Name: Molendal
Address: Cronjéstraat 15 6814 AG Arnhem,Cronjéstraat, Arnhem, Arnhem, Arnhem, 6814 AG, Netherlands
Rating: 9

Smoke-free property

Heating

Newspapers

Garden

Terrace

Private check-in/check-out

All Spaces Non-Smoking (public and private)

General

Bridal suite

Non-smoking rooms

Room service

Cable TV

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Ironing

Laundry

Dry-cleaning

Luggage storage

Telephone

Services and amenities

Packed Lunches

Meals

Free Wi-Fi

Internet

German

English

French

Languages Spoken

Hiking

Recreation

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Pets allowed

Pets

Location

At the hotel

Room amenities

Weeze Airport

Molendal

Arnhem

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The service at Hotel Molendal was highly unsatisfactory. We were sold something different from what we received, and the actual experience did not justify the price of 142€ per night. The presence of ongoing construction work right outside our window, undisclosed until check-in, significantly impacted our privacy and peace.
In the morning, we were unpleasantly awakened at 8 am by the noise of construction work and the workers' radio, further diminishing our peace and privacy. The worker's direct view into our room added to the overall discomfort (see photos).
The crucial information about the construction work, which affected our comfort, was hidden in an automated booking confirmation email sent in Dutch, a language we couldn't understand as non-locals. Despite our efforts to express dissatisfaction and request a discount, both directly with the property and through Booking.com customer service, the property refused to compensate us for the inconveniences faced.
142€ is a substantial amount, making our planned vacation at Hotel Molendal a rare and special occasion for us. The rooms, advertised as luxurious and comfortable, failed to deliver the expected relaxing and beautiful experience.
This experience not only marked the worst customer service I've encountered in years but also ironically stands as the most expensive stay I've ever booked. For a property in this price class, prioritizing customer satisfaction should be paramount. Instead, we left feeling cheated, ripped off, and profoundly disappointed. I cannot recommend this property and advise those seeking a pleasant experience to choose an alternative.


Scam! Ongoing construction work at the property was hidden from us, compensation was not given, disappointing experience

This hotel was just so lovely, from the time we arrived we were made to feel so welcome and comfortable. The rooms are spacious and very clean, with all the facilities you would need, mini bar, fridge, tea and coffee making facilities, bathroom products.
The hotel itself dates back to  early 1900's but the decor and detail are still fresh today and beautifully preserved. It is within walking distance to the central train station, bus station and town centre and all the lovely restaurants.
The breakfast is continental but with lots of choice and plenty of it. On the few occasions we had to leave early they made a packed breakfast for us which always included a lovely hand written note.
I cannot praise the staff and this hotel enough and would certainly visit again.
Special mention to Brent who went above and beyond for us, he just brightened up our day whenever we saw him.

Outstanding

Classy old world European hotel.  Tastefully decorated with modern comfortable room with a nice shower and mini-bar.  The friendly staff was helpful with parking and shopping suggestions.  We enjoyed the lounge for a relaxing visit.  You can imagine yourself in another era

Classic European Hotel

On arrival, the lady in reception dealt superbly with issue arising out of Covid regulations, providing excellent customer service whilst adhering to enforced protocols.  Later on the gentlemen working the bar- very reasonably priced -  could not have been more helpful. 

Hotel was very comfortable and in quiet location albeit  little more than five minutes walk from main railway station.  

Would not hesitate to stay here again if visiting Arnhem

Comfortable with excellent staff

Although this hotel is not fancy, it is a beauty because of the authenticity of the building. Furniture is in Line with the building, so nothing modern, except for the tv. Bathroom is clean and basic, but perfectly okey. The personnel is friendly and doing their best to make the accommodation clientfriendly. Breakfast is ok: fruit, some vegies, yoghurt, bread, cheese, meat, boiled eggs, sweets.

Authentic hotel

I have just stayed at this wonderful hotel with 9 of my family.  We were there for the commemoration of the Battle of Arnhem.  I cannot speak highly enough of the hotel and it's staff.  The rooms had all the facilities one would expect.  They were comfortable and maintained in a traditional Dutch style which was such a change from so many newer, larger hotels that are impersonal and all the same.  The breakfast was great, everything you would expect, and particularly nice that we could all eat together in the Kitchen!  On top of all this, I have to mention the staff.  They were all extremely efficient and friendly.  They also went out of their way to help in the middle of the night when one of our party was taken ill and had to go to hospital.  This was above and beyond the call of duty!  A very special weekend.  The commemorations were only enhanced by the hospitality of this hotel.

Excellent, friendly hotel

We stayed here for one night and there really is no denying the hotel is beautiful, the decor, the rooms were visually STUNNING. We checked in and the lady behind the desk was lovely. The issue came when we were given a room on the top floor. This hotel doesn't have any elevators so it was a little difficult to haul our luggage up the 3 large flights of stairs. When we got to the room, as I said it was beautiful - but so warm. There was no air conditioning, just a little fan which didn't do much when we were trying to sleep (it was almost 30 degrees outside). The bathroom was quite small but functional, although after a shower it got a little damp as the extractor fan wasn't powerful enough.

The breakfast was lovely, it was small but there was something for everyone - cold meats, cereal, fruit, pastries, eggs etc. 

I'd really love to rate this hotel higher but our night's sleep wasn't great due to the temperature and it was a full-on workout hauling our luggage up the stairs.

Great Location, Great Staff, Outdated Ameneties

Stayed here in April 2019 with a large group of friends for a four night stay and by chance our stay coincided with King’s Day in The Netherlands. The hotel itself is a beautiful building full of charming architectural features and well decorated. Our room, room 7 was on the first floor with a balcony looking out onto a small river and a park beyond. It also had a good size TV with BBC1 and BBC2 as well as other European channels. That room was large with a good sized en-suite shower and toilet. Breakfast was cold buffet style continental breakfast ( cereals, meats , yogurts etc) with unlimited excellent coffee and a lovely choice of breads. The hotel sits in a quiet residential area but only a few minutes walk from Arnhem city centre and the railways station. It was a great choice and really recommended. Car parking is a pain but for €15 a day ( arranged by the hotel but a local council charge ) we were always able to park in the zone outside the hotel. Finally it must be said that all of the staff were wonderful and so helpful. Dankie. 

Charming Stay, great location 

We stayed here for 3 nights, the staff was wonderful, the room was wonderful, the breakfast was wonderful [As a note, we were on the 3rd floor, room 18, great views, carried our own bags, but the staff offered to do it for us].  It is a short walk from the central station and there are restaurants within walking distance.  The Openlucht Museum was a great day trip [bus stop right across the street].  Hoge Veluwe National Park is also an easy beautiful day trip [bus from Arnhem Central] and there are free bicycles for use within the park at the park entry.

REMEMBER; if you train into/out of Arnhem with an anon OV-Chipkaart to Check-In/Out at the CORRECT Service provider [When leaving for Utrecht we mistakenly Checked-In on Arriva.  The NS conductor discovered this right after departure and could have fined us, but he kindly let us get off at the next stop, Check-In with NS to get back on the next train to Utrecht].  Other than this the OV Chipkaart worked great, it is very convenient, and I would use it again.

WONDERFUL PLACE

Not helping no elevator given room on 3rd floor very difficult to go with leggage in Rd floor even the rooms r emty on 1 St floor ask for coffee sugar pouch say no ask for help but  but no body like to help u only a lady at the time of check in is good rest no they make clear no elevator & no help so guest shuld awer for this hotel not lift ok thank God I have one night only  what to say more nothing aware before nook

Molendal

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