Name: Rosario Hotel
Address: 18-A Av Insurgentes Centro Historico, San Cristobal de las Casas, San Cristobal de las Casas, San Cristobal de las Casas, 29200, Mexico
Rating: 7

24-hour reception

No elevators

General

Accessibility features

Accessibility

Laundry

Services and amenities

Free Wi-Fi

Internet

Free parking

Free parking nearby

Parking

Location

At the hotel

San Cristobal De Las Casas Airport

Tuxtla Gutierrez International Airport

Rosario Hotel

San Cristobal de las Casas

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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2-beds

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4-beds

40-beds

5-beds

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7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We spent two uncomfortable nights at this hotel.  We would have moved but it was a 3-day weekend and there weren't other options. The shower head sprayed water every which way and got everything in the bathroom wet before we realized the problem.  We reported it to the desk clerk but nothing changed while we were there.  The room (on the second floor toward the back) was cold, dark and damp.  We requested a second blanket to deal with the cold.  Even though the hotel is supposed to offer Wi-Fi, we weren't able to access it during our stay.  Staff simply said it was a TelMex problem.  Our biggest complaint was noise.  Although staff tacked a sign to respect noise levels, people talked outside their rooms, babies cried and a neighbor dog barked non-stop.  Yes, the location is good for being centrally located.  That was the only good thing we can say about it.  Certainly not a good deal at the price we paid.

Noisy, dark, damp and needing plumbing repairs

I found this hotel on booking.com and when we checked in, understood that it is perfect.
Perfect location, very friendly and helpful staff, clean and comfortable rooms.
Eric and Ximena made our stay unforgettable.
Two main reasons for that:
First, they speak English perfectly, while no one speaks English at San Cristobal. Both of them gave us information and ideas that suites our needs.
Second, very personal service, for example, when we came to the room after a day outside we found a box with cream. yes you are wondering what is so special here. The thing is that my partner felt pain in her leg, she had difficulties to walk normally. Eric saw us getting down on the stairs. It is really touching when someone cares for you.
will definitely go back to this hotel if ill had an opportunity to.
Thank you best Western for a wonderful stay

Best place to stay in at San Cristobal

This hotel did not disappoint. It's close to everything San Cris has to offer--great cafes, wine bars, restaurants, cute shops, spas, etc. You can walk everywhere! 

The manager, Erick, is absolutely fantastic. He speaks English and is very knowledgeable. He'll recommend restaurants, excursions and answer any questions you have about the area. We were there when the school teachers were protesting government reforms and Erick kindly kept us up-to-date with any planned highway blockades or anything that might affect our trip, since we were driving to Tuxtla next.

The hotel has a charming colonial style and the rooms are very comfortable. Sometimes there wasn't a lot of hot water in the shower, but that was the only downside.

Great location, staff and value

Great place. Both the hotel and town. The hotel was a bit spendy by remote Mexico standards but worth it for the ambiance and location. The town is like a toned down Spanish version of new Orleans.. great historical sites and architecture during the day. Big local crafts market with lots of locally mined amber (watch out for the fake stuff.  Have the seller shine a uv  light  on it. If they don't have one keep looking)  And the night life goes on til all hours. You want  to drink mescal?  Check out one of the several Mezcalarias scattered about. You Will have fun!

Strategic and cool hotel in San Cristobal de Las Casas 

I stayed here for a few nights. This hotel is near the center of the city, so it's near a lot of taxis, places to eat, etc. The price was excellent for the amount of space and comfort we got. We had a room with two double beds. One of the receptionists was very helpful with finding a place to eat and a laundromat. He spoke great English too. One of the negatives are the housekeeper never cleaned our room once and we ended up running out of toilet paper on the last day. Also, the shower water did not turn hot one day, so we had to take cold showers. Beyond those two negatives, this was an excellent hotel and I'd definitely recommend anyone to stay here.

Rosario Hotel

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