Name: Hotel Chellal d'Ouzoud
Address: Le Chemin Des Cascades, Ouzoud, Ouzoud, Ouzoud, 22000, Morocco
Rating: 8

24-hour reception

Smoke-free property

Ticket assistance

Garden

Terrace

No elevators

General

Family room

Shower/Bathtub

Shower

Wardrobe/Closet

Rooms

Laundry

Dry-cleaning

Services and amenities

Breakfast

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet access

Internet

Airport transportation

Transfer

Spanish

English

French

Multi-language staff

Arabic

Languages Spoken

Tour assistance

Tourist services

Hiking

Fishing

Recreation

Free parking

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Hotel Chellal d'Ouzoud

Ouzoud

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

As you’ll see by my TA reviews I’m a well season traveler, not afraid to go off the Beaton path and provide honest and informative reviews trying to be fair and balanced along the way.

I stayed at Hotel Chellal D’Ouzoud for 1 night towards the end of a 10 day stay in Morocco in January 2020. 

I drove my hire car from Marrakesh (165km / 2hrs 45mins) and on arrival in Ouzoud proceeded to find the hotel, which claimed on booking.com to have free parking on site, it transpires that this is a false claim so I had to pay one of the many locals which surround you as you drive into the village 30 Dhs for the privilege in some sort of parking scam.

The hotel is difficult to find and cannot be driven to directly, once I finally found it there was nobody who spoke English, so check in was impossible... The cleaner managed to get one of the local English speaking guides (everybody in Ouzoud is apparently a guide of some sort, although none hold any formal qualifications, so be careful) who proceeded to check me in and provided me with the obligatory complimentary mint tea, while trying to sell me a guided tour of the falls (welcome to Morocco - it’s a national pass time). 

The “English speaking” hotel manager eventually arrived later in the day, but didn’t speak that good English if I’m completely honest.

I was shown to my room, room 4 on the first floor (I know it was room 4 as the number was written clearly in black marker pen on the door as the door number was missing) and found only one of the corridor lights working and on entering my room only the main light worked. 

The whole hotel as well as my room was extremely cold and it didn’t warm up at any time during my stay (no heating) apart from a fire that was lit in the main communal area in the evening, which attracted a handful of local “guides” to keep warm and then promptly proceeded in trying to sell me a guided tour of the falls and surrounding area. 

With no room/hotel heating and single glazed windows the extremely cold room had condensation all over the windows in the morning.

On the whole the hotel was clean and decorated in a traditional Moroccan style with local art work and upholstery throughout which was great to see. I’m sure that when it was built it was a pretty grand place, however years of neglect have left it looking extremely run down and tired.

The Wi-Fi is Definitely the worst I have ever come across in any commercial accommodation I have stayed in world wide, and I struggled to even load an e-mail or read a post on social media, neither of which are data heavy tasks. For some reason every time I came back to the hotel after going out for a walk and as soon as I went to bed the Wi-Fi was unplugged and switched off??? None of this poor Wi-Fi coverage was due to the remote nature of Ouzoud as a village location, as a nearby restaurant within 100m had awesome Wi-Fi.

The showers were luke warm at best and I certainly wouldn’t describe them as anywhere near hot. The shower head didn’t fit the holder so I had to hold it while showering in the bitter cold en-suite shower area, which was not a good experience.

I attempted to order some food at approx 8:30 pm only to be told that they only had chips available (fries if you are American and reading this), I declined the offer and went to the only nearby restaurant that had any food left and had yet another Veggie Tagine (at least they had booming Wi-Fi)

The bed was pretty comfortable and I had a good nights sleep - I was lucky enough to have a really good 4 season sleeping bag that goes down to -20 with me to protect me from the cold as I had just returned from climbing Mt Toubkal in the Moroccan high Atlas mountain range, without it I think I would have froze in the bedroom of Hotel Chellal D’Ouzoud

The cheap price of 190 MAD (£15:50/€18/$20) per night includes breakfast which was very basic indeed, I paid 65 MAD (£5/€6/$6:75) per night in Marrakesh and got a way better breakfast provided in the price of my accommodation with hot water and good Wi-Fi.

To be honest I couldn’t wait to leave this hotel.

Would I stay hear again or recommend to friends and family? No I would not !!! - Do yourself a favour and stay somewhere else.

Do yourself a favour and stay somewhere else.

We didn't stay at the hotel but we had dinner here. Everything was very tasty! We tried soup, Harira and tagine and everything was great!
The place is well situated with nice terrace and nice music! I recommend stoping by the place and try it out !

Nice restaurant 

We only stopped here to eat at the restaurant, it's one of the only places in Ouzoud that sells sandwiches and after 2 weeks in Morocco we'd eaten enough tagine. After ordering 2 chicken sandwiches and some beef skewers our drinks arrived fairly promptly, but the food seemed to take a while. Shortly after ordering one of the waiters at the hotel left on a bicycle and we joked that he had gone to buy our food. We must have actually been right as we waited until he returned with a carrier bag, was brought some bread and olives about 10 mins after that and then around 15 mins after that our food arrived. We must have waited around 45mins-1hr for our food from ordering. My partner started to eat his sandwich when he pulled out a piece of chicken that looked a bit too pink. After wading through half of my sandwich, every bit of chicken was raw in the middle. This was the same for both of our sandwiches. Clearly they must have been rushing because we had waited so long already, but we'd have much rather waited some more! We were quite embarrassed to raise this as didn't want to offend, but to make matters worse, when we went inside to quietly let them know, they told us we would pay for one of the sandwiches not two. Clearly this was unacceptable, but when we raised this they tried to make us feel guilty by saying that they would have to pay for it if we didn't. Very much a shame as it seemed like a nice place and the beef skewers were actually nice, but it was not good to be served chicken not throughly cooked and then to be asked to pay for it. Would not recommend!

Served RAW CHICKEN

We stayed in Chellal d'Ouzoud one night.
The room was clean and really simple, but it's a great option for affordable price. The best thing about this hotel it's its location. It is as close to waterfalls as possible, like 2 minutes walk.
The atmosphere is really welcoming and friendly. Everyone is relaxed and welcoming. 
The only issue was that we couldn't get access to internet. 
If you need to stay at Ouzoud, it is a nice choice.

Clean and nice place by the waterfalls

Room was super clean. Food at the hotel was great. The owner seemed to be a super cool guy and was very accomodating. 
We had a issue in the room we stayed with water leeking and one of the staff crew helped us promptly. Great place to stay!

It is really close to the waterfall. Unfortunately there was lots of trash in the waterfall. Feels like there should be an effort to keep people away from throwing trash in this beautiful place.

Great

What this hotel lacks in decor and room size is more than adequately made up for in the warmth and genuine friendliness of the owner and staff. The rooms were very basic and we had to move rooms because the toilet wouldn't flush. We then had problems with no water (there was a problem because of nearby building going on), which did eventually come back on. However, the staff were very attentive and even invited us to eat a simple meal with them when they broke their fast (it was Ramadan). We enjoyed a meal and an evening of chatting with them and in the morning they refused to accept payment from us for the meal. If you don't mind simple accommodation, this is the perfect place to stay. 

Hotel Chellal d'Ouzoud

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Paid on the spot

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