Name: Crystal Court Lekki
Address: 3 Shakiru Anjorin St., off Admiralty Rd, Lekki Phase 1, Lekki Phase 1, Lekki Phase 1, 105102, Nigeria
Rating: 6

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Security guard

Newspapers

Garden

Terrace

General

Room service

Fridge

Family room

Cable TV

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Mosquito net

Toiletries

Rooms

Ironing

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Telephone

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Car rental

Airport transportation

Transfer services

Transfer

English

Languages Spoken

Offsite parking reservations required

Parking nearby

Parking

Swimming pool

Outdoor pool

Beach/pool towels

Pool and beach

Event facilities

Business

Fitness facilities

Sports

Family/Kid Friendly

Kids

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Murtala Muhammed International Airport

Crystal Court Lekki

Lekki Phase 1

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Not a great place at all... Horrible experience all through. 

I had gone over to view the place prior to booking 2 separate 3 bedroom duplexes for a 15 day stay over Christmas for 2 families. The situation of both duplexes were not ideal at the time as they needed significant repairs. The walls were very unkempt requiring a lot of plastering and painting to get it to a rent-able state. It was generally very smelly and looked untidy. The kitchen had some leaks as there was water all over the floor. Despite this, the lure of the location and the potential of the venue once the face-lift was done was endearing. 
On the promise the renovation would be done, we went ahead and booked the 2 three bedroom duplexes for 15 days over the Christmas break.

Big Mistake!

Upon arrival, everything looked good. The duplexes looked clean on face value, but that's where it stopped. Nothing worked. The air-conditioners broke down on a daily basis. There was no refrigerator or microwave. When you ask them for it, they'd have to go lift one from another room / apartment to bring over. It took 3 days to get a refrigerator and 2 days for a microwave. There was no gas for the gas cooker. We had to wait 3 days to get this delivered, and even after it was delivered, it did not work for another 2 days. There was a massive gas leak at some point and we had to beg them to remove the gas out of the apartment for our own safety. The gas engineer came over, tried fixing it, and suggested that it had now been fixed so the only way to test it was to light it up. This despite the fact the smell of gas in the apartment made staying inside it almost impossible. Light a match and we all go up in flames.

The air-conditioners were a nightmare. After constantly reaching out to have our air-conditioners fixed, we gave up, and requested for a fan instead. After the first night of using the fan, we had to ask for another room / apartment with a working AC, which meant we had to leave the kids in the duplex overnight, whilst we want to sleep in another room. Thankfully, we had a nanny who could stay with them overnight.

On one such night we spent in the separate apartment, we were startled in bed when a metal casing for the AC fell down in the middle of the night. Same issue, different flat

We were provided with internet access, but don't even try to use it. It only works in the reception area. Signal strength is extremely poor inside the duplexes.

We were told breakfast was included as part of the package, but we were refused this as they said we got a discount price. This despite us not being able to use any catering facilities in our room as we had no working fridge, freezer, microwave or cooker.

DSTV - there was no digital TV access despite this being included as part of the package. Again, when we asked, they said they'd activate it initially, but that we'd have to wait until after boxing day. Eventually, on boxing day, they advised we activate it ourselves. After much discussions, we finally went over to the DSTV office and activated it. Only to then be told that the digital antennae into the back of the TVs are faulty. That took another 2 days to get an engineer to fix, all this time, our DSTV subscriptions, paid for by us, was running down.

Overall, the staff tried a lot for us as they were always sympathetic to our plight and tried their best to fix the issues. They seemed aware of the underlying issues in the hotel which is to do with the lack of investment. None of the issues we raised were a surprise to them.

The owner is also aware of the challenges, but always demonstrated an acute lake of empathy or willingness to even want to make the place better.

I might have suggested that maybe we were unlucky with the duplex we were given, but the challenges were exactly the same for both duplexes. Infact, for the other duplex, there was a very large hole on the wall which seemed to have been covered by a wall painting which had now been 'borrowed' to another apartment

NEVER EVER BOOK THIS PLACE. IT MADE OUR CHRISTMAS HELL!!!

NEVER EVER BOOK THIS PLACE. IT MADE OUR CHRISTMAS HELL!!!

Restaurant food is great. Timely delivery of meals. The rooms are good with clean towels always. Cable TV and Internet services great. Front office staff warm and friendly. The air-conditioners work great. The mini-bar of water and tea that are complimentary are not always available.

A nice quite environment far away from the maddening crowd of the city. Clean environment

I stayed here with around 15 friends for my wedding week. The staff were friendly and looked after us from the moment we arrived.
We took the two apartments and various others rooms.

The food was good and reasonably priced.

The wedding week was amazing and Crystal Court played no small part in that. Very grateful and hope to stay there again.

What a great place to stay

This was my base for over three months whilst in Lagos. 
It is in a good location for driving to the local beach, shops and into Victoria Island- the hub of Lagos.
Positives: In a nice safe area, gate security, parking spaces for up to six cars, good air conditioning, nice pool, friendly staff, the hotel is kept really clean, food taste good, Wi-Fi works a majority of the time. I saw a range of people come and go, they clearly have a good reputation 
Negatives: they never seem to have enough change at the restaurant so you constantly have to remind them how much they owe you. The gym area is outside and not air conditioned. The hotel car hire is expensive so save yourself some time and get the Uber Lagos cab app for safe good prices. The selection of TV channels is fairly poor, it’s really aimed at sports fans and there is only one movie channel which constantly shows action movies (the schedule repeats a lot).
All in all a nice place to stay and I will be happy to return.

A home away from home

This is an attractive boutique hotel with a good looking lobby area, a good looking restaurant, a nice, compact swimming pool and lots of interesting plants dotted around the place. My room was small, a little dusty with a toilet that didn't flush properly. But on conveying this to the receptionist, she quickly organised for the room to be cleaned and had the toilet fixed in no time. The breakfast was limited in its offerings and as someone who loves her coffee I was hoping for more than one cup, but again, if you want more, you have to pay for it. But they were prepared to cook whatever you wanted. Evening meals are also provided for but I took my meals outside the hotel. Overall, the staff were friendly and helpful, more than one generator to provide electricity non-stop and they have a 24 hour gate security so I would not have a problem staying here again.

Crystal Court Lekki

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