Name: Hotel y Suites Los Encantos
Address: Miramar 13, Sayulita, Sayulita, Sayulita, 63734, Mexico
Rating: 8

Air conditioning

24-hour reception

Smoke-free property

Garden

Terrace

All Spaces Non-Smoking (public and private)

Outdoor furniture

No elevators

General

Room service

Fridge

Family room

Cable TV

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Safe-deposit box

Services and amenities

Microwave oven

Coffeemaker

Meals

Free Wi-Fi

Internet access

Internet

Sun Deck

Recreation

Offsite parking reservations required

Parking

Swimming pool

Outdoor pool

Beach/pool towels

Pool and beach

Children swimming pool

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Gustavo Diaz Ordaz International Airport

Hotel y Suites Los Encantos

Sayulita

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We booked here because of numerous good reviews. We left after 2 nights and that was one night earlier than our initial booking.
There are some good features to the hotel. It is centrally located in Salulita and a very good restaurant (La Rustica) is only a .2 mile walk away. The beach is even closer.
The room came with a good kitchen area and deck, and was clean, except for an influx of very small ants on the bathroom counter, which just kept coming. The big bed was very comfortable.
The young front desk agent was very friendly, but did struggle somewhat with English and he was the only one there who could speak it at all (fortunately we discovered a great little breakfast/lunch spot across the street 250 feet away called “Sand & Wishes” (a play on “sandwiches”) owned and operated by a lovely young Canadian lady).
The less good but ok bits of the hotel included that if you wanted to change the air conditioner temp, you had to run downstairs and get the desk clerk to do it, the Wifi was only moderately reliable, and if you wanted sun by the pool, you would have to drag one of their deck chairs away from a wall which provided only shade and then around a very poorly designed pool area with a twisty pathway right over to the other side of the pool where there was not much room to even put the deckchair.
Now the terrible part of the stay (and why this review is a 2 and not a 3) relates to the street the hotel is on. It is very very noisy and you could not get a good night’s sleep. The barking packs of dogs, the noise from the assembled groups of people (wherever they exactly were), screeching cats, cars arriving, slamming doors and vehicles later roaring off went on until they finally left at 4:30 am. And we were here 2 nights, so this was not just a one-off occurrence.
Then after 4:30, all we got was a couple of barking dogs off and on until 5:50 am when the firecrackers started. Now in Mexico there are apparently numerous celebrations for various saints. Same thing happened to us about 10 days ago at Lake Chapala. Fireworks get set off at 6 am to wake everyone up to get to early Mass. Well after 2 nights like we had here, you can imagine how we viewed the firecracker invitation.
So while the street noise was not the hotel’s fault, it all happens right outside their door. For us, we would not come back to Los Encantos.

VERY noisy street all night

I thought this was perfect just outside downtown and quiet.  Plenty of space, nice little balcony just outside your room.  Clean and close to everything.We got a great price at the time, highly recommend.

Good value

The staff was very friendly when receiving us after a long day of travel. They checked us in quickly and showed us our room (which was the no view, no balcony). It had a microwave, fridge, pots/pans, and plates/bowls/silverware/cups in the kitchenette area. The room and bathroom were cleaned and housekeeping came daily. The room included a plasma tv with cable, wall A/C unit, and overhead fan. Storage includes some end tables and double door in-the-wall shelving for storage. There is a safe in the storage area, and the staff provided us with a jug of purified water on request. 
Our room was slightly more noisy than the others would be with normal sounds including birds, dogs, and cars. Since we were located behind the desk, we heard some of talking early in the morning and smelled cigarette smoke on occasion. We never shut the small top windows which may have solved that problem. The room was cooler than most since it didn't get the sunshine heat all the day long.
The area is very safe, and they close the front gates into the garden area after a certain time at night for added security. 
The gardens were very well kept and clean as was the pool. It was not heated, but the temperature was comfortable to escape from the heat of the day.
The staff spoke English and Spanish. They arranged for taxi-pick up to the airport as well.

Wonderful stay!

My friend and I enjoyed very much our stay at Los Encantos.  It is more in the Mexican part of town and yet a five minute walk to the hub of Sayulita. We awoke each morning to the cockerels crowing away and a few dogs barking and felt we were more in the country.  (I actually missed the sounds this morning after returning home yesterday!)
This is a new hotel and everything in excellent shape.  There is WiFi in the rooms and we only lost it once. The gardens are very nice indeed and well kept.  Also parking in the courtyard for two or three cars.  There are only 6 suites or rooms in the main part and another 2 on the other side of the courtyard. 
The staff were friendly and helpful. And the price very reasonable. Highly recommended!

Five great nights!

Great people running this place.  Had issues with my flight and they were right there with me helping right till 1:00AM in the morning.  Then again first thing in the morning helping with my transport. What can you say when people care but thank you!
Perfect rooms for the price as well, with a small deck to relax and have a cock tail just before a nap!

Hotel y Suites Los Encantos

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