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Location
Ontario La Veleta, Tulum
Places of interest
Xel-Ha Water Park • 17.3 km
Coba Ruins • 41.6 km
Xcaret Eco Theme Park • 55.3 km
Airports
Tulum International Airport • 4.2 km
Felipe Carrillo Puerto Airport • 19.4 km
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 11:00
11:00
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Contactless check-in and contactless check-out are available.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
You'll be asked to pay the following charges at the property:
Cleaning deposit: MXN 300 per stay
We have included all charges provided to us by the property.
Late check-in fee: MXN 100 for check-in between 6:00 PM and midnight
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Payment
In the apartment
In cash
In the currency of the apartment — MXN
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru