A great hotel to have a nice rest before long walks around the city. Hotel «Hotel Que Onda» is located in Tulum. This hotel is located in 28 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Akumal Beach, Xel-Ha Water Park and Xcaret Eco Theme Park.
At the hotel
Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. If you travel by car, there’s a free parking zone. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool.
Take your pet with you. Pets are allowed. If you want to make your journey even more comfortable, you can order a transfer. There are other services available for the guests of the hotel. For example, a safe-deposit box. The staff of the hotel will be happy to talk to you in English and Spanish.
Facts about the hotel
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms
7 rooms
What other amenities are there?
General
Garden
Terrace
Rooms
Room service
Family room
Linens
Services and amenities
Safe-deposit box
Meals
Bar
Diet menu (on request)
Restaurant
Bottled water (at extra charge)
paid for separately
Internet
Internet access
Transfer
Airport transportation
paid for separately
Languages Spoken
Spanish
English
Recreation
Bike rental
Parking
Free parking nearby
Free Parking on Premises
Pool and beach
Swimming pool
Outdoor pool
Beach/pool towels
Kids
Family/Kid Friendly
Pets
Pets allowed
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 14:00
14:00
Check-out
Until 12:00
12:00
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Payment
In the hotel
In cash
In the currency of the hotel — MXN
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru