Name: Hotel Mesón de la Merced
Address: Av Juarez # 114, Centro Historico, Zacatecas, Zacatecas, Zacatecas, 98000, Mexico
Rating: 7

Elevator/lift

Smoke-free property

General

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Free parking

Parking

Business center

Business

Fitness facilities

Sports

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Zacatecas International Airport

Hotel Mesón de la Merced

Zacatecas

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

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23-beds

24-beds

25-beds

26-beds

27-beds

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29-beds

3-beds

30-beds

31-beds

32-beds

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37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I stayed at this hotel during my visit to Zacatecas. It is in the old neighborhood and close to all of the local sites, and walking distance to great bars and restaurants. The room was extremely clean, beds were comfortable and the service was great. I recommend calling the hotel directly, or going directly to reception for the best price. I paid $10 less per night than anything advertised online, and that included a nice breakfast buffet. If I return to Zacatecas, I will definitely stay here.

Great hotel, great location!

What It is your plan? If you are looking to have a fancy place, not your place. 

This hotel is located in the downtown near to all the fun you can find (or have) in Zacatecas. It has a parking of its own (in the night is very safe), which is very important to consider if you are visiting Zacatecas, the look of the hotel is a kind of the typical design of those hispanic years, colorful and warm. There is a kind of waterfall inside which is a nice detail. The people in the hotel is very kind, all of them. 
The rooms are clean, nice and with good space on bathrooms. There are breakfast available on the hotel and are very good including eggs, cereal, fruit, coffee, bread, etc.

Good choice! Please read for more details

Had a weekend layover in Zacatecas - Thought it would nice to be downtown so I caould walk where I needed too! So this location is perfect!
Also has 2 underground car parks - also 2 small swimming pools.
Breakfast is served in another building across the entrance driveway and you will need a voucher from reception too!
Internet is a bit slow when more guests check in, and the elevator takes ages sometimes.! But what makes this hotel worth a visit? The staff, just so friendly helpful and kind! I ordered two beers from the bar to take to my room, I charged to my room and left. Then the barman came to say that I had no voucher so could not charge to my room! I had no cash so asked if I could pay tomorrow? Sure No problem! Dry cleaning was returned i 24 hours - Smells divine and the lady delivered to my room all on hangers. Concierge friendly and helpful! suggesting places to go etc.
Then a problem with my truck! I was on low fuel and climbing the steep hill out of Zacatecas it cut out! Oh no! So i walked back t the hotel... Explained to the concierge what had happened. He called a cab, also the hotel parking attendant with 2 empty containers!!! They drove me to the filling station $250 of fuel, back to my truck they even filled it up for me! The cab charged $150 The parking attendant would not take anything... Amazing... So for me the hotel is about the staff, Here they are lovely.. So the internet may slow down, the Elevator may take a while.. BUT the staff are always there for the Guests. Perfect, Quaint, Highly Recommend :-)

Perfect Location Lovely Staff

Great little hotel in the historic district of Zacatecas.  Great place to walk to many of the local attractions.  Clean.  Large rooms...lots of hot water.  The beds were firm and comfortable.  The staff were most helpful and polite.  There is secure underground parking which is a bonus.

Heart of historical district

I enjoyed staying at this hotel for many reasons -- nice room, in-room safe (a must for me), attentive staff, nice buffet breakfast, and great location.  Although I didn't use them, the gym and the pool area looked nice.

I speak Spanish, so I can't comment on the staff's English proficiency, but from my experience in Zacatecas, I would think that little English is spoken here.  I didn't see one other American or Canadian in the four days that I was in this beautiful city.

Nice place with great location

The hotel is ok, however the service was not the best. We booked through booking.com but asked for 1 room with king size bed. They gave us a double bed room cause they were full that day. We played along but complained to the manager about their booking staff cause they called me earlier that night asking me to give them another credit card cause the one they had did not go through. I asked them to pass it again and refused to do so. I needed to insist and the card came through the second time. I tried to get the name of the lady and she hung up on me. When I told this to the manager she showed me the boucher of the first time they passed my card and the boucher says to pass the card again... She just heard me, apologized and told me that she was going to take measures with that lady. 
Anyway, second day there we asked for an iron as they are not kept in the rooms. The one they gave us liked all the water and made a mess in our room. They only apologized but did not offer a solution. 
Last but not least, the gym pictures are not real, most of their equipment is way older... from the 80's
I won't be starying here next time I go to Zacatecas.

Two screw ups in two nights

This is why I'm rating this hotel so low.
Even though we didn't stay there. We made reservations on 12/08/19 before the covid-19 virus. We had to cancel out trip. We didn't want to take a chance of taking the covid-19 virus to Zacatecas. Called booking.com to cancel due to pandemic. They called the Meson. The person who answered said she was not authorized to cancel our reservation without charges. She said a manager would call. That never happened. I just saw that they changed my credit card. I wouldn't do business with Meso de la Merced and high should think twice before doing business with them. They don't care about the people in Zacatecas, their employees or their clients. I can guarantee you that we will not ever stay here again. I hopes this helps others before they make a reservation here.

Hotel Mesón de la Merced

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Services and amenities

Meals

Internet

Parking

Business

Sports

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Payment