Name: Centabay Lodge - Hostel
Address: 27 Selwyn Road, Paihia, Paihia, Paihia, 0200, New Zealand
Rating: 7

Smoke-free property

Heating

Ticket assistance

Garden

Television in lobby

Terrace

Express check-out

Outdoor furniture

Reception desk

General

Non-smoking rooms

Hairdryer

Linens

Rooms

Laundry

Safe-deposit box

Luggage storage

Services and amenities

Common kitchen

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet

Spanish

German

English

French

Portuguese

Languages Spoken

Tour assistance

Tourist services

Library

Bike rental

Barbecue grill(s)

Billiards

Hiking

Picnic area

Barbeque

Sun Deck

Ping-Pong

Recreation

Parking

Spa tub

Beach/pool towels

Next to the beach

Pool and beach

Darts

Cycling

Table Tennis

Golf сourse (within 3 km)

Sports

Playroom

Kids

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hostel

Paihia Beach

Kerikeri Airport

Whangarei Airport

Centabay Lodge - Hostel

Paihia

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Avoid this hostel if you can. 

Booked and paid for 1 family room $140 and didnt get much sleep. People screaming and shouting into the early hours, walls wafer thin, rooms hot and humid, bathroom dated and in need of upgrade. 

Overall, feel (in comparison to other accomodation) it was waaaay overrated.You dont get what you payn for in this instance.

Avoid!

We found the hostel facilities here to be perfectly decent but our two night stay was really marred by the bad attitude of the owner. In every interaction we had with him he was rude, unsmiling and weirdly accusatory and hostile, even though we had done nothing wrong and had nothing to complain about in turn. Other staff were friendly and helpful but with so many lovely places to stay in Paihia we'd recommend avoiding the bad atmosphere at Centabay Lodge.

Why does the owner work in hospitality?

Centabay lodge back packer hostel accommodation in Paihia was alright. When I came with my family for a visit and for
Accommodation the white guy owner/manager was rude and aggressive communicating to customers. He doesn’t like to greet and smile to customers I felt intimidated and sad. The room was average, the bathroom was average, the toilet is dirty etc. The bed wasn’t comfortable and the room get hot in the night but there is fan though. The owner/ manager is very stingy and unwelcoming and rude.

Holiday

ever in my life i wrote a bad reference but when you see all the people around treated very badly including you.. . 
I went to this hostel because a friend of mine recommanded me and has friends living there.
So as we all know her we invited her and another friend to have a beer and share dinner with us (as we can have guest until 10pm) 
Chilling in the kitchen without any music just speaking and eating... 
9:30 the owner came into the kitchen yelling at everybody that the people who not staying here were using his plates, his chairs, his table, toilet (because apparently guest had to pee and poo in HIS toilet), that this is his buisness, had to pay for hey dauther's life blablabla and still yelling without wanted to hear anything from us, he asked them to get out of his property Everybody stayed calm in that momment except him. We tryed to speak and explain that they were here for a beer and share the dinner with us but in any momment he wanted to hear anything from us and he was stick with the idea that my friends was there to squat his place using the shower, kitchen and park their van in front of his place. 
Every single person in this kitchen has been ask to pack their things and leave the day after... every single backpackers except the kiwi people of course. 

When I went out to see my friends who was kicked out...  he was on the street still yelling to them (they was not anymore on his property but next to their cars) and yelling to my friend "you wanna f*c|{ with me" her answering "hell no"  and my other friend saying "please stay polite" he turned and saw me and start yelling again and told me to packed my things and getting out of there too. At that time my patience has limite and asked my money back and also start yelling at him because it was the only way to that man to listening something else that his crazy head and was saying very innapropriate things to my friend. 

We all would have understand if he was saying in a proper way that he would prefer them to leave because of the covid level 2 situation or anything but no, that was not part of a reason... They were using HIS plates... 
Don't waste your money and time at this hostel, There is plenty of them for the same price around

What a crazy owner

Booked this place for one night since this was the cheapest place I could find in Paihia, and I guess you really do get what you pay for. The staff were rude and condescending, my room was cold and dirty with rubbish across the floor, and after going into the common room to warm up I found myself surrounded by people heavily drinking, smoking weed and vaping indoors. I didn't bother hanging around after that - found myself a much nicer place to stay the night. 

Avoid this place at all costs 

I've stayed in many backpackers hostels and have always got what I booked but not this time. My Booking.com confirmation clearly showed a room with two pairs of bunk beds and a single bed in a 'dorm for 5 people'. My booking clearly stated 'single bed' I was told 'we do not offer specific beds, you get what's available'. NO. I get a refund (which I did for 2 of the 3 nights I had booked) and go elsewhere.

Booked a single bed and told I had to have a top bunk

Overall a good stay. We were in a twin room with shared bathroom. Definitely think they need some more showers and toilets located throughout the hostel. There was only one upstairs and there was soooo many products like razors and shampoo bottles in the shower too. People should clean their stuff up or it should be emptied daily by staff. Only issue we had here was parking. Our car got blocked in by someone who stays in the hostel and had gone to work... we were delayed almost 2 hrs because of this so lucky we didn’t have a flight or anything. The girl on reception was lovely and knew who’s car it was so she sent a message to the owner. But she didn’t reply... We Could tell the staff member felt bad. But An hour later a gentleman who works there asked us what we were waiting for and we explained the situation, he then went to get the keys from the owner to let us out. Thankfully he did and we could get on with our day. So just be careful where you park and book a room with your own en-suite if you can. 😂 Otherwise good price and nice people! 

Great location and friendly staff

Loved my stay here. Close to the wharf and all the shops. Clean, warm and welcoming - loved the vibe. Especially enjoyed the courtyard area with the hammocks. And the lodge dog, Mick!! Will be back for sure.

Loved my stay here

This hostel is a great base to be in Paihia. Rooms are clean and there's a nice amount of outside space. Felt that the kitchen could do with way more utensils etc because me and my friends had to share a knife and two of them didn't have a plate. Not ideal but not a deal breaker. The deal breaker was Jack- the patronising manager who had the worse attitude of anyone I've ever met in customer service. Every request or question he made to seem like a massive inconvenience to him. I even saw him speak to a group of people so aggressively because they were being a bit loud outside. Not acceptable and I would advise anyone who wants a warm welcome to stay far away from this hostel.

Rude staff member ruined it

Friendly Staff, the owner Jack is very warm and welcoming. Nicest hostel rooms I’ve been to, normally don’t write reviews but feel I had to because the staff were just fantastic and the beds were comfortable all for $25!!!

Centabay Lodge - Hostel

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