Name: Center Parcs Parc Sandur
Address: Sandurdreef 5, Emmen, Emmen, Emmen, 7828 AA, Netherlands
Rating: 7

Shopping on site

Smoke-free property

Heating

Ticket assistance

Gift shop

Garden

Terrace

All Spaces Non-Smoking (public and private)

No elevators

Reception desk

General

Coffee/tea for guests

Breakfast

Restaurant (buffet style)

Snack bar

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Bike rental

Billiards

Bowling

Mini golf

Fishing

Ping-Pong

Recreation

Parking

Free Parking on Premises

Swimming pool

Pool and beach

Cycling

Fitness facilities

Sports

Solarium

Sauna

Beauty and wellness

Playroom

Children's playground

Children swimming pool

Kids

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Eelde Airport

Center Parcs Parc Sandur

Emmen

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We just got back from 4 nights in one of the Comfort Kids bungalows and it was WONDERFUL. We drove there with our 3 kids (11, 9, 5), parked the car and never got in it again the whole time. We rented bikes, bowled, boated in a canoe and a swan boat, the kids did paintball, mini-golf, we rented a Kids Safari truck for our littlest to "drive" around...I cannot say enough good things. The cottage was completely clean. Sparkling. And I am picky. Really picky, according to my husband. Yes, the facilities are not brand new but they are well-maintained and super clean. We had our own dock and tried to fish off it with no success, but it was fun anyway. There are playgrounds and air trampolines, the restaurants were fine if a bit slow with service, and the grocery store was well-priced and well-stocked. Everyone was kind and pleasant and helpful. Totally recommend. It's pretty far from where we live so I can't say for sure we'll be back, but we're excited to try it again or other CentreParc locations. Oh! And the pool slide!! Wow that was fun. The kids and I went down it about 1000 times. Again, I don't know what happened in the other reviews but our cabin was clean, everyone was helpful, it never felt crowded. Try it!

Excellent, fun time with kids and very clean.

Nice Parc. bungelow falling apart,  heating very loud, stains running down the ceiling., couldn't lock the door from the inside. (not good if you have dogs). Not really clean. Lights not all working.
Let's get to the service... Absolutely disgusting, in the time we there nobody was prepared to give assistance without showing disapproval... You feel like you are a burden to the staff if you ask for anything. 
 Another problem was most of the Parc just caters for Dutch visitors, hardly anything was in English or German and the staff couldn't (or wouldn't) speak anything but Dutch. I have been going to center parcs for many years and always been reasonably happy, we decided to go to sandur as we wanted to try it out.
 End result? Disgusting. Never again. Center parcs should definitely get someone down there to sort it out.... Rant over.
It's a shame you can't give zero stars.

Autumn break

Before we start: If you find yourself reading this after you’ve already arrived, first up I’m very sorry for the disappointments you’ll likely experience. Take frequent trips to Emmen, it’s a really nice town. 

I have great memories of this place when I was a kid. I was horrified when I saw how this place looks now. 

First off: it’s a blast for kids or in our case adults in their 25s/30s who wanted to revisit old memories. Lots of activities, water boating, sports, you name it. 

But man, was that house ever filthy. Set aside at least one day of cleaning and re-doing the bedsheets. Plus, there’re signs of disuse everywhere. It’s like this place was built at some point and subsequently never once visited by staff or management since. 
We could see and smell the people who were here before us. There was hair on the bed, the kitchen surface, the toilet and the sofa - the sofa! That in particular really turned my stomach. There were stains, scratch-marks of generations of dogs, a heavy layer of dust and what we assumed to be kitchen grease, mixed with the aforementioned hair. 
We had to spend a solid day of our holidays just deep-cleaning. Cleaning supplies we had to buy ourselves, mind you. 

If you come to Sandur, accept the reality of this: nobody cares if you’re living in a dirty home. You can complain, send in the feedback slip, even talk to management - nobody will clean up the mess if you don’t do it yourself. 

Lastly: Make sure you visit April or later, otherwise many of the activities will be closed to you, particularly water activities. And even then, don’t expect everything to be open. 

On the positive side, the Sauna and Whirlpool in the VIP house were nice.

Poorly maintained wonderland

We came 5 persons to have a good time but It was definitely a bad experience. The house cleaning was BAD, there were dogs hairs everywhere (seems like they didn’t vacuumed at all), the dishes in the cabinet were dirty with old food, we found a ball of hair in one of the bed sheets and there were spiderwebs everywhere. We also did a reservation for catering at home, so they brought a pan to cook everything which it was UNWASHED,  the fondue that came with the catering was a bad quality cheese that didn’t melt properly and it was just swimming in its own oil… The place had so much potential, but everything else was disastrous. Not recommended

Bad experience. The place is so beautiful but the details make it so bad, specially the cleaning. The food was bad too

Last year went to Center Parcs for the first time, in Winterberg. On arrival, the house was more of a ruin than the luxury that we have always been used to from Landal. Now they were renovating the rest of the park, but don't rent out those sheds. Complained and fair is fair, neatly resolved by Center Parcs, received a nice voucher. Well, we regretted using that voucher.

Upon arrival at the park, Parc Sandur, we noticed that it was a beautiful green park. The positive experience immediately ended there. When signing up, it said that you had to stay in the car, because of the corona virus. But non-compliance with those rules was encouraged by the staff as those who got out of the car were helped and if you stayed in the car you could wait a long time. 

Got the key and on to the house. At first sight a nice house, but when the door was opened, the holiday feeling was immediately gone. A too rancid smell of wet dog. Unfortunately, it didn't stop there. Crumbs on the sofa, broken child chair, dog hairs here and there, pincers (bugs) in cups, cobwebs in the corners, windows were too filthy to see through, sandbox - pardon mud bin for the kids, half of the toys were broken. And then claim that the park is responsible and hygienic because of the corona virus. We have also complained to the authorities and hope Center Parcs will adjust their policies soon. For us it is in any case the last time we have been to Center Parcs, even if I get a voucher of € 5000 (unless it is for a Landal or Roompot park).

Gross

We booked an 8 pers children's cottage. Due to the local storm, we were apprehensive about actually enjoying our stay. We were in a pleasant surprise. There were many ways to be indoors and have fun. The indoor heated pool, though it could be bigger, was a lot of fun. There is a sauna and a jacuzzi too. The slide, though for older children, is worth a visit. We enjoyed the sessions at the bowling alley and the pool tables. Children also loved using the indoor play area and table tennis. The property boasts of  many other attractions, but due to the poor weather, we could explore all of them. The Kinderboerderij is not as advertised, but it was interesting to the children. 
The cottage was really well maintained, spacious and well provided for with respect to the kitchen and bedrooms. I wish it was better stocked in the bathroom and toilet area. Luckily, after reading some reviews, we had taken additional toilet rolls. 
All -in-all we loved out stay. 


Beautful property and great services!

I loved the premier class house we got. I said to my wife that this could house a family with two children. We even had our own dish washer and private sauna. Two tvs, dvd player full kitchen with coffee maker and dolce gusto.
And all that on water front ...brilliant.
The place is not as big as another park we visited...I was missing the type of restaurant where you pay entrance and you eat what you want and as much as you want.
I loved the pizza dough in the pizza restaurant. Plus super market was great, felt like being home...
In the brochure it says that in the a la carte restaurant you can eat pizza, but that was not the case. They could improve in flexibility in that sense...same company same waiters....
There were the typical things for a 9 year old kid to be busy with.

lovely house by the water, a great place to relax while kid is busy

Having previously stayed at Landal properties in the NL this CP was closer to my destination so we opted for a closer commute. Unfortunately the place was expensive for what we got.

The best part about the place was the little play areas with equipment for younger kids, the little farmyard bit and the soft play (although that did look pretty dirty and had a really bad smell about it!)

The less good stuff is more to do with not feeling like we got value for money.... It’s basically a run down place which needs far better management to make it worth the money you have to spend. Almost everything has a surcharge (including mini golf) and the swimming pool is out of action 4-7pm everyday which wasn’t very convenient.

The staff were on the whole were great. Although lifeguards were overly officious, not allowing you to supervise your own children in the water unless they were wearing a floatation aid. Not much fun for a little lad who is learning to swim and likes to jump in to you and go under.

Our house was not properly cleaned. There were belongings from the previous guest and the coffee machine was switched off but had clearly not been checked as the filter was still in too.

Dirty finger marks from the previous guests kids smearing food had not been cleaned off furniture and there was grime and cobwebs in every corner. Clearly that’s not part of a cleaners job because that dirt was months old not just a week or so.

Inside the houses the staircases are very steep so it’s worth checking if you need a different type of property as older people who don’t normally need a ground floor room might struggle.

The WiFi rarely worked and the maintenance team would drive round in their vans and leave them running outside the property they were in even if they were working inside for 10 minutes or longer, the engine stayed on. We switched one off outside our house. One morning these vans were hooting horns at 7am and at weekends there’s way more noise from other guests and parties than the place claims to allow.

The restaurant was expensive even without the poor £ to € exchange rate but there’s nothing walking distance so if you fancy a night off cooking save up!

I wouldn’t recommend staying here unless you can get a decent discount. I think the place needs to seriously review their management, in particular the cleaning of the houses and the cost of staying their when you have to fork out more once you arrive.

Rough round the edges & expensive

We stayed for some nights in the VIP-house in the Center Parc. The house looked modern but is was not well cleaned.
It was big enough for us and our friends and we used the whirlpool much often.
The Parc is big and you can book some activities in the Parc. The swim area is not so big and older. For kids it is ok and we had a good time here


A house on the water 

The park is small if your used to Centre Parc in UK and has less facilities, but makes up for it with the fabulous setting. Simply it's an island on a lake with all villas having lake/beach frontage. There are 2outside playareas and an indoor one we didn't use as it was very hot whilst we were there. The restaurants and cafes serve a selection of food but we're not air conditioned so not as comfortable as they might have been. Staff are friendly and spoke Dutch, German and English. The parc shop is very reasonably priced. Children's activities signage etc is in Dutch but it's easy enough to work out or ask. The whole parc has a very relaxed atmosphere and maybe not the attention to detail we were used to. Some of the villas are privately owned. You are also able to leave a car parked next to your villa for the duration of your stay. People come and go on different days and so there is no queuing to get in a big bonus. We had an amazing time playing in the spacious garden and in the lake and didn't need much more. Adults and kids really happy. Would have been better if there had been fans or aircon in the villas as it was rediculously hot but lake at the bottom of the garden to cool off. The indoor swimming just a large pool with one slide and a tiny toddler area but all water play areas appreciated in the heat. We hired a small motor boat and explored the lake great fun and easy to drive. Amazing fun to swim out in the deep water and look for pirates! A happy family holiday.

Center Parcs Parc Sandur

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