Casa Grande Hotel Tulum

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

• Pool access available from 8:00 AM to 9:00 PM.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Each guestroom is kept vacant for a minimum of 48 hours between bookings.

• Airport shuttle fee: MXN 3000 per vehicle (maximum occupancy 3)
• Airport shuttle fee per child: MXN 0 (up to 11 years old)
• Early check-in is available for a fee (subject to availability, amount varies)
• Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.