Name: High Peaks Hotel
Address: 167 Cook Flat Road, Fox Glacier, Fox Glacier, Fox Glacier, 7859, New Zealand
Rating: 8

Air conditioning

Smoke-free property

Heating

Ticket assistance

Garden

Terrace

Reception desk

General

Non-smoking rooms

Room service

Fridge

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Luggage storage

Wake-up service

Services and amenities

Restaurant

Kitchen

Meals

Free Wi-Fi

Internet

Area shuttle

Transfer services

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking nearby

Parking

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

High Peaks Hotel

Fox Glacier

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Not a welcoming hotel at all. Lady on reception was OK. Gave us the key to our room. Our room was very smelly. Smelt very musty and damp. When told about it she just put some spray around the room. To be offered another room would have bn nice. On 2 rooms were occupied. Reception all closed up at 5.30 pm but outside door left open to reception. Not very safe for guests. Grounds very unkept. Broken down pipes, restaurant that wasn't open. Certainly not worth $150 night. Glad it was only 1 night. Definitely won't be staying here again. Part refund would be good 🤣🤣🤣🤣

Very disappointing place to stay

on first arrival looked nothing great, very derelict looking from outside, the reception was manned by a young lady, very polite . our room was clean tidy and the bed comfy, but as somebody stated previously we only had half a toilet roll, good job we only stayed 1 night, very strange place, reception all shuttered up early evening with a note for somebody who was due to arrive later. had to go out to our car at 1 point, spooky to say the least, front sliding door left unlocked all the time. view from room was bad, derelict buildings, when we left we just had to leave key in a box and leave door unlocked..... wouldn't stay again in hindsight.

Very disappointing.

Absolutely horrible. We arrived after hours and our key was waiting at reception which was good. We found room comfortable and clean. The issue was we had a small amount of toilet paper and no new roll on our room anywhere. We waited until morning and when looked reception was open but no one was there. We phoned the numbers provided and no answer we left messages and sent emails and still no response. We finally had a roll placed at our door after 2 nights. It was like a ghost town even during office hours and they didn’t even answer the after hours phone. Very glad we didn’t have some type of emergency.

Never again

This place claims to be a Hotel. Sorry it is not it is a Motel. When we drove in it looked like it was not operating. Run down weeds been growing for some time in the drive, broken drain pipes dilapidated feel.
Their was a receptionist and we received our room key, and sleep quality was fine and as it was 2km out of township was fairly quiet, and also a good location to explore Lake Matheson.

Motel not hotel

We stayed here one night. Franz Josef Glacier is a nicer place to stay, but we wanted to be positioned at Fox Glacier so we were better positioned to do the early morning walk to Lake Matheson.
Many of the accommodation options in Fox are closed due to COVID, others seemed to me to be ridiculously expensive. This place looked okay on paper. I booked on line.
When we arrived our first impression was that it was closed. The entrance looks unkempt and the car park area is full of weeds. However there was a woman behind the reception counter. The first thing she wanted was for me to pay in cash, because their eftpos machine was not working. Needless to say I did not have enough cash - who carries much cash around these days? I asked her if there was an ATM in town, but she did not know. I logged onto their wi-fi to find for myself that there is no ATM in Fox Glacier, the nearest being in Franz Josef. We were not driving back to Franz Josef to get some cash!  On reflection, at this point, I should have said we would go elsewhere, but instead I offered to try and get some cash out in the town in conjunction with buying a meal. We were allowed to drop our gear in the room and we drove back into town (hotel is a little distance outside the township). Not many options for a meal, but we found a very decent burger and chips at a cafe. But they could not provide me with the amount of cash I needed for the hotel.
Back to the hotel, to be told the eftpos had been fixed - presumably by the guy we saw arriving as we left to go back into town. So we paid for the room and settled in for an early night.
We were the only occupants. The owners/operators didn't appear to live on site, so we must have been the only people in the building overnight. There was absolutely no sign of life and it was a bit spooky. They did not provide any phone number to contact anyone if we had a problem.
The rooms are nice enough - spacious and comfortable, with everything you need. 
There was mould on the curtains.
The hotel restaurant is of course closed at the moment, thanks to COVID.
Reception hours were something like 9am to 7pm. We left in the morning about 7.30am. Not a soul to be seen. We left our room key in the box on the reception counter, unlocked the main door to leave the building and departed. Had to leave the door unlocked.
This was not a pleasant experience, but I am sure it would have been better if things had been "normal", and COVID was not hurting everything.
We would definitely not consider returning to this hotel.

Ghost Hotel

Dropped in here as wanted an early start to visits Fox and Franz Glaciers.. this is 5 minutes from Fox Glacier Car Park so great, also only 5 minutes from Maddison Lake too.
Smooth check in and guy (Manchester) on reception was super helpful.. Recommending everything from time to go the Glacier to the Visit of the Glow Worms and the lake and places to eat.. Top Man!!
Room was super clean fresh light and airy huge en-suite shower room fresh towels .. 
kettle coffee tea hot choccy in room fridge too.
Internet dropped off at 23H.. other than that 😀
Excellent facilities and location Highly Recommend 

Perfect.. Just Perfect..

Hotel room is clean and room is spacious. Fast wifi and plenty of free parking. Mike at reception was friendly and nice. This is a great place for a stopover in Fox Glacier as we travelled through South Island. It’s a short drive to Lake Matheson and the Peak Viewpoint and not too far from the glacier access road. The host and staff were helpful and responsive and we appreciated that they accommodated changes to our booking. I would recommend staying here.

Great place for a stopover in the Glacier region

Worst experience ever!! The WiFi is very bad. Don’t come here in winter. I come here with a 22-people group and “no room” has a functional heater. It’s suck!! We already reflected to the staff, yet she just told us to wait and claimed everything is working alright and then she suggested us just left for dinner.We also asked her what if it still not warm. She said she will be around no worries.After we came back from dinner... she left....No one is at the reception and no one can find her or help us. 
Lier and cheating the foreigner. Very bad!

Fly tiger

not sure why the bad reviews? its a short walk from town, that makes it a quiet place to sleep, my room was very nice , i couldn't believe how nice for the price , Shame the restaurant isn't operational. The office staff was friendly, even offered to carry my bags .will definitely be back next trip.The view of the mountains on sun rise was breath taking.

great place

The High Peaks hotel in Fox glacier was outstanding. The rooms were so big and comfortable. the bathrooms were big and great too. Everything was great. The location was good to, 2 km from all the restaurants and cafes. Lots of parking. 
only problem I had was with the payment I asked the hotel not to charge my card despite it being mentioned that no pre payment was required, this was because we were 5 individuals booked together, hence we were all going to pay individually. However despite assuring me that they would reverse the charge on my card, they didnt and at checkout time 830am there wasnt anyone at the hotel so we just had to leave the keys in a box at the reception. 
But payment issues aside, the hotel was great and would stay here agin in a heartbeat and recommend this place to anyone.

High Peaks Hotel

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