Name: Alpine Village
Address: 643 Frankton Road, Queenstown, Queenstown, Queenstown, 9300, New Zealand
Rating: 7

Air conditioning

Smoke-free property

Heating

Garden

Terrace

All Spaces Non-Smoking (public and private)

Reception desk

General

Non-smoking rooms

Fridge

Family room

Hairdryer

Shower

Toiletries

Rooms

Accessibility features

Accessibility

Iron and board

Laundry

Services and amenities

Coffee/tea for guests

Microwave oven

Kitchenette

Meals

Free Wi-Fi

Internet access

Internet

Shopping center shuttle

Area shuttle

Airport transportation

Transfer

English

Languages Spoken

Free parking

Parking

Conference Hall

Business

Beauty and wellness

Location

At the apartment

Room amenities

Queenstown Airport

Alpine Village

Queenstown

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

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14-beds

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3-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed here for 2 nights leading up to New Year’s Eve 2018/19. The host Ray, is good communication personified. We’ve stayed at other locations in Queenstown, but this was truly outstanding. Everything in these townhouses/ apartments is spotless and well worth the price. Linen, bedding, towels, furniture, amenities were great. Perfect for being just far enough from the centre so as not to be inconvenient and facing the most incredible vista of mountains and lake. Beautiful

What more could you ask for?

After staying in dodgy backpackers place for a few nights we had booked this more expensive lodge (in comparison) as a treat. Was overwhelmed with joy to find a clean warm large lovely house all to ourselves upon arriving. With ample heating, even heating racks in the bathroom, washing facilities, garage, and an amazing view from the balcony, great beds and loungeroom. 
Loved this place, would most definitely stay again.
👌🏼

Great place

Stayed at this place just after Easter weekend. Cluster of apartments with lovely views of Lake. Very modern way of booking in/out. Never seen any real person but instead got a code to let ourselves in once everything was approved. The room itself had a small kitchenette and bathroom. Nice feel about the room with thick carpets. Comfortable beds. Not too far from airport and Frankton shopping centre. Nice sitting on balcony watching activity on Lake and planes coming into the airport. Main road can be very busy to get onto. Better to get uber taxi to Queenstown as parking are very scarce. Being on the outskirts of Queenstown made  the place affordable unlike places right in town. 

Very nice apartment with lovely view of Lake Whakatipu 

Quiet with great views.  Check in was easy and convenient , equipped with printout instructions we had done from home.  It is about 2-3k from Queenstown itself.  We tried driving, but the traffic was so bad that we parked our car in the convenient garage attached to out into and decided to walk.   We walked into, around and back from Queenstown, which was great, but might be a problem if you are not used to walking a distance.  We did have trouble with the Wifi. As the password given in the apartment was wrong. A call gave us another password, but that also did ‘t Work well.  We finally worked it out by hit and miss.  (There were capital letters needed instead of lower case letters in a few cases.).    The view was spectacular across the lake.  Our bed was not as comfortable as it might have been in that particular unit.   It is not the easiest place to access, as it is off a very busy street and the parking is tight on the property. Overall, it is a good place to stay.

Great place to stay

We stayed here for 5 nights in September in unit 12 and friends stayed in 14a. Coffee table so unstable it was a liability, curtains hanging off rail, both drawers on tv console broken, 3 lights with blown lightbulbs. If you are staying here, check if your unit is on the lower level as the air conditioning units are located right outside the bedroom window and if they are on the noise can be heard all thru the unit . The air conditioning unit for the above apartment is also outside the lower unit so if they have their a/c on there is double the noise. 
Unit 14a had a few issues - the blind in the bedroom was missing the wand to open/close so you had to stand on a chair to adjust every time. The shelf in the fridge door was faulty and couldn’t be used to store drinks etc  upright . 
Units are in a good location and view is great but lazy maintenance and cleaning lets them down .

Great view but let down by lazy maintenance

Luckily prior to booking I had read on Tripadvisor about the access problems and made sure I obtained the key code well in advance. We contacted them to double check the key code hadn't changed just before we arrived (this has happened to us in the past), but they only replied to us a week after we left Queenstown! Maybe it was just us, but we still had difficulty getting into the apartment, there were several doors but the key didn't fit any of them, we then realised we had to enter the garage first where there was an internal door. We had a 2 bedroom apartment, and the actual layout was brilliant, 2 big bedrooms, one with an ensuite and large balcony overlooking the lake and mountains and another separate bathroom on the first floor. On the second floor was a huge living / dining / kitchen area, with another big balcony with views over the lake. But the apartment needed a lot of TLC - the patio doors wouldn't lock, the window blinds didn't close properly, the tap over the kitchen sink leaked, meaning there was a constant puddle of water on the work top. All fairly minor issues, but simply rectified. Such a shame as the views are fantastic.

Wonderful view, but needs some attention

Terrible room  40b  with a million dollar view won’t recommend it 
Not very clean no care taken of the studio apartment broken door leaking toilet  dirty chair and the floor upstairs you can hear all the heavy footsteps terrible bed and bedding such a waste when there is a such a beautiful view

We booked Alpine Village through Lastminute.com, I wish we’d done a bit more research. The place is easy to find, but when you arrive there is no reception and very limited parking. Lastminute.com hadn’t given us any check in information, the number listed on site didn’t answer. The site consisted of around 100 apartments and we had no way of knowing where to go. We found another number on Google and in calling we’re directed to an apartment with a key code for entry. It had an integral garage which was too small for our hire care do to having some inbuilt storage area. We had to park in some waste ground a fair distance away. The apartment was not clean, dirty surfaces and cobwebs, poorly equipped and cheap furnishings. It transpired we were actually in the wrong apartment and lastminute.com tried to get us to pay again for the apartment we had stayed in, despite having our money for our booked apartment and the issues being down to their lack of guidance and no onsite facilities. I wouldn’t stay at Alpine Village or use Lastminute.com ever again,

Alpine Village

Main amenities of the apartment

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Location

Description of the apartment

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Transfer

Languages Spoken

Parking

Business

Beauty and wellness

Policies

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Additional information

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