Name: Hotel Dwars
Address: Utrechtsedwarsstraat 79 1017 WD Amsterdam,Utrechtsedwarsstraat, Amsterdam, Amsterdam, Amsterdam, 1017 WD, Netherlands
Rating: 9

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Family room

Rooms

Luggage storage

Services and amenities

Free Wi-Fi

Internet

English

Languages Spoken

No parking

Parking

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Weesperplein

Vijzelgracht

Waterlooplein

Grachtengordel

Stopera

Heineken Experience

Munt Tower

Flower Market

Hortus Botanicus

Rijksmuseum

Museum Square

Artis Zoo

Van Gogh Museum

Dam Square

Oude Kerk

Royal Palace

Stedelijk Museum

New Church

Beurs van Berlage

NEMO Science Museum

Anne Frank House

Vondelpark

Central station

Amsterdam Airport Schiphol

Viewpoint Groot Hoogwaak

Offem

Museum Engelandvaarders

Beach Noordwijk aan Zee

Arboretum Trompenburg

Rotterdam The Hague Airport

Stadhuis

Beurs World Trade Center

De Doelen

Rotterdam City Theatre

Maritime Museum

Railz Miniworld

Blijdorp Zoo

Witte de Withstraat

Sonneveld House

Boijmans Van Beuningen Museum

Erasmus Bridge

Netherlands Architecture Institute

Kunsthal Rotterdam

Wereldmuseum Rotterdam

Nederlands Fotomuseum

Euromast

Hotel Dwars

Amsterdam

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed at the Hotel Dwars for 6 nights.
- Extremely narrow staircase and no lift.
- The room was inadequately small for three people.
- The shower door leaked water into the bathroom.
- The desk was tiny and entirely filled with coffee making facilities
- The one chair was the completely wrong height so that you can't work at the desk anyway
- The staff are only present for part of the day. Messages on the online chat often go unanswered, especially at night and during the weekend. Phone calls are seldom answered.
- The internet was mostly unstable, especially at night. This made working in the evenings impossible.
- The staff claimed to have reset it several times but this failed to solve the problem. They also claimed that they could not do anything over the weekend.
- The internet outage lasted until the end of our stay and was never resolved.
- The lack of reliable wifi was sigificantly disruptive to our schedule and required us to spend lots of money to pay for our own internet
- The manager was apparently on holiday while we were there but has not responded to any emails since then.

All in all, a completely unacceptable level of service.

Unreliable internet, unsuitable room, terrible service

Our family of 6, ages 9-76, planned to stay here on our lay-over to Tanzania. The receptionist was so friendly and kind. She let us store our luggage and gave us a room to change our flight clothes. We came back at 3:00 to discover the room had been renovated and the chalking smell made staying there impossible. She had already booked us into another hotel and had a taxi ready to drive us there, at no extra cost to us. This was excellent service and we were so grateful, after a long day of sight seeing. 
We highly recommend Hotel Dwars, for the exceptional service.

Kindness and service abound!

We enjoyed our stay here recently, it’s a lovely little hotel in a pretty neighborhood. It’s near a tram stop with quick access to everything Amsterdam has to offer. Lovely clean rooms & extremely comfortable beds & the staff were very accommodating.

Family short break

We went out of our way to book Hotel Dwars during this week long stay in Amsterdam after a great experience here a few years back. After this stay however, we will not return to the property!

The noise was extraordinary and came from another guest’s room - that guest brought a stereo speaker and used it, apparently to turn their room into a makeshift nightclub. Without a Dutch telephone number, and no
landline provided in neither the room nor in the small lobby at ground level, there was no way to reach any staff to address this noise pollution. What made matters worse was our taking time to write a professional email to the manager to express our concerns. She took 3 days to respond! That’s correct, 3 days! At this price point, this is totally unacceptable and we will not only not stay at this property again, we can no longer recommend it to others. Competent management involves engaging with your guests.

We found the staff, the manager excepted, to be friendly and sympathetic but it really was up to the manager to properly address this problem and she failed. Without question.

