Name: Imperial Holiday & Spa
Address: Avenue De Moulay R'Chid - Gueliz, 30, Marrakesh, Marrakesh, Marrakesh, 40000, Morocco
Rating: 5

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Newspapers

Garden

General

Accessibility features

Accessibility

Luggage storage

Laundry

Services and amenities

Buffet breakfast

Cafe

Restaurant

Meals

Wi-Fi

Internet

Multi-language staff

Languages Spoken

Conference Hall

Business

Massage

Sauna

Beauty and wellness

Location

At the resort

Theatre Royal

Cyber Parc

Ensemble Artisanal

Majorelle Garden

Koutoubia Minaret

Menara Gardens

Mouassine Mosque

Djemaa el Fna

Rahba Kedima

Ben Youssef Madrasa

Maison de la Photographie

Saadian Tombs

Dar Tiskiwin Museum

Museum of Moroccan Arts

Dar Si Said Museum

El Badi Palace

Bahia Palace

Marrakesh Menara Airport

Oasiria Water Park

Imperial Holiday & Spa

Marrakesh

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My daughter and myself came Marrakesh for the first time the hotel was lovely, there was clean beds, linen and towels everyday. The breakfast was amazing there was a lot of choice and nothing was too much trouble and of course the manager Amine was always at hand making sure we had what we needed and the lovely Nadia on the desk was very helpful and made us feel very welcome also the doorman Mohammed also made us feel very welcome, true Arabic hospitality we will definitely visit again and too all the staff who’s name we didn’t know thank you very much 😊

Family holiday

What a great location this hotel has. So close to everything. The swimming pool was great too. Staff were excellent.  I liked the bar.  Restaurant had awesome food. Beside there are so many restaurants just around it.

Great hotel

Me and my friends felt very special at this hotel. Every member of the staff is been lovely , very friendly and helpful. We have done so many things in 4 days with their help and recommendations. I recommend this hotel for the nice staff they have , lady on reception can’t remember the name was great and the guy on reception again can’t spell the name is been helping us even with the boarding pass. Thank you so much we will return for a long stay and for exploring even more. Maria, Flori and Georgiana

Lovely stay

Hi,

I'd like to email you in regards to my recent stay at your hotel. I have to say it's by far the best experience me and my family have had as always. We always visit Morocco every year and when we need to book hotel there is never a question of doubt about which one it will be. Its always this one. The only reason for this is because of the amazing staff that work there especially nadia in particular. She always welcomes you with a pleasant manner and is always professional. She attends to every need and makes sure your stay at the hotel is always the best. She has amazing customer service skills and I've recommended this hotel to literally my entire family and friends when they ever visit Morocco in future. Nadia and aziz make sure the that customers are well looked after and explain everything in detail when requiring help. The hotel should be grateful to have such an amazIng people representing the image of this hotel as it definitely draws in more business and is the best for this hotel. Not many hotels staff would go to any lengths such as nadia and aziz have done to ensure their customers are satisfied with the service. True assets to the team and definitely amazing image representing the hotel. I will definitely be back again this summer with my family and friends.  Also the staff at breakfast were also amazing.

Recommend 1000000000%

You see a lot of negative reviews about this hotel but all I can say is that it was fine. I stayed 5 nights but didn't eat there, so no comment on food, I didn't swim in the pool, which looked as though a clean wouldn't go amiss. But my room was great - felt pretty much like a four star hotel in terms of bedroom except the bathroom was maybe 70% of what you'd expect in top brand hotel - but that was fine. Do, however, get room at the back as the front is noisy at night (cars, motorbikes etc) - back is very peaceful. I'd say ask that for all hotels in Marrakech! Staff were really friendly and helpful - oh and the room doors DO lock (don't know what some posters are going on about!). It's great value if you just want a clean, modern, spacious room to sleep and relax and it's way better value than the one my friend stayed in round the corner at 5 x the price!

Much better than many reviews say

Had a wonderful welcome from Nadia, she was very helpful and informative and always on hand to help with any queries we had. All the staff were welcoming and friendly. The hotel was spotless, rooms and beds cleaned daily and the location is excellent. Breakfast was really good with fresh produce and flatbread made fresh while you wait. Ok, so yes, this hotel has suffered during the pandemic, but they are in the process of renovation. I was sorry to leave and won’t hesitate to visit again.

Warm welcome, clean and friendly hotel

A Informal, relaxed hotel in a super location for city centre, restaurants, shops etc. Resided for 3 weeks as staff were super helpful & kind. Service was good. Excellent & respectful housekeeper Mariam which was appreciated as a single female. Lovely attentive service from  waitress Karima & kamal. Yes it needs updating but it’s great value for money. Would happily book again.

Great location & friendly team

The hotel is pretty close to the airport we were originally put on the 6th but as my mother has limited mobility (they do have 2 small lifts) I was worried should there be a emergency or lift failure they moved us to a suit on the first floor which had a large double bed and 2 singles a fridge ,tv,large wardrobe,chair and small table and small balcony and air conditioning. The rooms are clean but really need up dating the light was dubiously hanging from the ceiling and holes in the walls were sockets had been moved I assume.
There was a shower and separate wc we did however only have very luke warm water for our 7 day stay despite being told it would be fixed
The pool area is nice and was cleaned every morning however the lounger don’t have any cushions and the ones that did were very dated metal ones many of which had broken joints.
We stayed half board and breakfast and dinner is buffet style and can’t be faulted with lots of choice drinks are however rather expensive 
The staff were all very helpful including Nadia who sells execursions 
They have a onsite spa which I would say is rather undersold Lela who works in the spa and is very obliging 
If you have mobility issues despite being marketed as disabled friendly there are 2 steps to get to the lifts which have no hand rails and then another 2 steps to get to the pool and dining area and the spa area is accessed by 2 flights of stairs.
There is a bar area in the hotel which apparently isn’t part of the hotel ? It is open until 1am at which time they seem to like dragging the wooden furniture around which I assume is for cleaning but when this is done on tiled floors it woke us every night ! As our rooms were above 
The wifi was fast and worked in all areas of the hotel 
I wouldn’t say it’s a bad hotel but does need some investment and revamping

Ok but not great

The hotel itself is ok for the price but could do with a fridge in the room and comfortable beds. They charge local tax in full upon checkin so make sure you exchange money at the airport. Shop around for local exchange bureaus after as the hotel seems to give a low rate and didn’t change in the 2 weeks we were there. Do no book any excursions from a very rude arrogant woman who sits in the Lobby, as she will con you.. We asked for a taxi because our previously booked taxi didn’t arrive and they wanted to charge 250 mad, (which I believed to be excessive). When I asked my husband to get his own she got extremely angry and aggressive bother line wanted a confrontation. Anyway we found a taxi for 100 mad ourselves. So remember shop around for better rates and deals

Budget hotel- ok if you just want a place to rest,, nothing special

this hotel is not a 4 star. Our room didn;t have a fridge, very old bathroom, rusty shower and taps (see photos), the receptionist was giving us a room, then 10 mins later the room is not ready, it went on and on and on.
great loaction and breakfast though.

Imperial Holiday & Spa

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