Name: Te Waonui Forest Retreat
Address: 3 Wallace Street, Franz Josef, Franz Josef, Franz Josef, 7856, New Zealand
Rating: 9

Air conditioning

Currency exchange

Smoke-free property

Heating

Newspapers

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Express check-in/check-out

Garden

Fire Extinguisher

All Spaces Non-Smoking (public and private)

Reception desk

General

Non-smoking rooms

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Toiletries

Rooms

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Accessibility

Laundry

Concierge services

Luggage storage

Telephone

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Coffee/tea for guests

Cafe

Restaurant

Coffeemaker

Kettle

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Hiking

Recreation

Parking

Fax and copy machine

Conference Hall

Business

Beauty and wellness

Babysitting and childcare

Kids

Pets Not Allowed

Pets

Location

At the hotel

Te Waonui Forest Retreat

Franz Josef

child-bed

child-bed-fee

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

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oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

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sunrise-view

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water-view

with-view

annex

basement

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1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Really great location for the glaciers.  Defiantly take a helicopter to the glaciers it’s amazing.
We were on a half board basis as I assumed the hotel would be remote.  It isn’t.  It’s right on the edge of town and there are a numbers of restaurants in town.  Having said that, the food at the hotel was good, but they keep the same menu so as we were staying two nights, my husband decided to save the fillet steak option for day 2.  When we went to the restaurant on day 2, we were informed the fillet steak had run out!!  We were annoyed as the menu was limited and there was nothing else my husband wanted. So I complained and so they kindly called another hotel and got some fillet brought in.  Very good service but a bit annoying that we had to make a fuss.

Fantastic location

Great service. Quick check in. Good room, comfortable bed and good shower. Great meal for tea. Plenty of selection for breakfast. Umbrellas available for you if raining. Quite location at night. Very happy with the stay. Only one downside... need to walk outside to get to some rooms. 

Very convenient location 

I feel like I was in a different place to the reviews! Positives: beautiful welcome with kiwi juice and hot towels and welcoming staff. The rooms were nice. The spa treatments were ok but not superb. Negatives: the food was not great. The dinner was very average, the cheese course was probably sitting plated in the kitchen for 2 hours before it hit the tables. It was an attempt at being fancy but so far off the mark. The breakfast was awful. Scrambled eggs with brown lumps, uncooked bacon, cold sausages and bad coffee. If the teenage kids don’t eat it you know it’s bad! We paid $2400 in total for one night for a family of 4. That did include 2 spa treatments. I would have given it a poor rating but the front of house staff are wonderful and the rooms are comfortable.

Just book the rooms and avoid the restaurant.

From the warm hand towels, kiwi juice, the warm welcome and helpfulness of the Manager set the standard for our stay at Te Waonui Forest Retreat.
Our room was beautifully decorated and spotlessly clean. Fluffy towels and under floor heating in the bathroom a fabulous addition.
Breakfasts and the degustation dinner’s generous and delicious.
We appreciated the fireplace in the lounge bar…. And the bubbles provided at midnight on New Year’s Eve.
All the staff were so professional and friendly 
We absolutely loved our stay and highly recommend this beautiful retreat.

Outstanding retreat

Very comfy luxury hotel, with great massage center, delicious restaurant, perfect mountains or rainforest views and helpful staff. Location is close to Franz Josef center and all facilities. The only disadvantage is breakfast which is a bit too orthodox British even by NZ standard (I.e - no vegetables at all, no fresh juices, classic disgusting coffee and usual beans, scramble and fried bacon). But dinner is really superb

Nice luxury forest hotel

The lodge is expensive for what it is. From our room and also the dining room you look out onto green forest and vegetation.  It’s a highlight of this place. Our room, though, was narrow and dark.   When we arrived, a generator was full bore because of a power outage. Also, during our stay there were busloads of tourists that were sometimes so loud at meal times that we could not hear ourselves. The five-course dinner was very good: tomato soup, scallops, duck, cheese and sorbet.

Some positives and some negatives

The resort is l in a perfect location and the service by all staff wad great.  
However in my view the retreat was overpriced being fairly dated also  lacking amenities and ambiance of the 5 star price tag

Good location but overpriced

Spectacular resort just off the Main Street.
Property was well appointed with unique wood carvings 
Room was spacious with very comfortable bed
Restaurant had amazing views, great staff and delicious 
Friendly greeting on arrival

Amazing Stay in Franz Josef

Given how small the town is, I was surprised how much I liked this hotel.  Staying as part of a tour group, it was nice to have self service laundry facilities.  The hotel is located a quick walk from restaurants and shops.  The scenery is awesome and the view of the mountains and glacier are phenomenal.  Breakfast and dinner were filling and there’s a lot to do in the town.

Relaxed Luxury

We have recently stayed at the Te Waonui, Franz Josef and what a lovely stay it was. All staff were very helpful and friendly. Rooms were lovely and clean with a great selection of free toiletries. In addition, we opted for the 5 course meal in the evening which was also great.

We will return when next in Franz Josef.

Thank you for an enjoyable stay

Te Waonui Forest Retreat

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