Name: Alpenhorn Motel
Address: 35 Quintin Avenue, Te Anau, Te Anau, Te Anau, 9600, New Zealand
Rating: 8

Smoking areas

Smoke-free property

Heating

Ticket assistance

Garden

Reception desk

General

Non-smoking rooms

Room service

Fridge

Family room

Hairdryer

Shower

Alarm clock

Toiletries

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Safe-deposit box

Luggage storage

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Kitchen

Microwave oven

Kettle

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer services

Transfer

English

Multi-language staff

Chinese

Languages Spoken

Tour assistance

Tourist services

Barbecue grill(s)

Picnic area

Recreation

Free parking

Parking nearby

Parking

Fax and copy machine

Business

Golf сourse (within 3 km)

Sports

Massage

Beauty and wellness

Children's playground

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Room amenities

Alpenhorn Motel

Te Anau

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I don't mind old I do mind dirty and neglected. The curtains are ripped and mouldy, the bathroom dirty, bed needed replacing years ago . It was hard to tell if the sheets were laundered. The garbage was emptied fom our roomand two towels left. No milk left. SawThe garden outlook was nice! Wi fi okay.

Very neglected!

Stayed 1 night, after booking through Booking.com.  The office was not manned, but key was taped to the door, with clear instructions. We got the impression that proprietors were nervous about Covid, and wanted to eliminate any unnecessary contacts. The room was clean & comfortable. Location was about 15 min walk from the DOC visitor centre, where the Tracknet bus dropped us; and about 10 min walk to town.
All perfectly functional.

Typical NZ Motel

We arrived to find our key sellotaped to the office door. Turns out the office isn't staffed any more. 
This wasn't particularly a problem, but it meant that things like borrowing dvds wasn't possible (and TV was poor, so we would have liked to have borrowed one).
Also, the motel book in the room said that the room would be serviced every day ( not to make beds, but to empty bins and provide additional tea and coffee supplies). Our room was not serviced during our stay.
Room was ok, but very tried looking. The room slept 4 people and had cooking facilities, but we had just 1 bowl, 2 plates and cutlery for 2. None of the crockery or cutlery matched, which just gave the impression of being uncared for and tired.
There was a broken chair outside the bedroom door with the previous occupants cigarette butts in.
Gardens for all motel rooms are joined, so we returned back from a day out to find that the man next door was using our chairs to dry his washing on!
We could see that the motel is up for sale and it felt like the owners had lost interest.
Location was very good, just one road back from the lake ( and easy access to the lake via a gennel).


Tired motel 

Alpenhorn Motel was the ONLY New Zealand establishment that refunded our money when the New Zealand government asked travelers to leave the country due to Covid 19. They must be really good people and deserve your business!

Excellent cancelation policy

As stated in previously comments, basically clean, sheets not ironed and towels very ragged, with strings hanging and quite small.  Definitely not worth the price nor the rave reviews. You can walk to town but it is a bit of a walk.  The glow worms were great, but the whole town is tired.

Not as nice as reviews!

From the reviews I expected much better. Whilst everything appeared clean, the bed sheets and pillow cases were not ironed. How would one know wether the sheets been washed from the previous occupant? Properly laundered linen would be neat and crisp, this was NOT. Quite shuddering to think they had not been cleaned from the previous occupant. I’m sure this was not the case but it leaves one thinking it could be. The lady we saw in the office was very pleasant and helpful but the overall experience was one of basic facilities with cheap furniture and fittings.

Disappointing

My wife and I were travelling around the South Island and had booked this motel for the 5th and 6th of February, prepaying through hotels.com. Severe weather just prior to our arrival date closed some roads, including the one leading to Te Anu, where this motel is located. Road was closed for a couple of days including the day we were to arrive. In early morning I called the hotel on four occasions, never getting past the voice mail, so I left two detailed messages to have them contact, to hopefully work out what to do with my prepaid reservation. I did not hear from them, so eventually just cancelled the reservation, and booked in another that could be reached. Hotels.com attempted to get my money back, but the motel refused, and that was the end of it. There were many people trapped in Te Anu, who could not get out, so I suspect either the motel double dipped, or I paid for someone else to stay there.  Other hotels motels refunded, but not these people.

Don’t prepay at this establishment

Stayed a night. Room was clean and tidy, kitchen facilities good and great WiFi. As there are only 3 TV stations available, they offer free dvds to watch. Only problem is that office closes around 4.30 so not able to ask for one. Bed was comfortable and room a decent size 

At least it’s cheap

This block of around six motel units is the perfect quiet spot for your independent traveller.

You’re basically left to your own devices (key to our unit was left out for us on arrival, and the office seems to be closed or unattended the majority of the time).  This didn’t bother us, as we knew there were numbers we could call if we needed anything.  

The unit was well fitted out with everything you would need and could expect for the price.

The location is good being just a block from the lakefront / a short walk away to the town centre (fair selection of cafes and restaurants nearby).

A good reliable choice for a short Te Anau get-away.

Ideal self-sufficient small motel complex

We only had one night in Te Anau, and as we arrived at 4.30pm and left again at 6.30 the following morning, we never even saw a member of staff! But they left our keys for us and getting in was easy. If you are checking-out before 8.30, just leave your key in the key hole on the door.
It was a cold night, and our heaters in rooms 1 & 3 worked great and kept us toasty all night. 
The room is very simple and a little dated, but very clean and for the price, we couldn't grumble.
The TV was pretty useless but we weren't really watching anyway. 
There's decent Wi-fi and a parking space for every room.
The location is great, within 10 minutes of all the restaurants.
If you are leaving early in the morning, the petrol stations offer 24 hour payment via self-service.

Alpenhorn Motel

Main amenities of the mini-hotel

Available rooms

Location

Description of the mini-hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment