Name: Dupont Executive Motels
Address: 95 Hutt Road, Lower Hutt, Lower Hutt, Lower Hutt, 5012, New Zealand
Rating: 6

Computer

Smoking areas

Smoke-free property

Heating

Newspapers

Reception desk

General

Non-smoking rooms

Family room

Cable TV

DVD Player

Flat-screen TV

Shower/Bathtub

Shower

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Iron and board

Laundry

Dry-cleaning

Telephone

Iron

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Barbecue grill(s)

Recreation

Free parking

Parking

Fax and copy machine

Conference Hall

Business

Children's playground

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the mini-hotel

Room amenities

Wellington International Airport

Paraparaumu Airport

Dupont Executive Motels

Lower Hutt

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Ok so got there unbooked  but phoned number on door as vacancies sign was lit  no actual person on site.was only 7.00 o'clock. . Confusion over location . And unable to get key out of stupid box outside in the rain.  So got soaked.  Got to room nice room but windows all open and rainy.  Stayed ok. But wasn't sure if I'd be back so kept key  (only stayed for a few hrs 4 a sleep.  ). Then next day get phone call regarding key. Operator very rude.  But  got key on its way bk to them that day. As lived out of area. Then get another rude call complaining and to say they charge me 4 key. On an over priced poorly run motel they Then helped themselves  without permission to my bank account. For Money 4  a returned  key . Not put bk. Either.   Certainly under any circumstances will i be back.

Rude . Poorly run

We booked through the motel as were needing to arrive at 10.30pm from Rotorua. We quoted Agodas price of $164 and they said $169 so we said yes.
The place stunk of too much deoderiser, moths everywhere due to the light left on in the bathroom and window open, so slept with moths flying around. 
The shower the next morning had to be hand held due to the rod that holds it had a missing clip. 
When I emailed and complained about the state of the room they said I can't get any refund back as needed to raise the issues on arrival. We checked in at 10.30 to a key in a lock box... no one was around. 
Then i go into my credit card account and they charged me $182.40.... what the heck!!!
We went back to complain in person today and he quoted me a different price plus surcharge. I said you can't do that and showed them the price on Agoda.
Now he says he can't refund as he's not the boss. We said to talk to the boss and refund immediately as they can't take more than what they quoted.
We are going to the Commerce Commission if they don't reply or refund. 
Terrible place to stay.  Never again. 

Shocking Experience

We stayed in Unit 2 being a two-bedroom self-contained unit.  It was very old and tired with numerous things either wrong, not provided, or not working.  We wrote to the motel advising them of up to 15 things wrong with the accommodation with no reply.  At $260 per night, it was too expensive for what was provided.  Using Booking.com to reserve, the picture was not where we ended up staying.  Very misleading.  I have written to the Hospitality Association to find out how a make a complaint, but seem fairly certain this accommodation provider is not associated with any motel or hotel hospitality group.

Disappointing and old and tired.

Don't bother
I'd made the mistake of not reading the reviews before booking. But I'll back up all the negative comments below.
Staff were barely aware of your presence, mostly just get a surly response when asking a question.
Tv wasn't connected first night. Reception closed by 6 despite the door saying 9-9. No number to call. No TV till I had found the secret code. Use hdmi2!!
Kitchen equipment poorly stocked.
Shower pressure rubbish
Grouting mouldy
Lights not working
Curtains hanging off the rail
Generally dirty round the edges 
Air conditioner worked but made a hell of a noise
Bed only had 2 very thin pillows and no spares
Didn't see the point of telling them any of this stuff that I'm putting on here as frankly I don't think they'd care.
Plus side. The bed was comfy, the WiFi was fast and, when the man gave me the secret code to make the tv work, there was plenty of chanel's to chose from 
But seriously, at this price, go somewhere else.

Don't make my mistake. Read the reviews 

Honestly the worst motel I have ever stayed in. Disgusting rooms and terrible customer service .I have been travelling throughout NZ for work and used to stay at different places. Its the first time that I'm experiencing awful service from reception and I wont recommend this place to anyone if they're looking a for a peaceful evening,

Total rip-off

This motel has one new side and one very old run down side. When you book they show photos of the new side!! 

My room was absolutely disgusting and dirty i was contemplating sleeping in my car! 

As soon as you opened the door the room smelt like curry with a mix of cigarette smoke, The carpet is so old it is pulling away from the floor and creasing in places, there is cobwebs everywhere on the roof, there is marks everywhere on the walls, the bed is hard as a rock, Walls are paper thin so you hear neighbours, There is a flat fire alarm beep going off every minute and i read in reviews this was happening 3 months ago!! ….. The list goes on, my advise do not stay here it is not worth your money whatsoever!!

Absolutely disgusting

Although room is modern, the shower had mould all through the grout and on the floor, the fridge had been turned off so when we went to use it for our food it had a terrible smell in it. The back of the unit is covered  in rubbish which is a breeding ground for rats.  Outside the front of the units I noticed there were smoke butts all in the gardens, as they have not provided ash trays for smokers.  Seriously I’m not rascist, but these 3 hotels are run by Indians, but come on guys your need to care for our country, and keep it green and clean. 😡😡 
Just a suggestion to the owners, spray some bleach on the mould, no scrubbing is required, it’ll disappear within minutes, and put the large pieces of rubbish in the recycle bin, and if your turning thie fridges off, leave them slightly open so fresh air gets in them so they don’t reek.

Dupont Motel

Upon arrival big carpet stains and smelt like cat urine. Dark and damp looking conditions. The oven was unclean. I do not recommend this motel. The wifi did to work. The staff listened but did nothing to resolve the situation. Overall a big thumbs down. I hope the staff management read this review and do something to improve the situation for the sake of their customers.

Disgusting

Arrived to a room with carpet stains and limited/no wifi. Service was poor and were unable to fix the wifi (Room 20). Spent 3 nights here and was not satisfied at all, much rather sleep outside to be honest.

Don't stay here

Spent 3 nights and wished we hadn’t. Paid $249 each night for a 2-bdrm apartment and services well below par. The internet didn’t work in our room and Indian mangers/staff dithered around. The oven was disgusting so we could not heat up a pizza. Bugs in bed and carpet smelt. We only chose the place because it was convenient to family living nearby. 
We will NOT be returning!

Dupont Executive Motels

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