Name: Te Waonui Forest Retreat
Address: 3 Wallace Street, Franz Josef, Franz Josef, Franz Josef, 7856, New Zealand
Rating: 9

Air conditioning

Currency exchange

Smoke-free property

Heating

Newspapers

Ticket assistance

Express check-in/check-out

Garden

Fire Extinguisher

All Spaces Non-Smoking (public and private)

Reception desk

General

Non-smoking rooms

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Rooms

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Accessibility

Laundry

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Coffee/tea for guests

Cafe

Restaurant

Coffeemaker

Kettle

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Hiking

Recreation

Parking

Fax and copy machine

Conference Hall

Business

Beauty and wellness

Babysitting and childcare

Kids

Pets Not Allowed

Pets

Location

At the hotel

Te Waonui Forest Retreat

Franz Josef

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

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water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We booked to stay here but couldn’t as State Highway 6 was closed due to a slip between Fox and Haaast, which meant we could have got there from where we were staying in Punakaiki but couldn’t get to the next place which was Wanaka. Even though they could have charged us for our stay the manager was very understanding and refunded us in full, so they get 5 stars from us, even tho we never stayed there! Maybe next time

Five stars even tho we never stayed here!

We arrived in a driving rainstorm that lasted all night and thru the next day. 
The staff at the resort could not of have been nicer or more accommodating. 
They helped us move our tour reservations around, and gave helpful things to do till the rain stopped. 
Also the rooms, food, and service were top notch. 
Too bad the resort wasn't in charge of the weather - but then who is? 
Still had a great time is a special place. 

A Special Place to Go

An amazing place to stay. The atmosphere is idyllic and the evening meal one of the best we have ever experienced. I wish we had booked for longer.
The rooms were beautifully prepared amongst a beautiful natural setting. The amenities excellent. I would give it 11/10

One Night is Not Enough

This is a beautiful setting nestled in the rain forest. It iso relaxing to be surrounded by trees and nature and easy to forget that there were other people nearby.
Our room was in a block close to the main hotel area, and was accessed via a covered walkway. It was very well fitted and comfortable.
Our package included dinner on 2 nights, the food was an exceptional 5 course menu, we really enjoyed every mouthful both nights (the menu was the same both nights which meant we didn't feel we'd missed out on dishes we didn't try the first night).
The check-in process was lovely, with a juice and hot towel on arrival. All the staff were great, friendly, helpful, courteous and efficient.
The location was great for our booked helicopter ride, just a short walk into main Franz Josef township.


Beautiful rainforest location with superb food and staff

We had a very enjoyable stay at this hotel.  
Room was very comfortable and amply spacious for two people. The window looked over a sort of internal forest, while the front door looked over the surrounding landscape. 
We had a ground floor unit, and access from the lobby and dining area was largely via an external walkway, which added to the rustic close to nature feel of the hotel. Though it rained during our stay, the walkway was covered and provided reasonable protection. 
The lobby bar has a nice ambience and we enjoyed our meal at hotel restaurant. 
The surrounding town is quite small, but If you prefer, there are various bars and restaurants within a flat few minutes walk of the hotel.  There is also a grocery store in the small town.  
While only minutes from the town, the location and surrounds of the hotel makes you feel more remote.

Good Facilities and Good Location

Really great location for the glaciers.  Defiantly take a helicopter to the glaciers it’s amazing.
We were on a half board basis as I assumed the hotel would be remote.  It isn’t.  It’s right on the edge of town and there are a numbers of restaurants in town.  Having said that, the food at the hotel was good, but they keep the same menu so as we were staying two nights, my husband decided to save the fillet steak option for day 2.  When we went to the restaurant on day 2, we were informed the fillet steak had run out!!  We were annoyed as the menu was limited and there was nothing else my husband wanted. So I complained and so they kindly called another hotel and got some fillet brought in.  Very good service but a bit annoying that we had to make a fuss.

Fantastic location

Great service. Quick check in. Good room, comfortable bed and good shower. Great meal for tea. Plenty of selection for breakfast. Umbrellas available for you if raining. Quite location at night. Very happy with the stay. Only one downside... need to walk outside to get to some rooms. 

Very convenient location 

I feel like I was in a different place to the reviews! Positives: beautiful welcome with kiwi juice and hot towels and welcoming staff. The rooms were nice. The spa treatments were ok but not superb. Negatives: the food was not great. The dinner was very average, the cheese course was probably sitting plated in the kitchen for 2 hours before it hit the tables. It was an attempt at being fancy but so far off the mark. The breakfast was awful. Scrambled eggs with brown lumps, uncooked bacon, cold sausages and bad coffee. If the teenage kids don’t eat it you know it’s bad! We paid $2400 in total for one night for a family of 4. That did include 2 spa treatments. I would have given it a poor rating but the front of house staff are wonderful and the rooms are comfortable.

Just book the rooms and avoid the restaurant.

Very comfy luxury hotel, with great massage center, delicious restaurant, perfect mountains or rainforest views and helpful staff. Location is close to Franz Josef center and all facilities. The only disadvantage is breakfast which is a bit too orthodox British even by NZ standard (I.e - no vegetables at all, no fresh juices, classic disgusting coffee and usual beans, scramble and fried bacon). But dinner is really superb

Nice luxury forest hotel

From the warm hand towels, kiwi juice, the warm welcome and helpfulness of the Manager set the standard for our stay at Te Waonui Forest Retreat.
Our room was beautifully decorated and spotlessly clean. Fluffy towels and under floor heating in the bathroom a fabulous addition.
Breakfasts and the degustation dinner’s generous and delicious.
We appreciated the fireplace in the lounge bar…. And the bubbles provided at midnight on New Year’s Eve.
All the staff were so professional and friendly 
We absolutely loved our stay and highly recommend this beautiful retreat.

Te Waonui Forest Retreat

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