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Location
Carretera Tulum Boca Paila Km 5.2 Mz 10, Tulum
What's nearby
Tulum Beach • 300 m
Places of interest
Xel-Ha Water Park • 18.5 km
Coba Ruins • 45.8 km
Xcaret Eco Theme Park • 56.3 km
Airports
Tulum International Airport • 5.7 km
Felipe Carrillo Puerto Airport • 21.5 km
Description of the hotel
Location
It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel «Hotel Serena Glamping Tulum» is located in Tulum. This hotel is located in 4 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Tulum Beach, Xel-Ha Water Park and Coba Ruins.
At the hotel
You can stop by the bar. Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a parking zone. The beauty and wellness services: a spa center.
Swimming fans are going to enjoy a pool. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry and a safe-deposit box.
Facts about the hotel
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms and floors
1 room • 1 floor
What other amenities are there?
General
24-hour reception
Elevator/lift
Smoke-free property
Security guard
Garden
Terrace
All Spaces Non-Smoking (public and private)
Rooms
Room service
Accessibility
Accessibility features
Wheelchair Accessible
Services and amenities
Laundry
paid for separately
Safe-deposit box
Meals
Bar
Internet
Wi-Fi
Internet
paid for separately
Languages Spoken
Multi-language staff
Recreation
Sun Deck
Parking
Parking nearby
Pool and beach
Swimming pool
Beauty and wellness
Spa
paid for separately
Pets
Pets allowed (under 5 kg)
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00
Additional information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Know Before You Go
Children 17 years old and younger are not permitted at this property.
Payment
In the hotel
In cash
By bank card
In the currency of the hotel — MXN
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru