Name: Hotel Brasserie de Pergola
Address: Dominee T O Hylkemaweg 7 8355 CD Giethoorn,Dominee T O Hylkemaweg, Giethoorn, Giethoorn, Giethoorn, 8355 CD, Netherlands
Rating: 8

Smoke-free property

Heating

Newspapers

Terrace

Private check-in/check-out

All Spaces Non-Smoking (public and private)

Outdoor furniture

General

Non-smoking rooms

Room service

Rooms

Luggage storage

Services and amenities

Restaurant

Packed Lunches

Meals

Free Wi-Fi

Internet

German

English

Languages Spoken

Tour assistance

Tourist services

Bike rental

Hiking

Fishing

Recreation

Free parking nearby

Free Parking on Premises

Parking

Water sport facilities

Pool and beach

Fax and copy machine

Business

Windsurfing

Cycling

Sports

Pets allowed

Pets

Location

At the hotel

Eelde Airport

Hotel Brasserie de Pergola

Giethoorn

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We had a lovely ground floor room just across from the canal, v quiet during the night. Delicious free breakfast served, plenary of choice. This included Gluten Free freshly cooked bread rolls, I am a coeliac so requested a GF breakfast. Just outside our bedroom we had a table and chairs where we could sit in the evening.

Lovely one night stay and excellent breakfast

It was just a so/so experience. Easy to reach by car, big parking in front. 
We got two rooms, same price, one notably smaller than the other, no real window, just a roof window. The place looks good, wooden floors, no frills but pleasant. In our room however, which was the bigger and nicer one (with window), there is no reading light on the bed side, so there are only two choices, either be blended by the light spots built in the ceiling or total dark. How can you have a room in our days with no side lights on the bed? So if you are two people  in the room, one wants to read and one wants to sleep, no way. No electric plugs near the bed either so if you want to charge your phone and check it while in bed, no way. 
I found the bed to be quite uncomfortable. The mattress is made by foam, kind of cheap thick foam, and it folds up on the sides when sitting on it. It is quite soft, for me too soft. The bed is placed against a wall which is a roof wall, so it is not straight but leaning, which means you cannot sit on the bed, you can just lay down. There is also no headboard for the bed. So, if you want to for example write something on your iPad and you cannot sit on the bed comfortably, there should be some desk….there is one chair in the room, but no desk, so the only way is to sit on the side of the bed without leaning with your back anywhere. I wonder if the people in charge of renovating and running the structure did ever try to stay a while here to find out what is the real thing they are offering to their guests and how uncomfortable the rooms are. Last thing, the cleaning: our rooms were apparently clean as they should be. However in one of our rooms we found a whole croissant under a bed which means the cleaning is not as accurate between a guest and the other as it should be.

It’s not all gold that shines

The staff were not much knowledgeable. We are tourists who visit the place from different countries who know nothing of the place. It was stated that the place offers bikes / boats on rent. We tried asking one of the staff there and they knew nothing of the services. The check in is automated and we have to communicate over chat for knowing about the details about room and services. There is no front desk reception available. The checkout time was 10:00 and when we asked a staff, we were told that it was 11:00 (it is my mistake also, I could have asked the chat service or could have checked the details). But at the location, from a staff, we were told this info), and based on that we made our plan to visit the nearby areas. We reached the property at 10:10 and to out amazement, we found that we could not enter the room as it has number lock and we were locked outside. Since there is no front desk, we communicated over chat and were told that our check out time had passed and that is why we are locked outside. I offered to pay one more day's money since our luggage was locked inside to which they agreed - over chat. Since we were told that we can use the room for one more day, we went on site seeing and reached the property by 11:45 so that we can take our luggage and leave on the bus at 12:15. We made the payment for one more day at the auto check in machine as agreed earlier and were about to enter the room. Before entering, we were surprised to see our luggage kept outside the room. We contacted the customer care again and demanded the money back as we did not need the room. We paid since our luggage was inside the room. But they threw our luggage outside and all of this happened due to their staff's misinformation only. We haven't used our room at all. We tried all sorts of ways to convince them to refund our money, to which they denied. The room and food were good, but this horrible experience make us rate the property poor.

HORRIBLE EXPERIENCE

This hotel is in a good location, you can walk everywhere and book a boat just outside the hotel. The rooms were clean, neat, and modern. Breakfast was very good and staff was friendly. We also had dinner at the restaurant, great food. Very good value for money. 

Good value for money 

Even though the price is cheap, breakfast is very nice. I love the lady who helped me in hotel restaurant. she is cheerful and I will stay there again. The hotel is located just beside the canal bank. we can hire boat near hotel.

I love Hotel Brasserie De Pergola

We stayed for an evening to explore Giethoorn along our road trip through the Netherlands. Our room was relatively small, but provided enough space and included a Waldo out patio. Dinner was included with the price of our room and was very nice. The hotel is conveniently located by the main parking area and about a 10-15 minute walk to the main canals of Giethoorn. Overall, the price and all features was a great value; probably one of the better values we found in the Netherlands!

Good room, good, and location in Giethoorn!

The lady who served breakfast was cold, impatient and arrogant. Not helpful at all. 
The toilet in the room is dirty, the brush for the toilet had disgusting yellow liquid, it almost made us throw up. We think it was never cleaned.

Cold staff, dirty room

This hotel is very comfortable and has a nice view for its range of price if you got the room faxing the canal.

It also close to giethorn shop and facilities.

The rooms comea with jakuzi, very nice.

It has no lif, bit only one floor up if you got the above room. No issue for ground floor 

Small but cozy hotel

The location was perfect as we were only there for 1 night. Parking lot was very close and free. Hotel faced the main canal where boats could be rented. No elevator in hotel but there was only 1 flight of stairs to climb. Room was fine. Bed was not very comfortable, and seemed narrower than a traditional twin size. Our room overlooked the canal and had a great view. I wish we had eaten in the restaurant inside of elsewhere as the restaurant looked really good. Breakfast was good. There is a grocery store across the parking lot where we bought food for our travel.

Great location in front of boats to rent.

Basic hotel in a good location. Quite pricey for what it is.
Realise under redecoration and downstairs was lovely but the rooms weren’t great.

Staff weren’t the friendliest and this didn’t help. Breakfast wasn’t great for the price too 

Hotel Brasserie de Pergola

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