There are many other properties to choose when staying in Amsterdam and next time, we will exercise our preference to select another accommodation.

We had high hopes for a return stay but were greatly disappointed

From the moment we arrived it was just great. A cute cosy room, which was spotlessly clean.

We were room 04, which was a little noisy being at the top of the first stairs, but it was something we anticipated and was only other couples returning/leaving so wasn’t too bad for noise, but be wary you are basically sharing a small townhouse, which does creak and make some noise!

This didn’t bother us however, the bathroom flooring is heated which we didn’t want to leave, and the room was immaculate, with fresh towels, and coffee etc offered if you ask. 

Great central location, we walked everywhere and thoroughly enjoyed our stay!

Would recommend and return! Lovely.

A Hidden Gem!

I stayed with my husband while on holiday with my mother in law. 

It was just heaven. For our short break exploring amsterdam all we needed was a crash pad. However every time we came back to warm up I genuinely found it difficult to head back out again. 

It felt safe, secure, luxurious without being snobby. 

I'm actually going to contact them about their duvets because the beds were gloriously cozy. 

The shower was awesome. What more could you want!

Beautiful, warm and secure.

Centrally located hotel clean and friendly.  Room only and no lifts with steep stairs.  We had room 8 which was at the back of the hotel and perfectly quiet.  Clean and very comfortable, all you need when all you will do is wash and sleep.  Bags can be stored for late flights. Very quirky with excellent facilities, power shower and soap, shower gel and shampoo.   Plenty of places to eat and drink nearby.

Quirky well appointed room only hotel in central location with plenty of eating and drinking minutes away.

I agree with some of the other “average” reviews. I wish I could give this hotel a higher rating but ultimately “average” is the best overall rating for this property.

I travelled here for 3 nights with my family (2 adults and 3 school aged children). We had two rooms (a double and a triple). The rooms are small but very nicely appointed. I forgot my electric travel converter and they were able to lend me one. For us, the location was great and we enjoyed being on the quieter/nicer side of town, just outside the hustle and bustle. There are nice shops and restaurants all within walking distance and the 4 tram is incredibly close. 

My biggest cause for the 3 “star” rating is the service. They provided new towels and new coffee pods daily but the beds were never made.  The reception is not staffed very often. You can text requests but I found the responses to be considerably delayed. The physician appearance of this hotel says “4-star” and nice but the service is more like that of a hostel (very limited.) 

My husbands room key rarely worked; we had to call the night crew to let him in his room one night. Each person we talked to had a different “trick” to get into his room which rarely worked. Please note, this a new door with a modern  locking mechanism (this is not the result of an old/quirky door.) 

If this were a lower quality hotel or a hostel, all of the above would be expected, but for the price and the hotel “class” they advertise they need better service to justify the price. Or, their website needs to be more clear that this is a nice looking hotel with very limited service for guests. 

Thank you 

Nice looking but very limited service

We booked a triple room. We got a lovely room on the second floor. Be prepared for very steep stairs but that is to be expected in old houses in Amsterdam. We were at the front and did not find it noisy even though it is only a few feet from the Main Street. It’s very close to a tram stop making travel easy and also plenty of bars and food options nearby. Our favourite breakfast place was Kaldi just around the corner. Bathroom was small but with a big shower and lots of hot water. We loved our trip and enjoyed our stay at this cosy little hotel.

Lovely little hotel

We booked the top floor ‘suite’ which has two adjoining rooms with a shared shower room. Although there were no bedroom doors, the corridor was angled to afford privacy. 
The views from the windows were worth the climb and the rooms were comfortable, attractive and well equipped. 
The staff were friendly and helpful and we were able to leave our bags in a secure room after checking out. 
The location was great too: a short easy tram ride from Centraal Station, close enough to the main touristy areas but not too close, on a pretty, quiet street away from the tourist traps. 
Would stay here again.

Hotel Dwars

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Available rooms

Location

Description of the hotel

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Check-in terms and conditions

Additional information

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