Name: Coachmans Inn
Address: 705 Tay Street, Invercargill, Invercargill, Invercargill, 9810, New Zealand
Rating: 6

Smoking areas

Smoke-free property

Heating

General

Non-smoking rooms

Fridge

Family room

Cable TV

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Rooms

Laundry

Luggage storage

Services and amenities

Microwave oven

Packed Lunches

Kettle

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Tour assistance

Tourist services

Free parking

Free Parking on Premises

Parking

Fax and copy machine

Meeting and presentation facilities

Business

First Aid Kit

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Room amenities

Invercargill Airport

Coachmans Inn

Invercargill

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

At first glance you hope not to be reading the book by it's cover. But it's way worse. At the back of the property appears to be permanent tenants living in sloppy, messy conditions and loitering about. The room itself was incredibly dated and dirty. There was leftover food in the fridge. Dried noodles stuck to the kitchen bench. Hair in the shower. I could hear the man in the next room farting. Not a pleasant stay in the least - would have left but no other accommodation available in Invercargill according to my travel arranger after flight chaos caused by weather conditions. 

Pack cleaning equipment

"I stayed at this motel for 4 days and was pleasantly surprised by the affordable price. The room cleaning was impeccable, and the staff provided awesome service. The location is convenient for all your needs. Highly recommended!"

Awesome service

Everything about this place was below average. We turned up at check in time and the reception was locked. Called the number and was told they were getting milk and would be back in 5 mins. Which seemed strange as there was a 4 Square directly across the road and why would you go out right when check in time starts.. 10 minutes later they opened the doors for us. The rooms were pretty clean but everything was so outdated and average. The rooms smelt like toilet cleaner, the curtain in our room was ripped and there was an old milkshake bottle under the bed. In my aunties room, they had no light bulb in the lamp and when they tried to close the window the latch came off! Lots of permanent residents there and felt very dreary and not safe for young families. When we were unpacking our car, one of the residents who was clearly on something kept staring at my son and it was incredible unnerving and uncomfortable. There was a conference on that day in Invercargill so had no choice but to stay as everywhere else was completely booked out, even the air bnbs. We were with a group, and had booked a few rooms so felt somewhat safe being around people we knew. But morale of the story, always read the reviews and never let anyone else book your accommodation!!

Horrendous - would not recommend

Had pervert who was long term tenant looking at us every time we went outside, found used kfc in microwave, hair in our supposedly clean sheets, shaving hair in bathroom, yep no, never again.
You could see that things had been started to be done up, but with dodgy people around in back apartments it’s not a nice safe feeling for a family with little kids

Plenty of other places

Booked and paid for a one bedroom unit.  Arrived to book in and told that the one bedroom unit not available but we could have a studio room.  Asked for assurance that we would have the one bed unit the following night.  Returned the following afternoon to a different receptionist to be told he knew nothing about changing rooms.  We went to the studio room. Wet towels still in the bottom of the shower, no housekeeping done. We left and and checked into another motel.  When we returned home I emailed asking for a credit.  Not eve the decency to reply to my email.  Not recommended

Disgraceful

Booked to stay at the Coachman Invercargill on their website in December 2021, to stay for 4 nights 13-17 January with my family (2 adults, 3 kids / aged 6,10, and 12). 

Turned up just after 2pm on 13th January, as per the instructions on my email confirmation. To my surprise they had no record of my booking, even though I booked on their website and had a copy of the email confirmation. 

Excuses about only owning the property for 5 months, but really - we booked from their website so they should have accommodated us.

Not to worry, they said. They’ve got another hotel close by. Takitimu Homes. We turn up there and can’t believe our eyes - it looks like a rest home. A quick google search of the property doesn’t show it as a hotel, but as a “housing complex” that used to be a rest home. It actually looks a bit like a half way home. We go inside and see the lovely lady that said she can accommodate us but it’d have to be our last resort. I agree / my kids can’t stay there. 

Two hours of calling later (there was a big event in Invercargill, accommodation all booked out) we finally find a hotel that can fit all 5 of us. Reception was lovely and accommodating and understanding of our problem. 3 times as much as our budget but we were desperate by that point. 

In the meantime, the Coachman got off pretty lightly. I couldn’t bring myself to go back as I was so upset and didn’t want to cry in front of my kids about this situation. So if your feedback, Coachman Management, is that we should have come back - forget it. You told us you were full and gave us that ridiculous option to get rid of us. 

Never have I had a reservation that wasn’t honored. Shame on you Coachman. Now I’ve got to figure out how to pay the accommodation bill for the only other accommodation I could find last weekend.

Beware - even with a booking from their website they may have no record of you and won’t let you stay.

Every once in a while you come across someone truly amazing; Cherie is that person. Everything was booked due to the flooding.  I had an early morning flight and was lucky to even get to Invercargil.  I called and Cherie confirmed she didn't have anything but she offered to check around and call back.  She had no luck and was sending out an email to other hotels for possible no-shows.  When that didn't work she offered a room that was getting ready for painting.  She called in a helper to make up the room, added a TV, warmed the kettle, and added cookies and sweets.  This was 8pm!  I cried and gave her a hug.  She had no idea that we had been soaking at a campsite for a week in Te Anau, we had numerous detours because of overflowing rivers, or that I was leaving because my dad was literally dying.  She was just a wonderful person being helpful.  The room was perfect and warm and the bed; glorious.  Picked up Chinese across the street at Ascot and that was great! 

I will never forget her and will direct anyone going to Invercargil to stay there or just say hi to this wonderful person if you're passing through.

Need more stars for this place!

I had a night at the Inn on a work trip and was very happy with my unit...
- very spacious with separate bedroom, lounge and full kitchen including a proper oven
- car park right at my door
- comfy bed
- Clean and tidy
- friendly staff

Sunny and Spacious

Arrived here and was amazed with the hospitality shown by all the staff - from beginning to end. Had a lovely upstairs unit, quiet and recently renovated. Couldn't have been better ... thank you! We will be back.

SUPER EFFICIENT & FRIENDLY TEAM

Arrived earlier than we planned but no problem and was shown to our room. Really nice, well presented with everything we needed. Lovely ladies at reception and cleaning staff even straightened up our poor attempt of bed making each morning. We picked a studio unit that was upstairs which was not an issue for us. Our room had a microwave, jug, toaster and was warm and cosy. Was great that our stay coincided with a craft show just down the road so managed to take home some treats. Would definitely recommend.

Coachmans Inn

Main amenities of the mini-hotel

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Available rooms

Location

Description of the mini-hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment