Guests are kindly requested to inform the hotel of their estimated arrival time. This can be noted in the Special Request box during booking, or by contacting the hotel using the contact details found on the booking confirmation.
Please note that reservations longer than 5 days require a deposit of 20% of the total cost of the reservation.
Payment
In the hotel
In cash
In the currency of the hotel — EUR
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru