Name: Orewa Motor Lodge
Address: 290 Hibiscus Coast Hwy, Hibiscus Coast, Hibiscus Coast, Hibiscus Coast, 931, New Zealand
Rating: 8

Smoking areas

No elevators

General

Accessibility features

Wheelchair Accessible

Accessibility

Parking

Pets Not Allowed

Pets

Location

At the mini-hotel

Orewa Beach

Auckland Fish Market

New Zealand National Maritime Museum

Voyager Maritime Museum

Auckland Ferry Terminal

Victoria Park

Sky Tower

SKYCITY Auckland Convention Centre

Auckland Art Gallery

Auckland Civic Theatre

Aotea Centre

Albert Park

Aotea Square

University of Auckland

Parnell Rose Gardens

Western Park

St. Paul's Church

Myers Park

Auckland Domain

Auckland War Memorial Museum

Auckland Airport

Orewa Motor Lodge

Hibiscus Coast

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The rudest customer service I have ever received! I stayed here with my 83 year old mother when we were travelling from England to visit family. Unfortunately, we were appalled and offended by how we were treated by the lady on reception. 

I politely asked how to lock the door to our room, as this wasn't a lock I've come across before (after being in the capentry trade for over 40 years) and her reaction was not only rude, she was extremely offensive and personal. I'm a recovering Stroke patient and explained that I find it hard to communicate, but rather than be supportive and patient with me, she just said offensive words including the phrase 'we have a name for your sort of people', but I left before allowing her to tell me what she calls 'us sort of people' as I already felt targeted. My mother is such a diplomatic lady and I've never known her to say a bad word about any one and even she was disgusted in this lady's behaviour. I can not believe she works in hospitality. The accommodation was fine, but I wouldn't recommend anyone to pay to stay somewhere that they will be treated this poorly. 

Reading the comments suggests we aren't the only ones she has mistreated.

Appalling customer service

We had the two bedroom unit (for 4 friends) & it was perfect.  One bedroom on one side - lounge/tv/kitchen/table & chairs in the middle - other bedroom on the other side.  Comfortable beds, well equipped kitchen.  Liked the private grassy area with table & chairs out the back door.  Perfect location with beach across the road, restaurants just about next door, & supermarket very close.  Absolutely no road noise.  Only thing that could be improved/needs fixing is the internet access.  There basically is none.  You have to download an app, login & make up username etc, & then it looks like you have to credit card to use.  We all said - NO THANKS.  These days, it has to be easier, & free !

Great stay - would go again

Very pleasant motel, close to beach, restaurants, cafes. Very clean and tidy. Our host was very friendly. A Countdown supermarket next door over the road. We had the 2 bedroom unit and although close to the road we didn't hear any road noise. Will stay again.

Friendly and Convenient

Greeted by relief manager who showed us the rooms which sold it to us really. Choices were not great mostly tired and dated. Room was quite adequate and clean bit dated but fine. Bit of creaking noise with the woodwork but a very handy location for eating walking distance. All in all happy with the stay.

Anthea Lilley

We arrived in the afternoon and the Lady in charge was more than happy to show the roos she had left, and in middle of school holidays can't be too choosy, the unit is very clean and neat, with great shower. The internet could be better but hey. 

Lovely management lady.

We Recently went to book for a night here and we had a tired 2 year old with us,but we were met with the rudest receptionist . We didn’t  end up staying, and we never will!! Terrible!! Will not recommend to anyone! 

Disgusting service 

Stayed here one night as we were travelling up the island. The staff were very friendly and helpful. we stayed in a self contained unit which we found lovely and clean and tidy, everything there we needed. Would recommend Orewa Motor Lodge to anyone who was looking for somewhere to stay,as it is handy to the shops as well

Orewa Motor Lodge

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Location

Description of the mini-hotel

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Policies

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Paid on the spot

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