You can take a walk and explore the neighbourhood area of the hotel — Coba Ruins, Xel-Ha Water Park and Xcaret Eco Theme Park.
At the hotel
Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a parking zone. To book an excursion, consult the tour assistance desk of the hotel.
The staff of the hotel will be happy to talk to you in English and Spanish.
Room amenities
Here’s what you’ll find in the room to have a rest after a long day: a TV. The room equipment depends on its category.
Facts about the hotel
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms
5 rooms
What other amenities are there?
General
Shopping on site
Air conditioning
24-hour reception
Heating
Garden
Rooms
Room service
Flat-screen TV
Shower/Bathtub
Mosquito net
Meals
Restaurant
Vending machine
Packed Lunches
Internet
Free Wi-Fi
Languages Spoken
Spanish
English
Tourist services
Tour assistance
Recreation
Bike rental
Parking
Parking
Kids
Kids' TV Networks
Pets
Pets Not Allowed
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 12:00
12:00
Check-out
Until 12:00
12:00
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Payment
In the hotel
In cash
In the currency of the hotel — MXN
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru