Please note that a damage deposit is charged on arrival and refunded after departure, provided that no damages are made, no nuisance has been caused, no smoking has occurred and the accommodation has been left clean.
Please note that guests are requested to not cause any nuisance in the residential area between 23:00 and 09:00.
Guests are kindly requested to note that no cleaning service is provided.
During booking, all guests should state their expected arrival time using the Special Requests box.
Please note that arrival after 18:00 is possible on request only. It is not possible to check in after 02:00.
Payment
In the apartment
In cash
In the currency of the apartment — EUR
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru