Name: Hotel Santa Rosa
Address: Carretera a Toluca-Saucos # 9, Valle de Bravo, Valle de Bravo, Valle de Bravo, 51200, Mexico
Rating: 5

24-hour reception

Smoke-free property

Express check-in/check-out

Garden

Terrace

No elevators

General

Non-smoking rooms

Room service

Family room

Cable TV

Shower/Bathtub

Shower

Wardrobe/Closet

Toiletries

Rooms

Restaurant

Vending machine

Meals

Free Wi-Fi

Internet access

Internet

Sun Deck

Recreation

Free parking

Free Parking on Premises

Parking

Swimming pool

Outdoor pool

Pool facilities

Pool and beach

Massage

Beauty and wellness

Children swimming pool

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Hotel Santa Rosa

Valle de Bravo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Hotel staff is very friendly and makes you feel welcomed.  Rooms were very clean with complementary coffee or tea. It’s very close to town, and a quick taxi to nearby Avandaro. We enjoyed the restaurant and bar, and the kids loved the pool.  The jacuzzi in the room was a added plus.

Great place to stay with a incredible view.

I have stayed in this hotel for 2 days and 1 night. Below is my observations. 

Pros:
1. Very nice view from all rooms. You can see the lake  
2. quite
3. Well maintained. 
4. Spacious rooms. 
5. Good food in the restaurant below

Cons:
1. The sign board on the road should be lighted up. 
2. With this price the breakfast should be included in the room rent. 

Overall:
Very good experience. Worth the money. 
Carlos was very helpful. He is the only one who is bilingual. He understands English and was ready to help at any time. Other members are only Spanish speaking but very helpful and caring. 

Great stay. Loved it.

Great View. Excellent Hospitality

Very good Value, Brand New Accommodations on hill where you have a wonderful new of the lake!!
Staff are really nice and friendly and ready to accommodate you in anything!
I would recommend this hotel to someone who doesn't want to spend so much money, but wants to have very nice, large, clean and modern room with a marvelous view of the lake.
WIFI  is not so strong all over the town because of the rains.
The restaurant is not open during the week, so make sure you can go out to the town either by your own car or taxi 10 minutes ride with the traffic1VALLE DE BRAVO IS JUST A BEAUTIFUL, RUSTIC AND TRADITIONAL LITTLE TOWN, VERY NOCE!

WONDERFUL VIEW!

My fiancé and I recently stayed at the hotel Santa Rosa. We received a recommendation from a friend to stay there.  We were overwhelmed by how great the hotel was.   Everything about this hotel exceeded all of our expectations. The view of lake was spectacular. This hotel was very clean rooms are spacious and the service top notch. We will defiantly return to Valle de Bravo and this hotel.

Great hotel, great prices, great service.

All the rooms offer a wonderful view from the rooms overseeing the lake... The rooms are decent... Each room has a Jacuzzi.... But, once you switch it on, the power knocks off... so no use of the Jacuzzi... The staff are helpful definitely... If you can park the car near the lobby, its great! Else, you have to walk from the parking lot, which is tiresome...

Have to book this for the wonderful views!

This hotel is an absolute mess. There is no Wifi in the rooms, there is no hot water, the jacuzzi tub in our room also didn't work even though we paid extra for this. On arrival they downgraded our room and then pulled a face when we came back to reception to question this.
the onsite restaurant ran out of food! and no taxi would pick us up from the location.
The noise from the road is terrible, there are car racing all night and one car hit a dog. The hotel is not secure at all anyone can walk in 24/7 which meant that random parties start.
At 9pm every night the hotel turns into a night club open to anyone and goes on until 3am. They have a live DJ and the music on full blast, as its open to the general public it gets very busy and incredibly loud so if you booked a stay to sleep you will not get this at all, if you booked to party all night this is perfect for you. People scream at the top of their lungs and throw things off the balconies, rooms open the doors and disco lights are wheeled out, someone was climbing up our balcony and hanging off it screaming.
There was a number of fights outside our room and someone actually tried to get into our room. The mess the next morning was disgusting, food everywhere, glass all over the place, litter thrown in the pool and along the grounds, this did not get picked up till 10am. There was puddles of sick around the pool and sick in the pool. I have pictures on my phone and video evidence of the disgraceful night club they operate.

DO NOT STAY HERE!

we have done a charge back for our stay.

the worst hotel I have ever stayed in

What a horrible experience. The hotel looked good in the pictures very far from reality. The front desk manager was rude like he was making us a favor when of course I pay full rate. The hotel is noisy our room was in the same level where the maintenance personnel keep towels and cleaning products and they are loud very loud it was 11pm and I could still hear them inside my room. The hotel has not enough parking spaces so please parked behind you so you needed to ask to move their cars. There are no lamps in the room and the tv has very poor image quality. Bathroom change the water temperature without reason when you are taking a shower. They say the have free Wifi but the signal doesn't cover the rooms. When I checked out the only question from the front desk was if I left the tv remote control in the room.  I will never stay there.

Hotel Santa Rosa

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Description of the hotel

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