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Location
Neptuno Pte., Tulum
Places of interest
Xel-Ha Water Park • 16.7 km
Coba Ruins • 41.9 km
Xcaret Eco Theme Park • 54.7 km
Airports
Tulum International Airport • 3.5 km
Felipe Carrillo Puerto Airport • 20.2 km
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 14:00
14:00
Check-out
Until 10:30
10:30
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
Cleaning fee: MXN 400 per room, per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Payment
In the apartment
In cash
In the currency of the apartment — MXN
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru