Name: Hotel Koogerend
Address: Kogerstraat 94, Den Burg, Den Burg, Den Burg, 1791 EV, Netherlands
Rating: 5

24-hour reception

Currency exchange

Smoke-free property

Heating

Newspapers

Ticket assistance

Garden

Terrace

All Spaces Non-Smoking (public and private)

No elevators

Electric car charging

General

Non-smoking rooms

Smoke Detector

Rooms

Accessibility features

Accessibility

Luggage storage

Laundry

Safe-deposit box

Dry-cleaning

Shoe shine

Services and amenities

Breakfast

Restaurant

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet access

Internet

German

English

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Bike rental

Hiking

Recreation

Free parking

Parking

Next to the beach

Pool and beach

Cycling

Golf сourse (within 3 km)

Sports

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Hotel Koogerend

Den Burg

This hotel is very okay considering its service and food. The beds are comfortable and there is even a whirlpool bath tub. We staid in a nice room on the second floor with a french window. The room was dated though and not that clean. So don't expect world class quality! There is a parking for hotel guests.

Allright hotel with good breakfast, but not so clean (dated!)

The staff were very nice and friendly and welcomed us and our 2 dogs.  We brought dinner back to the room (because... Corona), and they gave us plates and cutlery to use.

The room was clean and the mattresses were comfortable, except that the bed is 2 twins pushed together and they don't actually stay together.  Every time I rolled over I felt like I was either going to fall between the beds, or flip off the other side (depending on which way I rolled).  That doesn't lead to a very restful night's sleep.  

The bathroom was awful.  So dated.  The tub (which I paid extra for to get the jetted tub) had red stains in it (what?!?!).  The mirror was showing definite signs of age around the edges.  The tile and grout were... just gross.

Breakfast was okay.  At least we got to choose what we wanted from a buffet, and not just a pre-filled brown bag breakfast.  The croissants were warm and fresh, and the bacon was actually crispy.

The location is good, only a quick walk into Den Burg which is right in the middle of the island.  It's also easy to find, or at least it will be when the road works are completed.  Parking for hotel guests is free (parking is paid everywhere else on the island).

I honestly expected better for €60+ per person per night.  Total paid was €157 due to €10 per dog per night and a €2.50 per person tax.  I also chose this Fletcher over the other one on the island because the pictures looked better/less dated.  The doors opened with actual keys, not key cards.  Finally, there were only 6 channels on the TV.  

Overall, I would not recommend this hotel.  It's not the worst hotel I've ever stayed at, but certainly no where near the best.  Even for the price.  But, it is way overdue for a major overhaul.  I've never stayed at a Fletcher Hotel, but if this is what they allow for their franchises, I certainly never will again.

Friendly staff, but oh so DATED!

I've never seen this kind of room for such a price. A wood frame with a painting that scales, a built-in bathroom (ouf!) but in 3m2 for: toilet, envy, shower. It's impossible not to crash. Painting of damaged chambers. Moulding on the shower wall joints. I should do it all over again. I don't understand that this establishment is part of the flat. When I see the one in ouddorp next door... there are no photos. Not to mention the lack of soundproofing of the rooms... the ceiling floor grins when people move into their room.

80 years

We paid €312 for 2 nights and was in a room with a shared shower and toilet. The room was small and VERY basic. Everything looked old and damaged and there was a horrible smell as well. This is WAY too expensive for what you get. I would expect to pay €50 a night for a room like we had.

Too expensive for what you get

Hotel of other times maybe it's time to rearrange it bathroom in rooms bad size shower box incredible maybe the world has changed and even customers need a room with services to keep up with the times.

It's bad.

Badly maintained, unpleasant reception, not worth 3 stars, good breakfast, nothing more. No wonder these were the last available rooms on the entire island... next time we'll get to it more early!

Too expensive.

This was one of the worst hotels I have ever stayed in and am guessing from the reviews on here that people stay because there is a lack of options . Room was claustrophobic , bathroom could hardly be described as such . Very few facilities . Bar was barely stocked . So over priced , would not recommend anyone spend their hard earned money at this hotel . The chain should be embarrassed at trying to pass this off as a hotel ! I don’t even want to give it one star

Terrible Hotel

I would not recommend this hotel and rather avoid it. The rooms are tasteless, the comfort is very limited and the services are insufficient. We were there on the fifth day, and due to the high demand, the price was very high and actually exaggerated for this hotel class. After booking, I had decided to upgrade because after contacting the hotel the room would be larger and according to the information the room originally booked is in the older part of the hotel and can cause noise. However, in our room you could hear every sound and conversation of the hotel's room that was being reported. Since the hotel's offered upfront price was slightly higher than the one that was being reported on the Internet, I was asked to clean up the hotel without any error on the phone, and I was told by the hotel that I would not have been able to clean the room without the information, and I was told by the hotel that I would not have been able to clean the room, even if I had not been informed by the hotel that the hotel had not made a payment for the hotel.

Avoiding the Hotel

Hotel booked with an offer, I recommend for those who don't have too many demands, comfortable room, but not very big, with clean private bathroom and enough breakfast, some extra attention and it would be better

Recommended for Quality Price

We are very frequent travelers and this was without a doubt one of the worst hotel experiences we have had in years. 

We paid a super high rate as we were traveling to Texel over NYE and only booked the hotel because it was pretty much the only room left in Den Burg over the holiday. From the reviews and experiences of other people we know that stayed here, we had very low expectations, but the experience was even worse.

I booked online (and prepaid!) weeks before our stay and got a call from the hotel to say that they had overbooked and had no room available on our first night,which was subsequently solved and we got confirmation in writing that the room was now booked and available. 

When we arrived (after traveling all the way from Austria that day), the room wasn't booked (surprise, surprise) and there was literally no room available anywhere on the island. The gentleman at the reception (who was the chef) went out of his way to find us a place to stay and got us a room at a friend's house who had a guest room for rentl. We were very grateful as there was literally nowhere else to stay and the room turned out to be really comfortable and nice and the host was super friendly. Naturally, we were frustrated about the situation but that was nothing compared to the experience at the actual hotel the next night. 

The follwing afternoon, after having to pack again and driving around with our suitcases in the car, we checked into the hotel where the room was now available. The room was super basic, outdated and smelled of fresh paint (why paint a room on New Year"s Eve??) but at least we had a place to stay.

We assumed that we would not have to pay for this disaster, but not only did we have to pay for the alternative accommodation on the first night, they offered us a voucher as compensation to come and stay again?! 

Needless to say, we will never stay here, or in any other Fletcher hotel, again.

Hotel Koogerend

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Paid on the spot

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