Corzo, San Cristobal de las Casas, San Cristobal de las Casas, San Cristobal de las Casas, 29250, Mexico
Rating: 7

24-hour reception

Smoking areas

Currency exchange

Heating

Garden

Terrace

Private check-in/check-out

General

Room service

Family room

Cable TV

Shower/Bathtub

Shower

Toiletries

Rooms

Ironing

Laundry

Luggage storage

Iron

Services and amenities

Diet menu (on request)

Bottled water

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

Tour assistance

Tourist services

Hiking

Recreation

Free parking nearby

Free Parking on Premises

Garage

Parking

Spa tub

Beach/pool towels

Pool and beach

Meeting and presentation facilities

Business

Massage

Beauty services

Beauty and wellness

Babysitting and childcare

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the resort

Room amenities

San Cristobal De Las Casas Airport

Tuxtla Gutierrez International Airport

Hotel & Spa Santuario del Alba

San Cristobal de las Casas

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We spent one night here, it is about 4 blocks from the "centro histórico", which was perfect for us. The building is beautiful and the staff was super friendly. There are two things that made this a 4 star review and not a 5 star review:
1. The showers are pretty weak, so it took some time to get clean
2. There is no heating or air conditioning in the rooms (thank God for extra blankets)

Beautiful Space!

This hotel helped us to make our trip to San Cristobal more special. Location is exactly in the middle between the bus station and the city center. Walking distance up to 2 minutes. If you will stay here do not forget to take a massage, it is great! Everything was perfect there...

Comfortable little spa hotel very close to the city center.

The bed was very mediocre, didn't sleep the greatest. The bathroom was so tiny that we could not close the shower door to take a shower, had to shower with the door open. They had some bigger rooms that were already booked, hopefully those people had bigger bathrooms. The parking is around the block and not accessible through the hotel. After one night we found something much better for almost the same price.

We got a tiny room and mediocre bed

I went for a 5 week holiday to Mexico to different cities and hotels, and staying here was the lowest point of my trip. To begin with, when I arrived they didn't have my reservation. Then, at 7 am after a 12 hour bus trip, they told me they only accepted cash. I was lucky enough to have enough for a 4 day reservation, but they didn't warn me before... If I had to go back to the ATM I would have been really pissed off. After paying with cash, they didn't have 10 pesos to give me back my change, and they asked me to come later. I asked every day I was there for my change, and they never had it..... so unprofessional, and more if you only accept cash. 
-Hot water was barely hot, and the shower was barely spraying water.
-You had to hand your key to reception every time you left, just like any second rate hostel. 
-You can hear every noise outside the room, including the reception people talking after hours.
-Room was very cold and dark
I wish I had seen the bad reviews from this site, and it seems that they haven't done much to improve their service, since the earliest reviews. Expect the same...

If you want to enjoy San Cristobal, don't stay here!!

I splurged a bit to stay at this place since I was hoping for some quiet time and a good hot shower. I got neither. There was no hot water, the WIFI did not work and the reception started playing techno music at 7 AM. The noise echoed all through the courtyard and it was pretty obnoxious. Sadly when I complained about the hot water and WIFI (and the techno) the staff did seem the least bit concerned. I would have spent 5 days there but instead I left after 1 night since it was just ludicrous to pay so much for so little. *The hotel looks decent and I got lured in by the photos. Don;t be fooled.

Hotel & Spa Santuario del Alba

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Transfer

Tourist services

Recreation

Parking

Pool and beach

Business

Beauty and wellness

Kids

Pets

Policies

Check-in terms and conditions

Additional information

Payment